2016 MERCEDES-BENZ C-Class SEDAN phone

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this manual. Ignoring them
could result in damage to the vehicle or personal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
This Operator's Manual provides information on
the most important functions of your vehicle.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi- media system from your authorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
Apple®iOS
Android™
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant motor-
ing.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055841505
É2055841505QËÍ

Battery (SmartKey)Checking .......................................... 84
Important safety notes .................... 84
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 350
Display message ............................ 269
Important safety notes .................. 347
Jump starting ................................. 352
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Notes/function .............................. 216
see Active Blind Spot Assist
Bluetooth
®
Connecting another mobile
phone ............................................ 306
Searching for a mobile phone ........ 306
see also Digital Operator's Man-
ual .................................................. 298
Telephony ...................................... 305
Box (trunk) ......................................... 314
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 261
Notes ............................................. 392
Brake force distribution
see EBD (electronic brake force
distribution)
Brake pedal
Pedal resistance/pedal travel .......... 45
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
Brake fluid (notes) ......................... 392
Display message ............................ 256
EBD .................................................. 76
High-performance brake system .... 183
Hill start assist ............................... 150
HOLD function ............................... 194
Important safety notes .................. 182 Maintenance .................................. 183
Parking brake ................................ 178
RBS warning lamp .......................... 288
Recuperative Brake System ............. 45
Riding tips ...................................... 182
Warning lamp ................................. 288
Breakdown
Where will I find...? ........................ 342
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 236
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 302
Calling up the climate control
menu
Multimedia system ........................ 302
Car
see Vehicle
Care
360° camera ................................. 339
AIRPANEL ...................................... 339
Car wash ........................................ 335
Carpets .......................................... 341
Display ........................................... 340
Exhaust pipe .................................. 340
Exterior lights ................................ 338
Gear or selector lever .................... 340
General notes ................................ 335
Interior ........................................... 340
Matte finish ................................... 337
Paint .............................................. 337
Plastic trim .................................... 340
Power washer ................................ 336
Rear view camera .......................... 339
Roof lining ...................................... 341
Seat belt ........................................ 341
Seat cover ..................................... 341
Sensors ......................................... 339
Index5

Starting problems .......................... 153
Starting the engine with the
SmartKey ....................................... 148
Starting via smartphone ................ 149
Starting with the Start/Stop but-
ton ................................................. 148
Switching off .................................. 177
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ................... 153
Engine oil
Adding ........................................... 332
Additives ........................................ 392
Checking the oil level ..................... 331
Checking the oil level using the
dipstick .......................................... 332
Display message ............................ 270
Filling capacity ............................... 391
General notes ................................ 391
Notes about oil grades ................... 391
Notes on oil level/consumption .... 331
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 252
Entering an address
see also Digital Operator's Man-
ual .................................................. 298
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 253
Characteristics ................................. 73
Crosswind Assist ............................. 76
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 74
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 74
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 247
Display message ............................ 256
Function/notes ................................ 73
General notes .................................. 73
Important safety information ........... 73
Trailer stabilization ........................... 76
Warning lamp ................................. 290
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 73
Exhaust
see Exhaust pipe Exhaust check
................................... 180
Exhaust pipe
Cleaning ......................................... 340
Exhaustive discharging (high-volt-
age battery) ....................................... 349
Exterior lighting
Cleaning ......................................... 338
se

e Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) ....................... 114
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Out of position (troubleshooting) ... 114
Setting ........................................... 114
Storing settings (memory func-
tion) ............................................... 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 309
F
Favorites
Overview ........................................ 301
Features ............................................. 316
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 379
MOExtended tires .......................... 343
Preparing the vehicle ..................... 343
TIREFIT kit ...................................... 344
Floormats ........................................... 329
Frequencies
Mobile phone ................................. 386
Two-way radio ................................ 386
Fuel
Additives ........................................ 390
Consumption statistics .................. 240
Displaying the current consump-
tion ................................................ 240
Displaying the range ...................... 240
Driving tips .................................... 180
Flexible fuel vehicles ...................... 390
Fuel gauge ....................................... 36
Grade (gasoline) ............................ 389
Important safety notes .................. 389
10Index

DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 192
General notes ................................ 185
Lane Keeping Assist ...................... 218
PARKTRONIC ................................. 199
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 60
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 61
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Message memory (on-board com-
puter) .................................................. 255
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 339
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) .............................................. 305
Connecting another mobile
phone ............................................ 306
Frequencies ................................... 386
Installation .....................................3 86
Menu (on-board computer) ............ 245
Transmission output (maximum) .... 386
Modifying the programming
(SmartKey) ...........................................8 3
MOExtended tires .............................. 343
Mounting wheels
Lowering the vehicle ...................... 384
Mounting a new wheel ................... 383
Preparing the vehicle .....................3 80
Raising the vehicle ......................... 381
Removing a wheel .......................... 383
Securing the vehicle against roll-
ing away ........................................ 380
MP3
Operation ....................................... 244
see also Digital Operator's Man-
ual..................................................2
98Multifunc
tion display
Function/notes .............................2 37
Permanent display ......................... 251
Multifunction steering wheel
Operating the on-board computer .. 236
Overview .......................................... 38
Multimedia system
Switching on and off ......................2 99
Music files
see also Digital Operator's Man-
ual ..................................................2 98
N
Navigation
Menu (on-board computer) ............ 241
see also Digital Operator's Man-
ual ..................................................2 98
Notes on breaking-in a new vehi-
cle ....................................................... 145
O
Occupant Classification System
(OCS)
Conditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ............................... 56
Occupant safety
Air bags ...........................................5 1
Automatic measures after an acci-
dent ................................................. 61
Children in the vehicle ..................... 62
Important safety notes .................... 46
Introduction to the restraint sys-
tem .................................................. 46
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG indicator
lamps ............................................... 47
Pets in the vehicle ........................... 67
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 60
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 61
Restraint system warning lamp ........ 46
Seat belt .......................................... 48
14Index

OCSConditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ...............................5 6
Odometer .......................................... .239
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu ...............2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ........3 34
DISTRONIC PLUS ........................... 191
Factory settings .............................2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uip
ment ........................... 28
Outside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292
Index15

Parking lampsSwitching on/off ........................... 119
PARKTRONIC
Deactivating/activating ................. 201
Driving system ...............................1 99
Function/notes .............................1 99
Important safety notes .................. 199
Problem (malfunction) ................... 202
Range of the sensors ..................... 199
Warning display ............................. 200
PASSENGER AIR BAG
Display message ............................ 265
Indicator lamps ................................ 47
Problems (malfunction) .................. 265
Perfume atomizer
Operating ....................................... 138
Problem (malfunction) ................... 140
Setting the perfume intensity
(multimedia system) ...................... 303
Vial ................................................ 138
Pets in the vehicle ............................... 67
Phone book
see also Digital Operator's Man-
ual .................................................. 298
Plastic trim (cleaning instruc-
tions) .................................................. 340
PLUG-IN HYBRID operating
Electrical energy generated ........... 228
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 232
Automatic engine switch-off (ECO
start/stop function) ....................... 231
Charge level of the high-voltage
battery ........................................... 227
Displaying the total range and
electric range ................................. 228
Driving tips .................................... 230
DYNAMIC SELECT switch .............. 229
ECO start/stop function ................ 231
Electric motor (power display) ....... 225
Electrical energy generated
(Audio 20) ...................................... 228
Electrical energy generated
(COMAND) ..................................... 228
Energy flow display ........................ 227
Fuel consumption .......................... 228
Fuel consumption (Audio 20) ......... 228 Fuel consumption (COMAND) ........ 228
General notes ................................ 224
Haptic accelerator pedal ................ 230
High-voltage battery (condition of
cha
rge) .......................................... 227
HY

BRID menu ................................ 248
Important safety notes .................. 225
Instrument cluster (power dis-
play) ............................................... 225
Noiseless start ............................... 228
Operating (on-board computer) ..... 227
Operating mode ............................. 226
Overrun mode ................................ 232
Parking .......................................... 232
Power display (electric motor) ....... 225
Problems with SRS (supplemental
restraint system) ............................ 234
Problems with the combustion
engine ............................................ 233
Problems with the hybrid drive
system ........................................... 234
Problems with the Recuperative
Brake System ................................ 233
Pulling away ................................... 228
READY display ............................... 228
Recuperative Brake System ........... 225
Resetting the values (Audio 20) ..... 228
Resetting the values (COMAND) .... 228
Route-based operating strategy ..... 232
Shifting manually ........................... 229
Starting .......................................... 228
When the vehicle is stationary ....... 230
Power washers .................................. 336
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 142
Pre-entry climate control at depar-
ture time
General notes ................................ 142
Pre-entry climate control at time of
departure
Setting departure time ................... 143
Pre-entry climate control via key
General notes ................................ 141
16Index

Pre-entry climate control via
SmartKeyActivating/deactivating ................. 141
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................2 62
Operation ......................................... 60
PRE-SAFE
®Brake
Activating/deactivating ................. 247
Display message ............................ 262
Function/notes ................................ 77
Important safety notes .................... 77
Warning lamp ................................. 295
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 61
Protection against theft
ATA (Anti-Theft Alarm system) ......... 79
Immobilizer ...................................... 79
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 149
General notes ................................ 149
Hill start assist ............................... 150
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 301
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 195
RACETIMER (on-board computer) .... 253
Radiator cover ................................... 331
Radio
Selecting a station ......................... 243
Radio mode
see also Digital Operator's Man-
ual ..................................................2 98Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .. 101
RBS (Recuperative Brake System)
Warning lamp ................................. 288
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ......................1 44
Setting the airflow ......................... 135
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 267
Switching on/off ........................... 119
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 311
Rear seats
Display message ............................ 284
Folding the backrest forwards/
back ............................................... 311
Rear view camera
Cleaning instructions ..................... 339
Display in the multimedia system .. 207
Function/notes .............................2 06
Switching on/off ........................... 207
Rear window blind ............................ 318
Rear window defroster
Problem (malfunction) ................... 137
Switching on/off ........................... 136
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Recuperative Brake System
Driving safety systems ..................... 45
Important safety notes .................... 45
Reflective safety jacket .................... 342
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 393
Refueling
Fuel gauge ....................................... 36
Important safety notes ....... ........... 164
R

efueling process .......................... 165
Index17

Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/off ....... 108
Switching seat ventilation on/
off .................................................. 109
Securing a load
see Securing cargo
Securing cargo .................................. 313
Selector lever
Cleaning ......................................... 340
see Automatic transmission
Sensors (cleaning instructions) ....... 339
Service menu (on-board com-
puter) .................................................. 246
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 392
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 388
Refrigerant (air-conditioning sys-
tem) ............................................... 393
Washer fluid ................................... 393
Setting the charge current (on-
board computer) ............................... 248
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 298
Setting the departure time (on-
board computer) ............................... 249
Setting the language
see also Digital Operator's Man-
ual .................................................. 298
Setting the time
see also Digital Operator's Man-
ual .................................................. 298
Settings
Factory (on-board computer) ......... 252
On-board computer ....................... 247
SETUP (on-board computer) ............. 253
Side impact air bag ............................. 53
Side marker lamp (display mes-
sage) ................................................... 267
Side windows
Cleaning ......................................... 338 Convenience closing feature ............ 96
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 97
Reversing feature ............................. 95
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 298
Ski and snowboard bag .................... 310
Sliding sunroof
Opening/ closi
ng .............................. 99
Resetting ....................................... 100
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 83
Checking the battery ....................... 84
Convenience closing feature ............ 96
Convenience opening feature .......... 96
Display message ............................ 285
Door central locking/unlocking ....... 81
Important safety notes .................... 81
KEYLESS-GO start function .............. 83
Loss ................................................. 86
Mechanical key ................................ 83
Overview .......................................... 81
Positions (ignition lock) ................. 146
Problem (malfunction) ..................... 86
Starting the engine ........................ 148
Smartphone
Starting the engine ........................ 149
SMS
see also Digital Operator's Man-
ual .................................................. 298
Snow chains ...................................... 363
Socket (12 V)
Center console .............................. 319
General notes ................................ 319
Rear compartment ......................... 319
Sound
Switching on/off ........................... 299
Special seat belt retractor .................. 62
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Index19