2016 FORD TRANSIT service schedule

Audio Input Jack..........................................308
USB Port.........................................................309
Media Hub.....................................................309
Audio Troubleshooting
...............................310
SYNC™
General Information.....................................311
Using Voice Recognition............................313
Using SYNC™ With Your Phone.............316
SYNC™ Applications and Services......329
SYNC™ AppLink ™
......................................337
Using SYNC™ With Your Media Player...........................................................339
SYNC™ Troubleshooting.........................349
Accessories
Accessories....................................................358
Auxiliary Switches
.......................................359
Extended Service Plan (ESP)
Extended Service Plan (ESP)..................361
Scheduled Maintenance
General Maintenance Information
.......363
Normal Scheduled Maintenance..........366
Special Operating Conditions Scheduled Maintenance.............................................368
Scheduled Maintenance Record.............371
Appendices
End User License Agreement..................382
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When using the vehicle, situations may
occur in which these technical data related
to other information (accident report,
damages on the vehicle, witness
statements, etc.) may be associated with
a specific person - possibly, with the
assistance of an expert.
Additional functions contractually agreed
upon with the client (e.g. vehicle location
in emergency cases) allow the
transmission of particular vehicle data
from the vehicle.
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information visit: Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Front seat mounted rear-facing child
or infant seats should NEVER be
placed in front of an active
passenger airbag. On-board Diagnostics (OBD-II)
Your vehicle
’s On-board Diagnostics
(OBD-II) system has a data port for
diagnostics, repair and reprogramming
services with diagnostic scan tools.
Installing a non-Ford-approved
aftermarket OBD plug-in device that uses
the port during normal driving, for example
remote insurance company monitoring,
remote vehicle diagnostics, telematics or
engine reprogramming, may cause
interference or damage to vehicle systems.
We do not recommend or endorse the use
of any non-Ford-approved aftermarket
OBD plug-in devices. The vehicle Warranty
may not cover damage caused by any
non-Ford-approved aftermarket OBD
plug-in device.
Notice to Owners of Pickup Trucks and
Utility Type Vehicles WARNING
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles.
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Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra-Low Sulfur Diesel Fuel
Is Not Required
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only ultra-low sulfur diesel
fuel may result in damage to engine
emission control devices and the
after-treatment system, potentially
rendering your vehicle inoperable.
For the engine to operate reliably on low
sulfur or high sulfur diesel fuel, the engine
must be a factory built high sulfur engine
(available as a dealer order option for
select markets) or an ultra-low sulfur
diesel fuel configured engine that has been
retrofitted for high sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where
ultra-low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra-low sulfur
diesel fuel market that are subsequently
exported to non ultra-low sulfur diesel fuel
markets will need to be retrofitted (at the
customer
’s expense using Ford authorized
dealer service parts) in order to be reliably
operated on non ultra-low sulfur diesel
fuel. Biodiesel
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•
Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
by checking the label on the fuel pump.
• Only use biodiesel fuel of good quality
that complies with applicable industry
standards ASTM D975 for diesel and
ASTM D7467 for B6-B20 blends.
• Follow the recommended service
maintenance intervals. See Normal
Scheduled Maintenance (page 366).
• Do not store biodiesel fuel in the fuel
tank for more than one month.
• Do not use raw oils, fats or waste
cooking greases.
System Messages Action and Description
Message
Consider changing brands
or reducing biodiesel
content if you have cold
temperature fuel gelling
issues or this message
frequently appears.
Fuel Pres-
sure Low
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
When using biodiesel in concentrations
greater than 20%, this can also cause fuel
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filter restrictions that may result in a lack
of power or damage to fuel system
components, including fuel pump and fuel
injector failures. See Special Operating
Conditions Scheduled Maintenance
(page
368).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel fuel blends with
greater than 5% must be labeled.
Biodiesel content is often indicated with
the letter B followed by the percent of
biodiesel in the fuel. For example, B20
indicates a fuel containing 20% biodiesel.
Ask the service station attendant to
confirm the biodiesel content of a diesel
fuel if you do not see a label on the fuel
pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than one month. If you plan to park
or store your vehicle for more than one
month, then you should empty your vehicle
fuel tank of biodiesel fuel. You should fill
the tank with a pure petroleum-based
diesel fuel and run your vehicle for a
minimum of 30 minutes.
If you intend to store your vehicle for more
than two months, we recommend that you
seek advice from an authorized dealer.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
Fuel companies adjust diesel fuel
formulations for cold temperatures. Diesel
fuel which has not been correctly
formulated for cold ambient temperatures
may gel and block the fuel filters. An
indication that the fuel filters are blocked
is the engine starts, stalls after a short time
and then does not restart. If you have been
using biodiesel, you may need to use a fuel
with lower biodiesel content or discontinue
using biodiesel. Do not use alcohol based fuel additives to
correct fuel gelling. This may damage the
fuel injectors or fuel system. This may also
degrade vehicle performance and could
lead to fuel system damage that may not
be covered by the vehicle Warranty. Only
use an anti-gel and performance
improvement product. We recommend
Motorcraft® Anti-Gel & Performance
Improver.
Diesel Fuel Additives
It should not be necessary to add any
aftermarket additives to your fuel if you
use a high quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.
Use Motorcraft Cetane Booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft Anti-Gel & Performance
Improver or an equivalent additive if there
is fuel gelling during cold weather.
Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives may result in damage to the fuel
injectors and system.
The vehicle Warranty may not cover repairs
needed to correct the effects of using any
aftermarket product that does not meet
Ford specifications.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is located in the under
seat storage compartment.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
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4. Subtract your initial odometer reading
from the current odometer reading.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the
liters used by 100, then divide by kilometers
traveled. To calculate MPG (miles per
gallon) fuel consumption, divide miles
traveled by gallons used.
Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of your
vehicle ’s fuel economy under current
driving conditions. Keeping records during
summer and winter will show how
temperature impacts fuel economy.
Conditions
• Heavily loading your vehicle reduces
fuel economy.
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. WARNINGS
An incorrectly operating or damaged
exhaust system may result in entry
of harmful and potentially lethal
fumes into the passenger compartment.
If you smell exhaust fumes inside your
vehicle, have an authorized dealer inspect
your vehicle immediately. Do not drive if
you smell exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
will enable your vehicle to comply with
applicable exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work correctly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not switch the ignition off when your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information carried out
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of
components affecting emission control,
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
parts in performance and durability.
Illumination of any of the following warning
lamps, indicators or vehicle symptoms
could indicate that the emission control
system is not working correctly.
• Coolant temperature warning lamp.
• Charging system warning lamp.
• Service engine soon indicator.
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Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure. ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until your vehicle
has covered at least 1,000 mi
(1,600 km). See Breaking-In (page
178).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See
Scheduled
Maintenance (page 363).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
For load specification terms found on the
tire label, Safety Compliance label and
instructions on calculating your vehicle's
maximum load See Load Limit (page 158).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(If Equipped) Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.fordowner.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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