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You can also select the following options:
Description
Menu Items
Switches between
full map, street list
and exit view in
route guidance.
View
Displays a pop-up
box that allows
direct access to
navigation settings.
Menu Press the speaker button on the
map to mute route guidance. When
the light on the button illuminates,
the feature is on. The speaker button
appears on the map only when route
guidance is active. Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle
’s current
location. Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press
Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then synchronizes
with vehicle speed. The slower your vehicle
is traveling, the farther the map zooms in;
the faster your vehicle is traveling, the farther
the map zooms out. To switch off the feature,
just press the
+ or - button again.
In 3D mode, rotate the map view by swiping
your finger across the shaded bar with the
arrows.
The ETA box under the zoom buttons
appears when a route is active and displays
the distance and time to your destination. If
the button is pressed, a pop up appears with
the destination listed (and waypoint if
applicable) along with mileage and time to
destination. You may also select to have
either the estimated time to reach your
destination or your estimated arrival time. Map Icons Vehicle mark
shows the current
location of your vehicle. It stays in
the center of the map display,
except when in scroll mode. Scroll cursor
allows you to scroll the
map; the fixed icon is in the center
of the screen. The map position
closest to the cursor is in a window on the
top center part of the screen. Address book entry default icon(s)
indicates the location on the map of
an address book entry. This is the
default symbol shown after the entry has
been stored to the Address Book by any
method other than the map. You can select
from any of the 22 icons available. You can
use each icon more than once. Home
indicates the location on the
map currently stored as the home
position. You can only save one
address from the Address Book as
your Home entry. You cannot change this
icon.
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POI (Point Of Interest) icons indicate
locations of any point of interest
categories you choose to display on
the map. You can choose to display three
point of interest categories on the map at
one time. Starting point indicates the starting
point of a planned route. Waypoint
indicates the location of a
waypoint on the map. The number
inside the circle is different for each
waypoint and represents the position
of the waypoint in the route list. Destination symbol
indicates the
ending point of a planned route. Next maneuver point
indicates the
location of the next turn on the
planned route. No GPS symbol
indicates that
insufficient GPS satellite signals are
available for accurate map
positioning. This icon may display
under normal operation in an area with poor
GPS access.
Quick-touch Buttons
When in map mode, touch anywhere on the
map display to access the following options: Action and Description
Menu Item
Touch this button to select a scrolled location on the map as your destin\
ation. You may scroll the
map by pressing your index finger on the map display. When you reach the desired location, simply
let go and then touch this button.
Set as Dest
Touch this button to set the current location as a waypoint.
Set as Waypoint
Touch this button to save the current location to your favorites.
Save to Favorites
Touch this button to select icons to display on the map. You can select up to three icons to display
on the map at the same time. You can switch these features:
POI Icons
Off
On
When on an active route, select any of the following options:
View / Edit Route
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Action and Description
Menu Item
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to Here
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail. Navigation Map Updates
Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-462-8837 (in Mexico, call
01-800-557-5539) or going to
www.navigation.com/sync. You need to
specify the make and model of your vehicle
to determine if there is an update available.Navigation Voice Commands When in navigation mode, press
the voice button on the steering
wheel controls.
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After the tone, say any of the following or
a similar command:
Voice command
Destination
Zoom Out
Zoom In
Where Am I
Help
The following commands can only be used
when a navigation route is active: Voice command
Detour
Cancel Route
Show Route
Repeat Instruction
Turn List One-shot Destination Street Address
To set a destination with voice commands,
you can say: Action and Descrip-
tion
Voice Command
The system asks you
to say the full
address. The system
displays an example
on-screen.
Find an Address
You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
MYLINCOLN TOUCH™
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables below. Use the website at any time to check your
phone's compatibility, register your account
and set preferences as well as access a
customer representative via an online chat
(during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more information.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual about audio
adjustments.
The audio control settings on your phone may
be affecting SYNC performance.
There is excessive background noise during
a phone call.
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
This may be a possible phone malfunction.
During a call, I can hear the other person but
they cannot hear me.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
SYNC is not able to download my phonebook.
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.
Try pushing your phonebook contacts to
SYNC by using the Add Contacts feature.
Use the SYNCmyphone feature available on
the website.
Try pushing your phonebook contacts to
SYNC by using the Add Contacts feature.
This may be a limitation on your phone's
capability.
The system says Phonebook Downloaded but
the phonebook in SYNC is empty or missing
contacts.
If the missing contacts are stored on your SIM
card, try moving them to the device memory.
Remove any pictures or special ring tones
associated with the missing contact.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone, you may have
to grant SYNC permission to access your
phonebook contacts. Make sure to confirm
when prompted by your phone during the
phonebook download.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
I am having trouble connecting my phone to
SYNC.
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.
Try deleting your device from SYNC, deleting
SYNC from your device and trying again.
Check the security and auto accept and
prompt always settings relative to the SYNC
Bluetooth connection on your phone.
Update your device's firmware.
Turn off the Auto phonebook download
setting.
You can also preform the touchscreen system
reset procedure.
Go to the website to review your phone's
compatibility.
This is a phone-dependent feature.
This may be a possible phone malfunction.
Text messaging is not working on SYNC.
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Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device, resetting the device
or removing the device's battery, then trying
again.USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device, resetting the device,
removing the device's battery, then trying
again.
This may be a possible device malfunction.
I am having trouble connecting my device.
Make sure you are using the manufacturer's
cable.
Make sure you insert the USB cable correctly
into the device and the USB port.
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the device does not have an
auto-install program or active security settings.
Make sure you are not leaving the device in
your vehicle during very hot or cold temperat-
ures.
This is a device limitation.
SYNC does not recognize my device when I
turn on the car.
Review the device compatibility chart on the
SYNC website to confirm your phone supports
the Bluetooth audio streaming function.
This is a phone-dependent feature.
The device is not connected.
Bluetooth audio does not stream.
Make sure you correctly connect the device
to SYNC, and that you have pressed play on
your device.
You can also preform the touchscreen system
reset procedure.
Make sure that all song details are populated.
Your music files may not contain the correct
artist, song title, album or genre information.
SYNC does not recognize music that is on my
device.
Some devices require you to change the USB
settings from mass storage to MTP class.
The file may be corrupted.
The song may have copyright protection,
which does not allow it to play.
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