SpecificationName
WSL-M2C192-ARear axle fluid (F-450/550)(DanaS110/S130)(Canada):Motorcraft SAE 75W-140 Synthetic Rear Axle LubricantCXY-75W140-1L
WSS-M2C938-AAutomatic transmission fluid (U.S. and Mexico):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidXT-10-QLVC
ESP-M2C166-HTransfer case fluid:Motorcraft Transfer Case FluidXL-12
WSS-M2C938-APower steering fluid:MERCON LVMotorcraft MERCON LVXT-10-QLVC
WSS-M2C192-ASpindle bearing:High Temperature 4x4 Front Axle and Wheel BearingGreaseXG-11
WSB-M8B16-A2Windshield washer fluid (U.S. and Mexico):Motorcraft Premium Windshield Wash Concentrate withBitterantZC-32-B2
WSB-M8B16-A2Windshield washer fluid (Canada):Motorcraft Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSH-M17B19-AA/C refrigerant (U.S.):Motorcraft R-134a RefrigerantYN-19
WSH-M17B19-AA/C refrigerant (Canada):Motorcraft R-134a RefrigerantCYN-16-R
WSH-M17B19-AA/C refrigerant (Mexico):Motorcraft R-134a RefrigerantMYN-19
WSH-M1C231-BA/C refrigerant compressor oil:Motorcraft PAG Refrigerant Compressor OilYN-12-D
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Capacities and Specifications
System data cannot be accessed withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice button, waituntil after the tone sounds andListening appears before saying acommand. Any command spokenbefore this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice button.
Initiating a Voice Session
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 67).
When prompted you can say any of the following:
If you want the system to carry out the followingVoice command
Stream audio from your phone.Bluetooth Audio
Cancel the requested action.Cancel
Access the device connected to the auxiliary input jack.Line In | Aux | Audio In
Access mobile applications.mobile (apps | applica-tions)
Make calls.Phone
Access the device connected to your USB port.USB [1]
Run a vehicle health report.Vehicle Health (Report)
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If you want the system to carry out the followingVoice command
Adjust the level of voice interaction and feedback.Voice Settings | VoicePreferences
Hear a list of voice commands available in the current mode.Help
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where (cancel | stop | exit) appears you say; cancel orstop or exit.
You must say any of the voice commands that appear outside of open and close brackets.For example, where mobile (apps | applications) appears, you must say mobile followedby either apps or applications.
You do not need to say words that appear within square brackets. For example, for where(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:SYNC Services and Vehicle health report are only available in the United States ofAmerica.
System Interaction and Feedback
The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings). You cancustomize the voice recognition system toprovide more or less instruction andfeedback.
The default setting is to a higher level ofinteraction in order to help you learn to usethe system. You can change these settingsat any time.
Adjusting the Interaction Level
Initiate a voice session bypressing the voice button on thesteering wheel controls. SeeVoice Control (page 67).
When prompted say the following:
If you want the system to carry out the followingVoice command
Voice Settings | Voice Preferences
Followed by either of the following:
Provide more detailed interaction and guidance.Interaction ModeStandard
Provide less audible interaction and more tone prompts.Interaction ModeAdvanced
The system defaults to the standard interaction mode.
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In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
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Action and DescriptionVoice command
The live operator can assist you by searching for businessesby name or by category, residential addresses by streetaddress or by name or specific street intersections.The system may prompt you to speak with an operator whenit has difficulty matching your voice request. Operator Assistis a feature of your SYNC Services subscription. For moreinformation on Operator Assist, visit www.SYNCMyRide.com/support.
If you miss a turn, SYNC automatically asks if you want theroute updated. Say yes when prompted and the system sendsa new route to your vehicle.
Yes *
* During an active route.
Disconnecting from SYNC Services
To disconnect from SYNC services, say:
Action and DescriptionVoice command
From the SYNC Services main menu, or press and hold thephone button on the steering wheel.Goodbye
SYNC Services quick tips
SYNC Services quick tips
You can personalize your Services feature to provide quickeraccess to your most used or favorite information. You cansave address points, for example work or home. You can alsosave favorite information like sports teams or a newscategory. You can learn more about personalization by loggingonto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time while connected to SYNCServices to interrupt a voice prompt or an audio clip and sayyour voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabledcellular phone number, not your VIN (Vehicle IdentificationNumber). You can pair and connect your phone to any vehicleequipped with SYNC Services and continue enjoying yourpersonalized services.
Portable
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SYNC Services quick tips
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
SYNC™ APPLINK™
SYNC Mobile Apps
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port in order to start theapplication.
Note:The AppLink feature is not availableif your vehicle is equipped with the MyFordTouch system.
Note:Depending on your display type, youcan access AppLink from the media menu,the phone menu, or by using voicecommands. Once an app is running throughAppLink, you can control main features ofthe app through voice commands andsteering wheel controls.
To Access Using the Phone Menu
Press the phone button to access theSYNC phone menu on-screen. You canthen scroll to:
Menu item
Press OK to access a listof available applications.Mobile Apps
Menu item
Scroll through the list ofavailable applications andpress OK to select aparticular app. Once anapp is running throughSYNC, you can access anapp’s menu by pressing theMENU button to firstaccess the SYNC menu.
Scroll until the app name followed by"Menu", is displayed (such as, sticherMenu), then press OK. From here, you canaccess an application's features, such asThumbs up and Thumbs down.
For more information, please visit:
Website
www.SYNCMyRide.com
To Access Using the Media Menu
Press the AUX button on the centerconsole.
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Action and DescriptionMessage
Midrange
Set Balance and Fade
DSP
EQ Mode
Speed Compensated Volume
Using the Steering Wheel Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionControl
Adjust the volume of playing media.VOL
Press to start a voice session. Press again to interrupt a voiceprompt and begin speaking. Press and hold to end an activevoice session.
Voice
Use as you normally would in media and phone modes.Seek and Call Accept
Use as you normally would in media and phone modes.Seek and Call Reject
Using the Touchscreen
•Make sure your hands are clean anddry.
•Press firmly on the center of a controlgraphic or menu item.
•Keep metal objects or other conductivematerial away from the surface of thetouchscreen.
Cleaning the Touchscreen Display
Use a dry, clean, soft cloth. If dirt orfingerprints are still visible, apply a smallamount of alcohol to the cloth. Do not pouror spray alcohol onto the display. Do notuse detergent or any type of solvent toclean the display.
Support
The SYNC support team is available:
•Monday-Saturday, 8:30am-8:00pmEST.
•United States: 1-888-270-1055
•Canada: 1-800-565-3673
Note:Times are subject to change due toholidays.
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MyFord Touch™ (If Equipped)
When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicecommand session (such as Listening,Success, Failed, Paused or Try Again).
How to Use Voice Commands
The following are some of thevoice commands that you cansay at any time during a voicecommand session.
Press the voice button and whenprompted say:
Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken voice commands.
•After pressing the voice command icon,wait until after the tone sounds and amessage appears before saying a voicecommand. Any voice command spokenprior to this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice command icon.
Accessing a List of Available VoiceCommands
To access a list of available voicecommands you can do either of thefollowing.
Using the touchscreen, press:
Menu Item
Settings
Help
Voice Command List
Using the steering wheel control, pressthe voice button and when promptedsay one of the following:
Voice Commands
List of Commands
Radio List of Commands
Phone List of Commands
Voice Instructions List of Commands
Voice Command Settings
These allow you to customize the level ofsystem interaction, help and feedback. Thesystem defaults to standard interactionthat uses candidate lists and confirmationprompts as these provide the highest levelof guidance and feedback.
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