2016 MERCEDES-BENZ C-Class SEDAN Electric

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. The adjustment process is stopped. This
function is only available on vehicles with mem-
ory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the separate operating instructions).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO:
open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 146)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards if the
driving position is stored after the steering
column adjustment has been adjusted
(
Ypage 116).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 116).
iThe steering wheel only moves upwards if it
has not already reached the upper steering
limiter.
112Steering wheel
Seats, steering wheel and mirrors

XTurn the SmartKey to position1or 2in the
ignition lock (Ypage 146).
XPress button ;for the right-hand exterior
mirror or button =for the left-hand exterior
mirror.
The indicator lamp lights up in the button that
has been pressed.
The indicator lamp goes out again after some
time. You can adjust the selected mirror using
adjustment button :as long as the indicator
lamp is lit.
XPress adjustment button :up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic condi-
tions.
The convex exterior mirrors provide a larger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 146).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Setting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in when you select the Automatic
MirrorFoldingfunction in the multimedia system.
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 146).
XBriefly press :.
Folding the exterior mirrors in or out
automatically
When theAutomatic Mirror Foldingfunc-
tion is activated in the multimedia system (see
the separate operating instructions):
Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the outside.
Rthe exterior mirrors fold out automatically
again as soon as you unlock the vehicle.
iIf the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding exte-
rior mirrors: move the exterior mirror into
the correct position manually.
XVehicles with electrically folding exterior
mirrors: press and hold button :until you
hear a click and then the mirror engaging in
position (
Ypage 114).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 113).
Automatic anti-glare mirrors
GWARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
114Mirrors
Seats, steering wheel and mirrors

Notes on using automatic climate
control
Optimum use of the automatic climate
control
The following contains notes and recommenda-
tions on optimum use of the dual-zone or 3-zone
automatic climate control.
RActivate climate control using the Ã
rocker switch. The indicator lamp above the
à rocker switch lights up. The "Cooling
with air dehumidification" function is not acti-
vated automatically in automatic mode. If
necessary, activate this function
(
Ypage 133).
RSet the temperature to 72 ‡ (22 †).
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
RVehicles with 3-zone automatic climate con-
trol or PLUG-IN HYBRID: use the "residual
heat" function if you want to heat or ventilate the vehicle interior when the ignition is
switched off. The residual heat function can
only be activated or deactivated with the igni-
tion switched off. The residual heat function is
switched off when the ignition is switched on.
DYNAMIC SELECT switch (except
Mercedes-AMG vehicles)
You can choose between various drive programs
with the DYNAMIC SELECT switch
(
Ypage 154).
If you have selected drive program E:
Rthe cooling output is reduced when cooling
Rwhen heating, the electrical heater booster is
deactivated and heat output is reduced as a
result
Rthe rear window defroster running time is
reduced
If you have selected drive program C,S or S+ ,
the current climate settings are maintained.
ECO start/stop function
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button (
Ypage 151).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes
When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Switch on climate control primarily using the
à rocker switch (
Ypage 133).
Switching on/off
XTurn the SmartKey to position 2in the ignition
lock (Ypage 146).
XTo switch on: set the airflow to level 1 or
higher using the Hrocker switch.
XTo switch off: set the airflow to level 0 using
the H rocker switch.
i3-zone automatic climate control: when cli-
mate control is switched off, "OFF" appears in
the rear-compartment display.
132Operating the climate control systems
Climate control

Switching cooling with air dehumidification on/off
General notes
If you deactivate the "Cooling with air-dehumidification" function, the air inside the vehicle will not
be cooled. The air inside the vehicle will also not be dehumidified. The windows can fog up more
quickly. Therefore, deactivate the cooling with air-dehumidification function only briefly.
For vehicles without a hybrid drive system, the "Cooling with air dehumidification" function is avail-
able when the engine is running. For hybrid vehicles, the "Cooling with air dehumidification" function
is also available via the electric refrigerant compressor when the engine is not running. The air inside the vehicle is cooled and dehumidified according to the temperature selected.
Condensation may drip from the underside of the vehicle when it is in cooling mode. This is normal
and not a sign that there is a malfunction.
Activating/deactivating
XPress the ¿rocker switch up or down.
The indicator lamp above the rocker switch lights up or goes out.
Problems with the "Cooling with air dehumidification" function
ProblemPossible causes/consequences and MSolutions
The indicator lamp over
the¿ rocker switch
flashes three times or
remains off. The cooling
with air dehumidification
function cannot be acti-
vated via the multimedia system any longer
(
Ypage 303).
Cooling with air dehumidification has been deactivated due to a mal-
function.
XVisit a qualified specialist workshop.
Setting climate control to automatic
General notes
In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature
of the dispensed air, the airflow and the air dis-
tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode.
Automatic control
XTurn the SmartKey to position 2in the ignition
lock (Ypage 146).
XSet the desired temperature using the w
rocker switch on the front control unit.
XTo activate: press rocker switch Ãup or
down.
The indicator lamp above the Ãrocker
switch lights up.
XTo switch to manual operation: press the
H rocker switch up or down.
or
XPress the upper or lower section of the _
rocker switch.
The indicator lamp above the Ãrocker
switch goes out.
In automatic mode, if you adjust the airflow or
air distribution manually, the indicator lamp
Operating the climate control systems133
Climate control

Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 171)
Ra charging station (Ypage 174)
Ra wallbox (Ypage 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".
142Operating the climate control systems
Climate control

To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 82).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 88), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(
Ypage 288).
If Start/Stop button :has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this position
within 15 minutes
Ryou press Start/Stop button :twice when in
this position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between Start/Stop
button mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Driving147
Driving and parking
Z

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 146).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 178).
Driving149
Driving and parking
Z

Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function (all vehicles
except PLUG‑IN HYBRID)
Introduction
This section describes the ECO start/stop func- tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
(
Ypage 231).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when- ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive program C.
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating tempera-
ture.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active when
the engine is stopped automatically.
150Driving
Driving and parking