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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-155
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5 Starting and driving
Precautions when starting and driving................5-4
Exhaust gas (carbon monoxide) ..................5-4
Three-way catalyst ..............................5-4
Tire Pressure Monitoring System (TPMS) ..........5-5
On-pavement and off-road driving
precautions ....................................5-8
Avoiding collision and rollover . . ..................5-8
Off-road recovery ...............................5-9
Rapid air pressure loss ..........................5-9
Drinking alcohol/drugs and driving ...............5-10
Driving safety precautions ......................5-10
Intelligent All-Wheel Drive (AWD) driving
safety precautions (if so equipped) ..............5-12
Push-button ignition switch ........................5-13
Operating range ............................... 5-14
Push-button ignition switch positions . . . .........5-14
Emergency hybrid system shut off ...............5-15
INFINITI Intelligent Key battery discharge .........5-15
INFINITI Vehicle Immobilizer System .............5-16
Before starting the INFINITI Direct Response
Hybrid System ................................... 5-16
Starting the INFINITI Direct Response Hybrid
System .......................................... 5-16
Remote start (if so equipped) ...................5-17Driving the vehicle
................................ 5-17
Continuously Variable Transmission (CVT) ........5-17
Parking brake .................................... 5-22
INFINITI Drive Mode Selector ......................5-22
Standard mode ................................ 5-23
Sport mode ................................... 5-23
Snow mode ................................... 5-23
ECO mode ................................... 5-23
Lane Departure Warning (LDW) (if so equipped) .....5-25
LDW system operation ......................... 5-26
How to enable/disable the LDW system .........5-27
LDW system limitations ........................ 5-28
System temporarily unavailable ..................5-29
System maintenance ........................... 5-29
Lane Departure Prevention (LDP) (if so equipped) ....5-30
LDP system operation .......................... 5-31
How toenable/disable
the LDP system..........5-32
LDP system limitations ......................... 5-33
System temporarily unavailable ..................5-34
System maintenance ........................... 5-35
Blind Spot Warning (BSW) (if so equipped) .........5-36
BSW system operation ........................ 5-38
How to enable/disable the BSW system .........5-39
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BSW system limitations........................ 5-39
BSW driving situations ......................... 5-40
System temporarily unavailable ..................5-43
System maintenance ........................... 5-44
Blind Spot Intervention® (BSI) (if so equipped) ......5-45
BSI system operation .......................... 5-47
How to enable/disable the BSI system ...........5-48
BSI system limitations .......................... 5-49
BSI driving situations .......................... 5-50
System temporarily unavailable ..................5-55
System malfunction ............................ 5-55
System maintenance ........................... 5-55
Back-up Collision Intervention (BCI) (if so
equipped) ....................................... 5-56
BCI system operation .......................... 5-58
Turning the BCI system on/off ...................5-61
BCI system limitations ......................... 5-62
System temporarily not available .................5-63
System malfunction ............................ 5-64
System maintenance ........................... 5-64
Rear Cross Traffic Alert (RCTA) (if so equipped) .....5-65
RCTA system operation ........................ 5-66How to enable/disable the RCTA system .
........5-67
RCTA system limitations ........................ 5-68
System temporarily unavailable ..................5-71
System maintenance ........................... 5-72
Cruise control (if so equipped) .....................5-73
Precautions on cruise control . ..................5-73
Cruise control operations .......................5-74
Intelligent Cruise Control (ICC) (if so equipped) ......5-75
ICC system operation .......................... 5-76
The ICC switch ............................... 5-78
ICC system limitations ......................... 5-84
System temporarily unavailable ..................5-87
System maintenance ........................... 5-89
Conventional (fixedspeed)
cruise control
mode ........................................ 5-89
Preview Function .............................. 5-93
Distance Control Assist (DCA) (if so equipped) ......5-95
DCA system operation ......................... 5-96
How to enable/disable the DCA system ..........5-99
DCA system limitations ........................ 5-100
DCA driving situations ........................ 5-102
System temporarily unavailable .................5-104
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System maintenance.......................... 5-106
Forward Emergency Braking (FEB)
(if so equipped) ................................. 5-107
FEB system operation ......................... 5-108
Turning the FEB system on/off . . ...............5-110
FEB system limitations ........................ 5-110
System temporarily unavailable .................5-112
System malfunction ........................... 5-112
System maintenance .......................... 5-112
Pedestrian Forward Emergency Braking (PFEB)
system (if so equipped) .......................... 5-113
System operation ............................. 5-115
PFEB system limitations ....................... 5-115
Turning the PFEB system ON/OFF .............5-117
System temporarily unavailable .................5-117
System malfunction ........................... 5-117
System maintenance .......................... 5-118
Predictive Forward Collision Warning (PFCW)
(if so equipped) ................................. 5-118
PFCW system operation ......................5-120
Turning the PFCW system on/off ...............5-121
PFCW system limitations ......................5-122
System temporarily unavailable .................5-127
System malfunction ........................... 5-128System maintenance
.......................... 5-128
Break-in schedule ............................... 5-129
Fuel-efficient driving tips ......................... 5-129
Increasing fuel economy .......................... 5-131
Intelligent All-Wheel Drive (AWD) (if so equipped) . .5-131
Parking/parking on hills ........................... 5-134
Power steering .................................. 5-135
Brake system ................................... 5-135
Brake precautions ............................ 5-135
Anti-lock Braking System (ABS) ................5-136
Brake assist ................................. 5-137
Vehicle Dynamic Control (VDC) system ............5-137
Active Trace Control (if so equipped) ...........5-139
Brake forcedistribution ....................... 5-139
Hill
start assist system ........................... 5-140
Front and Rear Sonar System (if so equipped) ......5-141
System operation ............................. 5-141
How to enable/disable the Sonar system . .......5-143
Sonar limitations .............................. 5-143
System temporarily unavailable .................5-144
System maintenance .......................... 5-144
Cold weather driving ............................. 5-145
Freeing a frozen door lock .....................5-145
Page 381 of 651
Antifreeze.................................... 5-145
Battery ...................................... 5-145
Draining of coolant water ......................5-145
Tire equipment ............................... 5-145Special winter equipment
......................5-146
Driving on snow or ice ........................ 5-146
Engine block heater (if so equipped) ............5-146
Active noise cancellation ......................... 5-147
Page 382 of 651

WARNING
●Do not leave children or adults who
would normally require the assistance
of others alone in your vehicle. Pets
should also not be left alone. They
could accidentally injure themselves or
others through inadvertent operation of
the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
● Properly secure all cargo with ropes or
straps to help prevent it from sliding or
shifting. Do not place cargo higher than
the seatbacks. In a sudden stop or col-
lision, unsecured cargo could cause
personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
●Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death. ●
If you suspect that exhaust fumes are
entering the vehicle, drive with all win-
dows fully open, and have the vehicle
inspected immediately.
● Do not run the engine in closed spaces
such as a garage.
● Do not park the vehicle with the engine
running for any extended length of time.
● Keep the rear vent windows, liftgates,
doors and trunk lids (if so equipped)
closed while driving, otherwise exhaust
gases could be drawn into the passen-
ger compartment. If you must drive with
one of these open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation but-
ton to off and the fan control dial to
high to circulate the air.
● If electrical wiring or other cable con-
nections must pass to a trailer through
the seal on the liftgate or the body,
follow the manufacturer’s recommen-
dation to prevent carbon monoxide en-
try into the vehicle. ●
The exhaust system and body should be
inspected by a qualified mechanic
whenever:
a. The vehicle is raised for service.
b. You suspect that exhaust fumes are entering into the passenger
compartment.
c. You notice a change in the sound of the exhaust system.
d. You have had an accident involving damage to the exhaust system, un-
derbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust sys-
tem are very hot. Keep people, animals
or flammable materials away from the
exhaust system components.
PRECAUTIONS WHEN STARTING
AND DRIVING
5-4Starting and driving
Page 383 of 651

●Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
CAUTION
●Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause over rich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly. It is recommended that you
visit an INFINITI retailer for this service.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
●
Do not race the engine while warming it up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pressure.
Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This se-
quence will continue upon subsequent vehicle
start-ups as long as the malfunction exists. When
the malfunction indicator is illuminated, the system
may not be able to detect or signal low tire pressure
as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of re-
placement or alternate tires or wheels on the ve-
hicle that prevent the TPMS from functioning prop-
erly. Always check the TPMS malfunction telltale
after replacing one or more tires or wheels on your
vehicle to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue to
function properly.
Additional information:
● Since the spare tire is not equipped with the
TPMS, the TPMS does not monitor the tire
pressure of the spare tire.
● The TPMS will activate only when the vehicle
is driven at speeds above 16 mph (25 km/h).
Also, this system may not detect a sudden
drop in tire pressure (for example a flat tire
while driving) .
Starting and driving5-5
Page 384 of 651

●The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 mph (25 km/h) to
activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● The “Tire Pressure Low — Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
● The “Tire Pressure Low — Add Air” warning
appears each time the ignition switch is in
the ON position as long as the low tire
pressure warning light remains illuminated.
● The “Tire Pressure Low — Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction. ●
Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Do not reduce
the tire pressure after driving because the
tire pressure rises after driving. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all four tires.
● The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position.
For additional information, refer to “Low tire pres-
sure warning light” and “Tire Pressure Low —
Add Air” in the “Instruments and controls” section
and “Tire Pressure Monitoring System (TPMS)”
in the “In case of emergency” section of this
manual.WARNING
● Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
● If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.)
5-6Starting and driving