2016 MERCEDES-BENZ C-Class SEDAN key

Problems with the charging process
ProblemPossible causes/consequences andMSolutions
The charge socket flap
cannot be opened.The charge socket flap is not unlocked.
XUnlock the vehicle (Ypage 81).
If the key battery is discharged:
XUnlock the driver's door using the mechanical key (Ypage 83).
or
XUnlock the vehicle centrally from the inside (Ypage 88).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
XLock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed:
XConsult a qualified specialist workshop.
The high-voltage battery
is not being charged.The indicator lamp on the vehicle socket does not light up or flashes
red.
A malfunction has occurred during the initialization of the charging
process or during charging.
XDisconnect the charging cable connector from the vehicle socket
and plug it back into the vehicle socket.
If the problem persists:
XUse a different charging station.
or
XConsult a qualified specialist workshop.
The high-voltage battery
is not charged during the
charging process when
connected to a power
socket.The electrical outlet is faulty.
XHave the electrical outlet checked to test if it is functioning prop-
erly.
or
XUse a different electrical outlet.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket.The snap fastener on the charging cable connector is locked.
XPress and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
XRemove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked:
XPress and hold the button on the charging cable connector and try
to release the lock.
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)175
Driving and parking
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Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 146).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
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XDepress the brake pedal and keep it
depressed.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is switched off. The sounds that
can b
e heard while
this is occurring are normal.
Applying or releasing manually
XTo apply: push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released:
Rwhen the SmartKey is in position 1or 2in the
ignition lock (Ypage 146) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from being
automatically applied, pull handle :.
178Parking
Driving and parking

RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately. Consult a qualified specialist workshop to
arrange this.
!A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe- cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
!The ESP®system operates automatically.
The engine and the ignition must therefore be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock or the Start/
Stop button must be in position 0or 1) if the
electric parking brake is tested on a brake
dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS) (Ypage 69). For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/ linings on an axle at the same time. Always
install new brake pa
ds/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake disks. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance and ceramic brakes
(Mercedes AMG vehicles)
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
Driving tips183
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iIf one of the doors is open, the vehicle is not
lowered.
Vehicle level
Setting the raised vehicle level
It is possible to choose between the "Normal"
and "Raised" vehicle levels below a speed of
50 mph (80 km/h). Select the "Normal" setting
for normal road surfaces and "Raised" for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
XStart the engine.
If indicator lamp ;is not lit:
XPress button :.
Indicator lamp ;lights up. The vehicle is
raised by 0.6 in (15 mm) compared to the
normal level.
The Vehicle
Risingmessage appears in the
multifunction display.
iThe message disappears after ten seconds,
irrespective of the level reached. If necessary,
the vehicle is raised further.
The "Raised level" setting is canceled if you:
Rdrive faster than 75 mph (120 km/h).
Rdrive for approximately three minutes at a
speed over 50 mph (80 km/h).
The "Raised level" remains active when you are
not driving within these speed ranges.
Setting the normal vehicle level
XStart the engine.
If indicator lamp ;is lit:
XPress button :.
Suspension settings
General notes
The Adaptive Damping System automatically
controls the calibration of the dampers.
The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection, i.e. sports or com-
fort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
In the "Sport" and "Sport Plus" drive programs,
the firmer suspension setting ensures even bet-
ter contact with the road. Select this mode when
employing a sporty driving style, e.g. on winding country roads.
XThe vehicle is lowered by 0.6 in (15 mm) com-
pared to the normal level.
Comfort tuning
In the "Economy" and "Comfort" drive programs,
the driving characteristics of your vehicle are
more comfortable. Therefore, select this mode if
you favor a more comfortable driving style.
Select comfort mode also when driving fast on
straight roads, e.g. on straight stretches of high-
way.
XThe vehicle is raised to the normal level.
When driving at speeds above 80 mph
(125 km/h), the vehicle is automatically low-
ered by 0.6 in (15 mm) in the Eand Cdrive pro-
grams. When driving at speeds below 50 mph
(80 km/h) the vehicle is raised again.
AMG adaptive sport suspension sys-
tem
General notes
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
Driving systems197
Driving and parking
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The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection of Sport, Sport + or
Comfort
The suspension setting is adjusted using the
corresponding button in the center console.
iThe mode can also be set using the
DYNAMIC SELECT switch (Ypage 154).
This is only possible if:
Rusing the AMG adaptive sport suspension
system button on the center console, and
Rusing the DYNAMIC SELECT switch, the
same mode is selected for the chassis. This
is the case, for example, when both are set
to Comfort mode.
Each time you start the engine with the ignition
key or the Start/Stop button, Comfort mode is
activated. For further information about starting
the engine, see (
Ypage 148).
Sport mode
The firmer setting of the suspension tuning in
Sport mode ensures even better contact with
the road. Select this mode when employing a
sporty driving style, e.g. on winding country
roads.
XPress button :.
Indicator lamp =lights up. You have selected
Sport mode.
The AMG Suspension System SPORT
mes-
sage appears in the multifunction display .
Sport + mode
The very firm setting of the suspension setting in
Sport + mode ensures the best possible contact
with the road. Select this mode only when driv-
ing on race circuits.
If indicator lamps ;and =are off:
XPress button :twice.
Indicator lamps ;and =light up. You have
selected Sport + mode.
The AMG
SuspensionSystemSPORT +mes-
sage appears in the multifunction display .
If indicator lamp =lights up:
XPress button :once.
Second indicator lamp ;lights up. You have
selected Sport + mode.
The AMG
SuspensionSystemSPORT +mes-
sage appears in the multifunction display .
Comfort mode
In Comfort mode, the driving characteristics of
your vehicle are more comfortable. Select this
mode if you favor a more comfortable driving
style, but also when driving fast on straight
roads, e.g. highways.
XPress button :repeatedly until indicator
lamps ;and =go out.
You have selected Comfort mode.
The AMG
SuspensionSystemCOMFORTmes-
sage appears in the multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are perma-
nently driven. Together with ESP®, it improves
the traction of your vehicle whenever a drive
wheel spins due to insufficient grip.
If you fail to adapt your driving style, 4MATIC can
neither reduce the risk of accident nor override the laws of physics. 4MATIC cannot take
account of road, weather and traffic conditions.
4MATIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
If a drive wheel spins due to insufficient grip:
ROnly depress the accelerator pedal as far as
necessary when pulling away.
RAccelerate less when driving.
198Driving systems
Driving and parking

Deactivating/activating PARKTRONIC
dSwitchon th edashboar d
eSwitchin th ecenter console
:Deactivates/activates PARKTRONIC
;Indicator lamp
If indicator lamp ;lights up, PARKTRONIC is
deactivated. Active Parking Assis tis then also
deactivated.
iPARKTRONIC is automatically activated
when you turn th eSmartKey to position 2in
th eignition lock.
Driving systems20 1
Driving an d parking
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Rif the camera lens is dirty or obstructed
Observe the notes on cleaning
(
Ypage 339)
Rif the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
iThe rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the trunk
Observe the notes on cleaning (
Ypage 339).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view
camera
XTo activate: make sure that the SmartKey is
in position 2in the ignition lock.
XMake sure that the Activation by R gearfunction is selected in the multimedia system
(see the separate operating instructions).
XEngage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to Por after
driving forwards a short distance.
Multimedia display
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin close range above the handle on the trunk
lid
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)
=Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
?Yellow lane marking tires at current steering
wheel angle (dynamic)
AYellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
BVehicle center axle (marker assistance)
Driving systems207
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