2016 MERCEDES-BENZ C-Class SEDAN b pillar

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Genuine Mercedes-Benz parts27
Introduction
Z

Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
32Data stored in the vehicle
Introduction

RAdjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
RMove the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
RAlways lean against the backrest while driv-
ing. Do not lean forwards or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
RAlways keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
RFor this reason, always secure persons less
than 5 ft (1.50 m)tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years of age and less than 5 ft (1.50m)tall in suitable
child restraint systems.
RChild restraint systems should be installed on
the rear seats.
ROnly secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
(
Ypage 47).
RAlways observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" (
Ypage 54) and on "Children in the
vehicle" (Ypage 62) in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air
bag.
Rthere are no objects between the seat, door
and B-pillar.
Rno hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
Rno accessories, such as cup holders, are
attache d to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls.
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place.
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
52Occupant safety
Safety

Window curtain air bags
Window curtain air bags:are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
In the event of a side impact, the window curtain
air bag is deployed on the side on which the
impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(
Ypage 58).
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not disable:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
Prerequisites
To be classified correctly, the front passenger
must sit:
Rwith the seat belt fastened correctly
Rin an almost upright position with their back
against the seat backrest
Rwith their feet resting on the floor, if possible If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-
selves on a vehicle armrest
Rsits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g.
cushions. Fully retract the seat cushion length.
The entire base of the child restraint system
must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation instructions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice, or
turn the SmartKey to position 1or 2in the
ignition lock.
The system carries out self-diagnostics.
54Occupant safety
Safety

Stowage areas
Loading guidelines
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden- tification plate on the B-pillar of the driver's
door.
RThe trunk is the preferred place to carry
objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the trunk as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load behind unoccupied
seats if possible.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (
Ypage 308).
308Stowage areas
Stowage and features

XStow the tire sealant bottle and the tire infla-
tion compressor.
XPull away immediately.
XStop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
iIn cases such as the one mentioned above,
contact an authorized Mercedes-Benz Cen-
ter. Or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillar or the tire pressure table in the
fuel filler flap for values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
XTo reduce the tire pressure: depress pres-
sure release button :next to pressure
gauge ;.
XWhen the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire.
XScrew the valve cap onto the tire valve of the
sealed tire.
XTo remove the tire sealant bottle from the tire
inflation compressor, press together the lock-
ing tabs on the yellow cap.
XPull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle.
XDrive to the nearest qualified specialist work-
shop and have the tire changed there.
XHave the tire sealant bottle and the filler hose
replaced as soon as possible at a qualified
specialist workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes
PLUG-IN HYBRID vehicles are equipped with a
12 V battery and a high-voltage battery. The fol-
lowing notes refer to the 12 V battery. Notes on
the high-voltage battery can be obtained in the
"High-voltage battery – important safety notes"
section (
Ypage 349).
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
Battery (vehicle)347
Breakdown assistance
Z

Important safety notes
GWARNING
If wheels and tires of th ewrong siz eare used,
th ewhee lbrakes or suspension component s
may be damaged. Ther eis aris kof an acci-
dent.
Always replace wheels and tires wit hthose
that fulfill th especification sof th eoriginal
part .
When replacing wheels, mak esur eto use th e
correct:
Rdesignation
Rmodel
When replacing tires ,mak esur eto use th e
correct:
Rdesignation
Rmanufacturer
Rmodel
GWARNIN G
A flat tire severely impairs th edriving ,steer -
ing and braking characteristics of th evehicle.
Ther eis aris kof accident.
Tires without run-flat characteristics :
Rdo notdriv ewit h a flat tire.
Rimmediately replace th eflat tire wit hyour
emergenc yspar ewhee lor spar ewheel, or
consult aqualified specialist workshop.
Tires wit hrun-flat characteristics :
Rpay attention to theinformation and warn -
ing notice son MOExtended tires (tire swit h
run-flat characteristics).
Accessories that are no tapprove dfor your vehi-
cle by Mercedes-Ben zor are no tbein gused cor-
rectl ycan impair th eoperating safety.
Before purchasing and usin gnon-approve d
accessories, visit aqualified specialist work-
sho pand inquire about :
Rsuitability
Rlegal stipulation s
Rfactory recommendation sFurther information regarding wheels and tires
can be foun
dunder "Wheel/tire combinations"
(
Ypage 384).
You can ask for information regarding permitte d
wheel-tire combination sat an authorize d
Mercedes-Ben zCenter.
Information on tire pressur ecan be found:
Ron th eTir eand Loading Information placard
on th eB-pillar on th edriver' sside
(
Ypage 370)
Rin th etire pressur etable in th efuel filler flap
(Ypage 165)
Runder "Tir epressure" (Ypage 363)
Operation
Information on driving
Checkth etire pressur ewhen th evehicl eis
heavily laden and adjust prio rto atrip.
While driving ,pay attention to vibrations, noises
and unusual handlin gcharacteristics ,e.g. pull-
ing to on eside .This may indicat ethat th e
wheels or tires are damaged. If you suspec tthat
a tire is defective, reduce your spee dimmedi-
ately. Stop th evehicl eas soo nas possible to
chec kth ewheels and tires for damage. Hidden
tire damag ecould also be causing th eunusual
handlin gcharacteristics .If you fin dno sign sof
damage, hav eth etires and wheels checke dat a
qualified specialist workshop.
When parking your vehicle, mak esur ethat th e
tires do no tget deformed by th ecur bor other
obstacles. If they canno tbe avoided, driv eove r
obstacles suc has curbs slowly and at an obtuse
angle. Otherwise, you may damag eth ewheels
or tires .
Notes on high performance tires
GWARNIN G
Due to th especial tire tread in combination
wit hth eoptimized rubber compound ,there is
an increased ris kof hydroplaning and skid-
din gon adamp or wet road surface. tire gri pis
also noticeably reduce dat low outside tem-
peratures and low tire operating tempera-
tures. Ther eis aris kof an accident.
360Operation
Wheels and tires

Tire and Loading Information placard
:Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side (
Ypage 370).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table
The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).
The tire pressure table contains the recommen-
ded pressures for cold tires for various operat-
ing conditions, i.e. differing load and speed con-
ditions.
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid for that tire size; see illustration (example).
The load conditions "partially laden" and "fully
laden" are defined in the table for different num-
bers of occupants and amounts of luggage. The
actual number of seats may differ.
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g. R18.
The rim diameter is part of the tire size and can
be found on the tire sidewall (
Ypage 374).
If the tire pressures have been set to the lower
values for lighter loads and/or lower road
speeds, the pressures should be reset to the
higher values:
Rif you want to drive with an increased load
and/or
Rif you want to drive at higher road speeds
The tire pressures for increased loads and/or
higher road speeds, shown in the tire pressure
table, may have a negative effect on driving
comfort.
If the tire pressure is not set correctly, this can
lead to an excessive build-up of heat and a sud-
den loss of pressure.
For more information, contact a qualified spe-
cialist workshop.
364Tire pressure
Wheels and tires