2016 MERCEDES-BENZ C-Class SEDAN service period

Driving systems360°camera .................................. 21 0
Active Blind Spot Assis t................ .219
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
AIRMATIC ...................................... 196
AMG adaptive sport suspension
system ...........................................1 97
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Cruise control ................................ 185
Display message ............................ 274
DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 92
Driving Assistance Plus package ... 219
HOLD function ............................... 194
Lane Keeping Assist ......................2 18
Lane Tracking package .................. 216
PARKTRONIC ................................. 199
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Driving tips
AMG ceramic brakes ..................... 183
Automatic transmission ................. 158
Brakes ...........................................1 82
Break-in period .............................. 145
DISTRONIC PLUS ........................... 192
Downhill gradient ........................... 182
Drinking and driving ....................... 180
Driving in winter .............................1 84
Driving on flooded roads ................ 184
Driving on wet roads ......................1 84
Exhaust check ............................... 180
Fuel ................................................ 180
General .......................................... 179
Hydroplaning ................................. 184
Icy road surfaces ........................... 184
Limited braking efficiency on sal-
ted roads ....................................... 182
Snow chains .................................. 363
Subjecting brakes to a load ........... 182
The first 1000 miles (1500 km) ..... 145
Wet road surface .............. ............. 182
D

VD video
Operating (on-board computer) ..... 244
see also Digital Operator's Man-
ual ..................................................2 98DYNAMIC SELECT switch
Automatic transmission ................. 154
Climate control (dual-zone auto-
matic climate control) .................... 132
PLUG-IN HYBRID operation ............ 229
E
EASY-ENTRY featureFunction/notes .............................1 12
EASY-EXIT feature
Function/notes .............................1 12
EASY-PACK trunk box ....................... 314
EBD (electronic brake force distri-
bution)
Display message ............................ 258
Function/notes ................................ 76
ECO display
Function/notes .............................1 80
On-board computer ....................... 240
ECO start/stop function
Automatic engine start .................. 151
Automatic engine switch-off .......... 150
Deactivating/activating ................. 151
General information ....................... 150
Important safety notes .................. 150
Introduction ................................... 150
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 61
Emergency release
Driver's door ....................................8 9
Trunk ............................................... 94
Vehicle ............................................. 89
Emergency Tensioning Devices
Activation ......................................... 58
Emissions control
Service and warranty information ....2 8
Engine
Check Engine warning lamp .......... .293
Display message ............................ 268
ECO start/stop function ................ 150
Engine number ............................... 388
Irregular running ............................ 153
Jump-starting ................................. 352
Starting (important safety notes) ... 148
Index9

During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunctionresults in a condition that is likely to cause
death or serious bodily injury if the vehicle isdriven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0.This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Service and vehicle operation29
Introduction
Z

These data memories temporarily or perma-
nently store technical information about:
RVehicle's operating state
RIncidents
RMalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi- cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing theaccelerator and/or brake pedal and
RHow fast the vehicle was traveling.
Data stored in the vehicle33
Introduction
Z

Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 331).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch on the ignition.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
334ASSYST PLUS
Maintenance and care

Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
!Always have work on batteries carried out at
a qualified specialist workshop. Should it, in
exceptional circumstances, be absolutely
necessary to disconnect the 12-volt battery
yourself, observe the following:
Rsecure the vehicle to prevent it from rolling
away.
Rswitch off the ignition.
Ralways disconnect the negative terminal
clamp first, followed by the positive termi-
nal clamp.
After the battery has been disconnected, the
transmission is locked in position P.
After the work has been done, install the bat- tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
The vehicle battery, like other batteries, can dis-
charge over time if you do not use the vehicle. In
this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery can
also supply the 12 V battery. This only happens
if the condition of charge of the 12 V battery
requires this, e.g. after using electrical consum-
ers for an extended period with the engine
switched off. As the on-board voltage is contin- uously monitored this can also be performed
when the engine is switched off. The condition of
charge of the 12 V battery and the on-board
voltage are thereby kept stable for a longer
period.
High-voltage battery – important
safety notes
Only PLUG-IN HYBRID vehicles are equipped
with a high-voltage battery.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
Battery (vehicle)349
Breakdown assistance
Z

charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery:if the indicator/warning lamps in
the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery can
also supply the 12 V battery. This only happens if the condition of charge of the 12 V battery
requires this, e.g. after using electrical consum-
ers for an extended period with the engine
switched off. As the on-board voltage is contin-
uously monitored this can also be performed
whe n the e
ngine is switched off. The condition of
charge of the 12 V battery and the on-board
voltage are thereby kept stable for a longer
period.
Battery (vehicle)351
Breakdown assistance
Z

same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates ofacceleration).
Ryou are driving with a heavy load (in the vehi-cle or on the roof).
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system if
you have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
XBefore restarting, make sure that the tire
pressures are set properly on all four tires for
the respective operating conditions.
The recommended tire pressure can be found
on the Tire and Loading Information placard
on the B-pillar. Additionally, a tire pressure
table is attached to the fuel filler flap. The tire
pressure loss warning system can only give
reliable warnings if you have set the correct
tire pressure. If an incorrect tire pressure is
set, these incorrect values will be monitored.
XAlso observe the notes in the section on tire
pressures (Ypage 363).
XMake sure that the SmartKey is in position 2
in the ignition lock (Ypage 146).
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu.
XPress theabutton.
XPress 9or: to select Tire Pres‐sure.
XPress the abutton.
The Run Flat Indicator ActivePress
'OK' to Restartmessage appears in the
multifunction display.
If you wish to confirm the restart:
XPress the abutton.
The Tire Pressure Now OK?message
appears in the multifunction display.
XPress 9or: to select Yes.
XPress the abutton.
The Run Flat Indicator Restartedmes-
sage appears in the multifunction display.
After a teach-in period, the tire pressure loss
warning system will monitor the set tire pres-
sures of all four tires.
If you wish to cancel the restart:
XPress the %button.
or
XIf the Tire Pressure Now OK?message
appears, press 9or: to select Can‐
cel.
XPress the abutton.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes
If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the tire
pressures in all four tires. The tire pressure mon-
itor warns you if the pressure drops in one or
more of the tires. The tire pressure monitor only
functions if the corresponding sensors are
installed in all wheels.
Information on tire pressures is displayed in the
multifunction display. After a few minutes of
driving, the current tire pressure of each tire is
shown in the Service
menu of the multifunction
display; see illustration (example).
Tire pressure367
Wheels and tires
Z