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224
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth of
the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side wind ows
•
Cell phones, PDAs, or other electronic
de
vices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle tracking system s
mounted near the
navigation unit
• Audio electronic devices mounted near the nav i
gation unit
• Trees, tall buildings , freeway overpasse
s,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S. Department
of Def ense. For
security reasons, there are
certain inaccuracies bu ilt into the GPS for
which the navigation system must
constantly compensate. This can cause occasional positioning errors of up to
several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr
esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you
search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police st ations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local in formation sources.
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uu System Limitations u Database
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in the
wrong location, or have an incorrect name
or address range. A message will warn you
if your route includes unverified streets.
Exercise additional caution when driving in
unverified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcem ent
•
Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height
, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limi
ts
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions Every effort has been made to verify that
the database is acc
u
rate. The number of
inaccuracies you expe rience increases the
longer you go with out obtaining an
updated map database.
2 Obtaining a Navigation Update P. 228
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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226
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 206
There are also FAQs available online at
automobiles.honda.com .
• For questions regarding Bluetooth®
HandsFreeLink ®:
2Bluetooth ® Hand sFreeLink® P. 168
• For questions regarding the smartphone
connection:
– U.S.: Visit hand
sfreelink.honda.com .
– Canada: Visit www.handsfreelink.ca.
•
For traffic-related issues:
2 Traffic P. 208
• For reporting issues with the database or
places/landmarks:
2 Reporting Errors P. 226
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information P. 226
Reporting Errors
You can help to improve database accuracy
by reporting any er rors you encounter.
• Report errors in freeways and main “veri
fied” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roa d
s. Maps for these areas
are provided for reference only.
2 Unverified Routing P. 40
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated. An
updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
P. 228
• For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 206
2 System Limitations P. 224
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)
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uu Customer Assistance u Visiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a so lution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
The map coverage consists of accurately
mapped (verified) metropolitan areas and a
less accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and co nverted to verified
areas each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at:
•U.S.: www.hondanavi.com
• Canada: www.honda.c
a
To find navigation system update
information:
1. Visit the website:
• U.S.: ww
w.hondanavi.com
•
Canada: www.honda.ca
2. Select your vehicle model and model
ye
ar.
3. Click Map Coverage to disp
lay a list of
verified coverage areas on the most
recent update.
4. Click Map Co verage Detai
ls to display a
PDF document with a full listing of all
coverage areas.
u Adobe® Reader®
is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/.
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uu Customer Assistance u Obtaining a Navigation Update
Reference Information
Obtaining a Navigation
Update
Honda is continually expanding the scope of
the navigation system. Navigation system
software upgrades may be made available
periodically, usually in the fall of each year.
To purchase an updated data file:
1. Ob
tain your vehicle’s VIN number and the
System/Device Infor
mation.
2System/Device Information P. 200
2. Call the Honda Naviga tion Disc Fulfilment
Center at (888) 291-4675, or order
online at:
•U.S.: www.hondan
avi.com
• Canada: www.
honda.ca
Updated data is not available from your
dealer. Howeve
r, the dealer may assist you
in obtaining one out of courtesy. There is no
program for free updates.
Traffic Information
• Continuously updated traffic information is available in certain areas across the
lower 48 U.S. states, Hawaii, and
Canada.
•Visit automobiles.honda.com/traffic for a
complete listing of coverage areas and
other information.
Operation in Alaska,
Hawaii, Canada, and
Puerto Rico
Navigation-equipped vehicles delivered to
Alaska, Hawaii, and Puerto Rico are
equipped with SiriusXM ® hardware, but
SiriusXM ® broadcasting is not available.
There are certain functions that rely on
SiriusXM ® satellite signal coverage which
are not available. Unavailable menu options
will appear gray on the LCD display.
All roads displayed on the map screens are
verified roads. Infor matio
n in this manual
■SiriusXM
® Radio *
■Map Coverage
relating to “unverified”
roads or areas is not
applicable.
Entering a destinati on address or place/
land
mark on another island may result in a
screen caution messag e. This is because
there are no ferry rout es between islands in
the database.
Shipping a Vehicle to the
U.S. Mainland
To receive SiriusXM ® * audio, you must call
SiriusXM ® and set up an account at
(800) 852-9696.
■ Address and Place Entry
Screens
* Not available on all models
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229Continued
Reference Information
Legal Information
User Agreement
The data (“Data”) is provided for your
personal, internal use only and not for
resale. It is protected by copyright, and is
subject to the following terms and
conditions which are ag reed to by you, on
the one hand, and NAVTEQ North America,
LLC (“NT”) and its licensors (including their
licensors and suppliers) on the other hand.
© 2012 NAVTEQ. All rights reserved.
This data includes information taken with
permissi on from
Canadian authorities,
including © Her Majesty the Queen in Right
of Canada, © Queen's Printer for Ontario, ©
Canada Post Corporation, GeoBase®, ©
The Department of Natural Resources
Canada. All rights reserved.
NAVTEQ holds a non-exclusive license from
the United S
tates Postal Service® to publish
and sell ZIP+4® information.
©United States Postal Se rvice®
2009. Prices
are not established, controlled or approved
by the United States Postal Service®. The
following trademarks and registrations are
owned by the USPS: United States Postal
Service, USPS, and ZIP+4.
■ END-USER TERMSPersonal Use Only. You agree to use this
Data for the solely personal, non-
commercial purposes for which you were
licensed, and not for service bureau, time-
sharing or other similar purposes.
Accordingly, but subjec
t to the restrictions
set forth in the following paragraphs, you
may copy this Data only as necessary for
your personal use to (i) view it, and (ii) save
it, provided that you do not remove any
copyright notices that appear and do not
modify the Data in any way. You agree not
to otherwise reproduce, copy, modify,
decompile, disassemble or reverse engineer
any portion of this Data, and may not
transfer or distribute it in any form, for any
purpose, except to the extent permitted by
mandatory laws. Multi-disc sets may only be
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provided by NT and not as a subset thereof.
Restrictions. Except where you have been
sp ecifi
cally licensed to do so by NT, and
without limiting the preceding paragraph,
you may not (a) use this Data with any
products, systems, or applications installed
or otherwise connected to or in
■ TERMS AND CONDITIONScommunication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet management
or similar applications; or (b) with or in
communication with any positioning
devices or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
personal digital assistants or PDAs.
Warning. The Data may contain inaccurate
or incomplete
information due
to the
passage of time, changing circumstances,
sources used and the na ture of collecting
comprehensive geographic data, any of
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No Warranty. This Data is provided to you
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uu Legal Information u User Agreement
Reference Information
Data or server will be uninterrupted or
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Disclaimer of Liability: NT AND ITS
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LICENSORS HAVE BEEN ADVISED OF THE
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from anywhere any part of t
he Data
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Governing Law. Th e above
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s and
conditions shall be governed by the laws of
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Government End Users. If the Data is being
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231
uu Legal Information u As required by the FCC
Reference Information
Contractor (Manufacturer/ Supplier) Name:
NAVTEQ
CONTRACTOR (MANUFACTURER/
SUPPLIER) ADDRESS: 425 West Randolph
St., Chicago, Illinois 60606
This Data is a commercial item as defined in
FAR 2.10 1
and is subject to the End User
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© 2012 NAVTEQ – All rights reserved.
If the Contracting Officer, federal
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the Contracting Officer, federal
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additional or alternative rights in the Data.
■ NOTICE OF USEAs required by the FCC
1.
This device complies with Part 15 of the
FCC Rules and Canadian RSS-210/
RSSGen. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
2. T
he FCC requires the user to be notified
t
hat any changes or modifications made
to this device that are not expressly
approved by the party responsible for
compliance may void the user’s authority
to operate the equipment.
3. Th
is product emits radio frequency
en
ergy, but the radiated output power of
this device is far below the FCC and IC
radio frequency exposure limits. This
equipment complies with FCC and IC RF
radiation exposure limits set forth for an
uncontrolled environment. Nevertheless,
the device should be used in such a
manner that the potential for human
contact with the antenna during normal
operation is minimized.