You can then scroll to:
Action and Description
Message
Press the OK button.
Sys Settings
Press the
OK button.
Bluetooth device
You can then select one of the following:
Have SYNC guide you by asking questions, helpful hints or
ask you for a specific action.
Confirmation Prompts
1.Press the OK button and scroll to toggle between on and
off.
2. Make a selection and press the
OK button. SYNC takes
you back to the Advanced menu.
Choose from the available languages. The displays and
prompts are in the selected language.
Language
1. Press the
OK button and scroll through the available
languages.
2. Press the OK button when the desired language appears
in the display.
3. If you change the language setting, the display indicates that the system is updating. When complete, SYNC takes
you back to the Advanced menu.
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.
Factory Defaults
1. Press the
OK button.
2. Press the
OK button. When restore defaults appears in
the display, press the OK button again to confirm.
Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.
Master reset
Download available software applications through the USB
port.
Install Applications
Exit the current menu.
Return
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USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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Transit (TTH) Canada/United States of America, enUSA, First Printing SYNC™
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
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Transit (TTH) Canada/United States of America, enUSA, First Printing SYNC™
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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Tires
See: Wheels and Tires...................................... 241
Towing a Trailer.............................................166
Load Placement................................................. 166
Towing the Vehicle on Four Wheels...........................................................176
Emergency Towing............................................. 176
Recreational Vehicle Towing ......................... 176
Towing
..............................................................166
Traction Control............................................143 Principle of Operation....................................... 143
Trailer Sway Control
.....................................167
Transmission Code Designation............280
Transmission..................................................136
Transmission See: Transmission.............................................. 136
Transporting the Vehicle............................175
Trip Computer
.................................................86
All Values................................................................ 86
Average Fuel Consumption............................. 86
Digital Speedometer.......................................... 86
Distance to Empty............................................... 86
Outside Air Temperature.................................. 86
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
Trip Timer................................................................ 86
U
Under Hood Overview - 3.2L Power Stroke Diesel.................................................211
Under Hood Overview - 3.5L..................209
Under Hood Overview - 3.7L....................210
USB Port.........................................................309
Using Cruise Control.....................................151 Switching Cruise Control Off.......................... 152
Switching Cruise Control On........................... 151
Using MyKey With Remote Start Systems..........................................................54
Using Snow Chains.....................................259
Using Stability Control................................145 Using SYNC™ With Your Media
Player............................................................339
Accessing Your Play Menu............................. 344
Connecting Your Digital Media Player to the USB Port.......................................................... 339
Media Menu Features....................................... 342
Media Voice Commands.................................. 341
System Settings................................................. 346
What's Playing?................................................ 340
Using SYNC™ With Your Phone.............316 Accessing Features Through the Phone
Menu.................................................................. 320
Accessing Your Phone Settings.................... 325
Making a Call........................................................ 319
Pairing a Cell Phone for the First Time.................................................................... 316
Pairing Subsequent Cell Phones................... 317
Phone Options during an Active Call..........319
Phone Voice Commands................................. 317
Receiving Calls..................................................... 319
System Settings................................................. 326
Text Messaging................................................... 323
Using Traction Control
................................143
Switching the System Off............................... 143
System Indicator Lights and Messages.......................................................... 143
Using a Switch..................................................... 143
Using the Information Display Controls............................................................. 143
Using Voice Recognition............................313 Initiating a Voice Session................................. 313
System Interaction and Feedback...............314
Using Winter Tires.......................................259
Utilizing the Mediation/Arbitration Program (Canada Only).........................189
V
Vehicle Care
...................................................234
Vehicle Certification Label.......................280
Vehicle Identification Number................279
407
Transit (TTH) Canada/United States of America, enUSA, First Printing Index