2016 MERCEDES-BENZ C-Class SEDAN Electric

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check
................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se

e Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F
Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 389
10Index

Problem (malfunction) ...................168
Refueling ........................................ 164
Tank content/reserve fuel ............. 389
Fuel filler flap
Opening ......................................... 165
Fuel level
Calling up the range (on-board
computer) ...................................... 240
Fuel tank
Capacity ........................................ 389
Problem (malfunction) ................... 168
Fuses
Allocation chart ..................... 357, 359
Before changing .............................3 57
Dashboard fuse box ....................... 357
Fuse box in the engine compart-
ment .............................................. 358
Fuse box in the front-passenger
footwell .......................................... 358
Fuse box in the trunk ..................... 359
Important safety notes .................. 357
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 252
Garage door opener
Clearing the memory ..................... 329
General notes ................................ 326
Important safety notes .................. 327
Opening/closing the garage door .. 329
Problems when programming ........3 28
Programming (button in the rear-
view mirror) ................................... 327
Synchronizing the rolling code ....... 328
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 252
Genuine parts ...................................... 27
Glove box ...........................................3 09
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................2 98
H
Handbrake
see Parking brake
HANDS-FREE ACCESS .......................... 92Handwriting recognition
Switching text reader function
on/off ............................................ 301
Touchpad ....................................... 300
Hazard warning lamps ......................120
Head restraints
Adjusting (electrically) ................... 107
Adjusting (manually) ......................1 07
Adjusting (rear) .............................. 107
Adjusting the fore-and-aft posi-
tion manually ................................. 107
General notes ................................ 106
Important safety notes .................. 106
Installing/removing (rear) .............. 107
Head-up display
Adjusting the brightness ................ 250
Displays and operating .................. 238
Function/notes .............................2 38
Important safety notes .................. 238
Selecting displays .......................... 249
Setting the position ....................... 250
Storing settings (memory func-
tion) ............................................... 116
Headlamps
Cleaning system (notes) ................ 393
Fogging up ..................................... 121
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................1 19
High-beam headlamps
Adaptive Highbeam Assist ............. 120
Changing bulbs .............................. 124
Display message ............................ 267
Switching on/off ........................... 119
High-voltage battery
Battery care ................................... 170
Charging (charging station) ............ 174
Charging (mains socket) ................ 171
Charging (wallbox) ......................... 173
Charging cable warming ................ 170
Cruise range .................................. 170
Energy consumption ......................1 70
General notes .................................. 45
Method of operation ......................1 69
Outside temperatures .................... 170
Overvoltage protection .................. 170
Index11

Problems with the charging proc-
ess .................................................175
Terms of use .................................. 170
Vehicle fire ....................................... 45
Hill start assist .................................. 150
HOLD function
Activating ....................................... 195
Activation conditions ..................... 194
Deactivating ................................... 195
Display message ............................ 277
Function/notes .............................1 94
General notes ................................ 194
Home address
see also Digital Operator's Man-
ual ..................................................2 98
Hood
Closing ...........................................3 31
Display message ............................ 284
Important safety notes .................. 330
Opening ......................................... 330
Horn ...................................................... 35
HUD
see Head-up display
Hybrid drive system
Automatic switch off ........................ 44
Danger of electric shock .................. 44
Display message ............................ 272
General notes .................................. 44
High-voltage battery ........................ 45
Important safety notes .................... 44
Manual switch off ............................ 44
Opening the hood ............................ 45
Warning lamp ................................. 288
Hybrid vehicles
Important safety notes .................... 44
Hydroplaning ..................................... 184
I
Ignition lock
see Key positions
Immobilizer .......................................... 79
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 295
Indicator lamps
see Warning and indicator lamps Indicators
see Turn signals
Insect protection on the radiator .... 331
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 235
Interior lighting ................................. 121
Control ...........................................1 22
Overview ........................................ 121
Reading lamp ................................. 121
iPod
®
see also Digital Operator's Man-
ual ..................................................2 98
J
Jack
Using ............................................. 381
Jump starting (engine) ......................352
K
Key positions
SmartKey ....................................... 146
Start/Stop button .......................... 146
KEYLESS-GO
Convenience closing feature ............ 97
Deactivation ..................................... 82
Locking ............................................ 82
Removing the Start/Stop button ... 147
Start function ................................... 83
Unlocking ......................................... 82
Kickdown
Driving tips ....................................1 59
Manual gearshifting ....................... 163
Knee bag .............................................. 53
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 219
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 218
see Active Lane Keeping Assist
12Index

OCSConditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ...............................5 6
Odometer .......................................... .239
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu ...............2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ........3 34
DISTRONIC PLUS ........................... 191
Factory settings .............................2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uip
ment ........................... 28
Outside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292
Index15

Parking lampsSwitching on/off ........................... 119
PARKTRONIC
Deactivating/activating ................. 201
Driving system ...............................1 99
Function/notes .............................1 99
Important safety notes .................. 199
Problem (malfunction) ................... 202
Range of the sensors ..................... 199
Warning display ............................. 200
PASSENGER AIR BAG
Display message ............................ 265
Indicator lamps ................................ 47
Problems (malfunction) .................. 265
Perfume atomizer
Operating ....................................... 138
Problem (malfunction) ................... 140
Setting the perfume intensity
(multimedia system) ...................... 303
Vial ................................................ 138
Pets in the vehicle ............................... 67
Phone book
see also Digital Operator's Man-
ual .................................................. 298
Plastic trim (cleaning instruc-
tions) .................................................. 340
PLUG-IN HYBRID operating
Electrical energy generated ........... 228
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 232
Automatic engine switch-off (ECO
start/stop function) ....................... 231
Charge level of the high-voltage
battery ........................................... 227
Displaying the total range and
electric range ................................. 228
Driving tips .................................... 230
DYNAMIC SELECT switch .............. 229
ECO start/stop function ................ 231
Electric motor (power display) ....... 225
Electrical energy generated
(Audio 20) ...................................... 228
Electrical energy generated
(COMAND) ..................................... 228
Energy flow display ........................ 227
Fuel consumption .......................... 228
Fuel consumption (Audio 20) ......... 228 Fuel consumption (COMAND) ........ 228
General notes ................................ 224
Haptic accelerator pedal ................ 230
High-voltage battery (condition of
cha
rge) .......................................... 227
HY

BRID menu ................................ 248
Important safety notes .................. 225
Instrument cluster (power dis-
play) ............................................... 225
Noiseless start ............................... 228
Operating (on-board computer) ..... 227
Operating mode ............................. 226
Overrun mode ................................ 232
Parking .......................................... 232
Power display (electric motor) ....... 225
Problems with SRS (supplemental
restraint system) ............................ 234
Problems with the combustion
engine ............................................ 233
Problems with the hybrid drive
system ........................................... 234
Problems with the Recuperative
Brake System ................................ 233
Pulling away ................................... 228
READY display ............................... 228
Recuperative Brake System ........... 225
Resetting the values (Audio 20) ..... 228
Resetting the values (COMAND) .... 228
Route-based operating strategy ..... 232
Shifting manually ........................... 229
Starting .......................................... 228
When the vehicle is stationary ....... 230
Power washers .................................. 336
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 142
Pre-entry climate control at depar-
ture time
General notes ................................ 142
Pre-entry climate control at time of
departure
Setting departure time ................... 143
Pre-entry climate control via key
General notes ................................ 141
16Index

Refuelingprocess (PLUG-IN
HYBRID vehicles) .......................... .165
see Fuel
Remote control
Garage door opener ....................... 326
Programming (garage door
opener) .......................................... 327
Replacing bulbs
Important safety notes .................. 122
Overview of bulb types .................. 123
Removing/replacing the cover
(front wheel arch) .......................... 123
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 271
Warning lamp ................................. 293
Residual heat (climate control) ........ 137
Restraint system
Display message ............................ 263
Introduction ..................................... 46
Warning lamp ................................. 292
Warning lamp (function) ................... 46
Reversing feature
Panorama sliding sunroof ................ 99
Roller sunblinds ............................. 101
Side windows ................................... 95
Sliding sunroof ................................. 99
Trunk lid ........................................... 90
Reversing lamps (display mes-
sage) ................................................... 267
Roadside Assistance (breakdown) .... 29
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 101
Rear side windows ......................... 317
Rear window .................................. 318
Roof carrier ........................................ 315
Roof lining and carpets (cleaning
guidelines) ......................................... 341
Roof load (maximum) ........................ 394
Route guidance
see also Digital Operator's Man-
ual .................................................. 298S
SafetyChildren in the vehicle ..................... 62
Hybrid drive system ......................... 44
see Occupant safety
see Operating safety
Safety notes
Hybrid vehicles ................................ 44
Safety system
see Driving safety systems
SD memory card
Ejecting .......................................... 307
Inserting ........................................ 307
Inserting/removing ........................ 307
see also Digital Operator's Man-
ual .................................................. 298
Selecting ........................................ 244
Search & Send
see also Digital Operator's Man-
ual .................................................. 298
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 51
Adjusting the height ......................... 50
center rear-compartment seat ......... 50
Cleaning ......................................... 341
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 48
Releasing ......................................... 50
Warning lamp ................................. 287
Warning lamp (function) ................... 51
Seats
Adjusting (electrically) ................... 106
Adjusting (Performance Seat) ........ 108
Adjusting the 4-way lumbar sup-
port ................................................ 108
Adjusting the head restraint .......... 106
Calling up a stored setting (mem-
ory function) .................................. 117
Cleaning the cover ......................... 341
Correct driver's seat position ........ 104
Important safety notes .................. 104
Seat heating .................................. 108
Seat heating problem .................... 110
18Index

SpeedometerActivating/deactivating the addi-
tional speedometer ........................ 251
Digital ............................................ 241
In the Instrument cluster ................. 36
Segments ...................................... 235
Selecting the display unit ............... 251
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................7 4
Warning lamp ................................. 292
Sports exhaust system
see AMG sports exhaust system
Standing lamps
Display message ............................2 67
Switching on/off ........................... 119
Start/Stop button
Starting the engine ........................ 148
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 148
STEER CONTROL .................................. 78
Steering
Display message ............................ 285
Warning lamps ............................... 297
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 111
Adjusting (manually) ...................... 110
Button overview ............................... 38
Buttons (on-board computer) ......... 236
Cleaning ......................................... 340
EASY ENTRY/EXIT feature ............. 112
Important safety notes .................. 110
Steering wheel heating .................. 111
Storing settings (memory func-
tion) ............................................... 116
Steering wheel heating
Problem (malfunction) ................... 112
Switching on/off ........................... 111
Steering wheel paddle shifters ........ 161
Stopwatch (RACETIMER) ................... 253Stowage areas
................................... 308
Stowage compartments
Armrest (under) ............................. 309
Center console .............................. 309
Cup holders ................................... 316
Door ............................................... 310
Eyeglasses compartment ............... 309
Glove box ....................................... 309
Important safety i
nformation ......... 308
Map pockets .................................. 310
Rear ............................................... 310
Stowage net ................................... 310
see Stowage areas
Stowage net ....................................... 310
Stowage well beneath the trunk
floor .................................................... 315
Summer tires
In winter ........................................ 362
Sun visor ............................................ 317
Suspension setting
AIRMATIC ...................................... 197
AMG adaptive sport suspension
system ........................................... 197
Switching air-recirculation mode
on/off ................................................. 137
Switching on media mode
Via the device list .......................... 307
T
Tachometer ........................................ 236
Tail lamps
Display message ............................ 267
see Lights
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 388
Information .................................... 386
Tires/wheels ................................. 384
Vehicle data ................................... 394
Telephone
Accepting a call (multifunction
steering wheel) .............................. 245
Authorizing a mobile phone (con-
necting) ......................................... 306
Connecting a mobile phone (gen-
eral information) ............................ 305
20Index

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper-
ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
30Operating safety
Introduction