2016 JEEP GRAND CHEROKEE phone

Active Noise Cancellation — Summit And SRT
Models Only
Your vehicle is equipped with an Active Noise Cancella-
tion System. This system uses four microphones embed-
ded in the headliner to detect undesirable exhaust noise,
which sometimes occurs when operating in ECO mode.
An onboard frequency generator creates counteracting
sound waves through the audio system to help keep the
vehicle quiet.
Eight–Speed Automatic Transmission
The transmission gear range (PRNDM) is displayed both
on the gear selector bezel and in the Driver Information
Display (DID). To select a gear range, press the lock
button on the gear selector and move the lever rearward
or forward. You must also press the brake pedal to shift
the transmission out of PARK, or to shift from NEUTRAL
into DRIVE or REVERSE when the vehicle is stopped ormoving at low speeds (refer to “Brake/Transmission
Shift Interlock System” in this section). Select the DRIVE
range for normal driving.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission gear selector provides PARK, RE-
VERSE, NEUTRAL, DRIVE and MANUAL (AutoStick)
shift positions. Manual shifts can be made using the
AutoStick shift control (refer to “AutoStick” in this
5
STARTING AND OPERATING 469

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
712 IF YOU NEED CONSUMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes). Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward lan-
guage with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
716 IF YOU NEED CONSUMER ASSISTANCE

Fluid Check.......................... .669
Master Cylinder ....................... .669
Parking ............................. .505
Warning Light ........................ .303
Brake/Transmission Interlock .................467
Break-In Recommendations, New Vehicle ........109
Bulb Replacement ..................... .690, 691
Bulbs, Light .............................114
Camera, Rear ........................... .249
Capacities, Fluid ......................... .698
Caps, Filler Oil (Engine) .......................... .640
Radiator (Coolant Pressure) ................666
Carbon Monoxide Warning ...............110,568
Cargo Area Cover ........................ .284
Cargo Area Features ...................... .282
Cargo Compartment ...................... .282
Light ............................... .283Cargo Light
............................ .283
Cargo Tie-Downs ........................ .286
Car Washes ............................ .674
Cellular Phone .......................... .415
Center High Mounted Stop Light ..............697
Certification Label ........................ .573
Chains, Tire ............................ .553
Chart, Tire Sizing ........................ .531
Check Engine Light (Malfunction Indicator Light) . .634
Checking Your Vehicle For Safety ..............110
Checks, Safety ............................110
Child Restraint ............................84
Child Restraints Booster Seats ...........................88
Child Restraints .........................84
Child Seat Installation ....................104
How To Stow An Unused ALR Seat Belt .......100
Infants And Child Restraints ................86
Install A LATCH-Compatible Child Restraint ....99
724 INDEX

INSTALLATION OF RADIO TRANSMITTING
EQUIPMENTSpecial design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.