Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
The hazard warning flashers will
operate when the ignition is in any position
or if the key is not in the ignition. If used
when the engine is not running, the battery
will lose charge. As a result, there may be
insufficient power to restart your engine. In some models, the hazard
flasher control is located on the
instrument panel.
In other models, this feature is located on
the steering column, just behind the
steering wheel. Use your hazard warning flashers when
your vehicle is creating a safety hazard for
other motorists.
•
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to turn
them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. 152
F650750 (TBC), enUSA, First Printing Roadside EmergenciesE142663 E161463
Note:
When you try to restart your vehicle
after a fuel shutoff, your vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, then your vehicle will
allow you to restart.
In the event of a moderate to severe
collision, your vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shutoff.
After an accident, if the engine cranks but
does not start, this switch may have been
activated. This switch is located on the passenger
’s
side of the instrument panel. Open the
front passenger door and remove the small
access panel. The switch has a red button on top of it. To reset the switch:
1. Turn the ignition off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition on.
5. Wait a few seconds and return the key
to off.
6. Make another check for leaks.
Running Out Of DEF (Diesel
Exhaust Fluid)
If your vehicle runs out of DEF, it will enter
into a speed limited mode and can also
enter into an idle-only mode. Normal
vehicle operation will not resume until DEF
is refilled. See Selective Catalytic
Reduction System (page 95).
Contact roadside assistance for help in
finding a retailer that sells DEF. See
Customer Assistance
(page 156).
JUMP STARTING THE VEHICLE WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
153
F650750 (TBC), enUSA, First Printing Roadside EmergenciesE163366 E163367
WARNINGS
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Use only adequately sized cables
with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note:
Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNINGS
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables. WARNINGS
Do not attach the end of the positive
cable to the studs or L-shaped eyelet
located above the positive (+)
terminal of your vehicle ’s battery. High
current may flow through and cause
damage to the fuses. Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery. Note:
In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
154
F650750 (TBC), enUSA, First Printing Roadside Emergencies4
2
1
3
E142664
2. Connect the other end of the positive
(+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available. Note:
There is an optional jump start
terminal underneath the passenger side
entry steps.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables. Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
155
F650750 (TBC), enUSA, First Printing Roadside EmergenciesE213266 4
1
3
2
E142665
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S. Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
159
F650750 (TBC), enUSA, First Printing Customer Assistance
Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module.
Relay
38
Not used.
—
39
Heated mirrors.
15A**
40
Not used
—
41
Trailer tow and body builder stoplamps.
20A**
42
Not used.
—
43
Ancillary translator module.
20A**
44
Run/start relay coil.
10A**
45
Transmission control module keep-alive
power (diesel engine).
10A**
46
A/C clutch.
10A**
47
Run/start.
Relay
48
Air dryer.
20A**
49
Blower motor relay coil.
10A**
50
Not used.
—
51
Powertrain control module run/start
(diesel engine).
10A**
52
Transmission control module run/start
(diesel engine).
Not used.
—
53
Anti-lock brake system run/start.
10A**
54
Seat compressor relay coil.
10A**
55
Chassis solenoids relay coil.
Heated mirror relay coil.
Passenger compartment fuse panel run/
start feed
20A**
56
Fuel pump.
Relay
57
Wiper relay.
5A**
58
Chassis solenoid relay.
5A**
59
Air ride seat compressor relay.
164
F650750 (TBC), enUSA, First Printing Fuses
Protected components
Fuse amp rating
Fuse or relay number
Not used.
—
60
Not used.
—
61
Not used.
—
62
Chassis solenoids.
10A**
63
Not used.
—
64
Cargo box lamp.
10A**
65
Fuel pump.
30A**
66
Not used.
—
67
Fuel pump relay coil.
10A**
68
Not used.
—
69
Trailer tow or body builder backup lamps.
10A**
70
Not used.
—
71
Powertrain control module relay coil.
10A**
72
Keep-alive power.
Hydromax monitor.
5A**
73
Chassis solenoids.
Relay
74
Not used.
—
75
Not used.
—
76
Brake switch isolation (hydraulic brakes).
Relay
77
Not used.
—
78
Not used.
—
79
Not used.
—
80
Not used.
—
81
Auxiliary power point #2.
20A*
82
Auxiliary power point #1.
20A*
83
Driver air ride seat compressor.
20A*
84
Hydromax pump.
60A*
85
165
F650750 (TBC), enUSA, First Printing Fuses
Protected components
Fuse amp rating
Fuse or relay number
Remote keyless entry.
Not used.
—
25
Steering wheel control module.
5A
26
Not used.
—
27
Ignition switch.
15A
28
GPS module.
20A
29
Radio.
SYNC.
Parking lamps.
15A
30
Trailer tow parking lamps relay coil.
Customer access trailer brake on/off
switch.
5A
31
Delayed accessory power.
15A
32
Driver and passenger door lock switch
illumination.
110v power inverter module.
Telescoping mirror switch.
Not used.
—
33
Ancillary translator module run/start.
10A
34
Tow/Haul run/start.
5A
35
Fuel tank select switch.
10A
36
Auxiliary heater.
10A
37
Delayed accessory power.
10A
38
AM/FM base radio.
Left and right headlamp high beam.
15A
39
Rear parking lamps.
10A
40
Clearance lamps.
Not used.
—
41
Ford telematics run/start.
5A
42
Power Distribution Box run/accessory
fuses.
10A
43
Wiper relay coil.
169
F650750 (TBC), enUSA, First Printing Fuses