Audio Input Jack..........................................308
USB Port.........................................................309
Media Hub.....................................................309
Audio Troubleshooting
...............................310
SYNC™
General Information.....................................311
Using Voice Recognition............................313
Using SYNC™ With Your Phone.............316
SYNC™ Applications and Services......329
SYNC™ AppLink ™
......................................337
Using SYNC™ With Your Media Player...........................................................339
SYNC™ Troubleshooting.........................349
Accessories
Accessories....................................................358
Auxiliary Switches
.......................................359
Extended Service Plan (ESP)
Extended Service Plan (ESP)..................361
Scheduled Maintenance
General Maintenance Information
.......363
Normal Scheduled Maintenance..........366
Special Operating Conditions Scheduled Maintenance.............................................368
Scheduled Maintenance Record.............371
Appendices
End User License Agreement..................382
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Station Preset Buttons
This feature allows you to store your
favorite stations. They can be recalled by
selecting the appropriate frequency band
and pressing one of the preset buttons.
1. Select a frequency band.
2. Tune to the station required.
3. Press and hold one of the preset
buttons. The audio unit will also mute
momentarily as confirmation.
You can repeat this on each frequency
band and for each preset button.
Menu Button
This allows you to adjust all of the audio
system settings. Press the button
repeatedly until the required setting is
displayed. Use the cursor up or down arrow
buttons to adjust the following settings:
• Clock hour.
• Clock minutes.
• 24 hour, 12 hour.
• Bass.
• Treble.
• Balance.
• Fade.
• RDS.
Sound Button
This allows you to adjust the sound
settings for bass, treble, balance or fade.
1. Press the sound button until the required setting is displayed. 2. Use the cursor up or down arrow
buttons to select the required level.
Note: Fade settings are only adjustable if
there are speakers in the rear of your vehicle.
AUX Button
Connect your media device to the audio
unit. See USB Port (page 309).
Select your media device as the audio
source by pressing the
AUX button. After
connecting your media device, the first
track will start to play automatically.
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
The touchscreen system controls
most of the audio features. See SYNC
Supplement.
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Eject: Press this button to eject a CD.
A
Cursor arrows:
Press these buttons to scroll through on screen audio system
choices.
B
OK:
Press this button to confirm menu selections.
C
Information:
Press this button to access any available radio or CD information.
D
TUNE:
Press these buttons to manually search through the frequency band.
E
Numeric keypad:
In radio mode, store your favorite radio stations. To store a
radio station, tune to the station, then press and hold a preset button until sound
returns. In CD mode, select a track. In phone mode, enter a phone number.
F
Clock:
Push to access clock settings. You can also set the clock by pressing
the MENU button and scrolling to Clock Settings.
G
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
H
Seek:
Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station or through the current disc track.
I
ON/OFF and VOL:
Press this button to switch the system off and on. Turn to
adjust the volume.
J
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
K
SOUND:
Press this button to access settings for Treble, Middle, Bass, Fade or
Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 311).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
RADIO:
Press this button to listen to the radio or change radio frequency bands.
O
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Eject: Press this button to eject a CD.
A
Cursor arrows:
Press these buttons to scroll through on screen audio system
choices.
B
OK:
Press this button to confirm menu selections.
C
Information:
Press this button to access any available radio or CD information.
D
TUNE:
Press these buttons to manually search through the frequency band.
E
Numeric keypad:
In radio mode, store your favorite radio stations. To store a
radio station, tune to the station, then press and hold a preset button until sound
returns. In CD mode, select a track. In phone mode, enter a phone number.
F
Clock:
Push to access clock settings. You can also set the clock by pressing
the MENU button and scrolling to Clock Settings.
G
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
H
Sound:
Press this button to access settings for Treble, Middle, Bass, Fade, or
Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit.
I
Seek:
Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station or through the current disc track.
J
ON/OFF and VOL:
Press this button to switch the system off and on. Turn to
adjust the volume.
K
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 311).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
SIRIUS:
Press this button to listen to SIRIUS satellite radio.
O
RADIO:
Press this button to listen to the radio or change radio frequency bands.
P
DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets. HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
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4. Adjust the volume as desired.
5. Switch the portable music player on
and adjust the volume to half its
maximum level.
6. Press the AUX button on the audio
unit. You should hear music from the
portable music player even if it is low.
7. Adjust the volume on the portable music player as desired. Do this by
switching back and forth between the
AUX and FM or CD controls.
USB PORT WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. For safety reasons, do not connect
or adjust the settings on your device
while your vehicle is moving.
Store all devices in a secure location
when your vehicle is moving, for
example the glove compartment.
Hard objects may become projectiles in a
crash or sudden stop, which may increase
the risk of serious injury. The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See
(page 311).
The extension cable must be long enough
to allow the device to be safely stored
while your vehicle is moving.
MEDIA HUB
(If Equipped)
The media hub is located in the center
console and has the following features: 309
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information). *
• Use applications, such as Stitcher, via
SYNC AppLink. **
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone. •
Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and require activation.
** Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 64).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access mobile applications.
mobile (apps | applica-
tions)
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Run a vehicle health report.
Vehicle Health (Report)
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If you want the system to carry out the following
Voice command
Adjust the level of voice interaction and feedback.
Voice Settings | Voice
Preferences
Hear a list of voice commands available in the current mode.
Help
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note: SYNC Services and Vehicle health report are only available in the United States of
America.
System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings). You can
customize the voice recognition system to
provide more or less instruction and
feedback. The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 64).
When prompted say the following: If you want the system to carry out the following
Voice command
Voice Settings | Voice Preferences
Followed by either of the following: Provide more detailed interaction and guidance.
Interaction Mode
Standard
Provide less audible interaction and more tone prompts.
Interaction Mode
Advanced
The system defaults to the standard interaction mode.
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