SYNC™
General Information...................................329
Using Voice Recognition............................331
Using SYNC™ With Your Phone............334
SYNC™ Applications and Services......346
SYNC™ AppLink™.....................................354
Using SYNC™ With Your MediaPlayer...........................................................355
SYNC™ Troubleshooting.........................365
MyFord Touch™
General Information...................................374
Settings...........................................................382
Entertainment..............................................395
Phone.................................................................411
Information.....................................................418
Climate............................................................428
Navigation.......................................................431
MyFord Touch™ Troubleshooting........440
Accessories
Accessories....................................................447
Auxiliary Switches.......................................448
Extended Service Plan(ESP)
Extended Service Plan (ESP)..................451
Scheduled Maintenance
General Maintenance Information.......453
Normal Scheduled Maintenance..........456
Special Operating Conditions ScheduledMaintenance..............................................457
Scheduled Maintenance Record...........462
Appendices
End User License Agreement..................472
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Table of Contents
6. Release the parking brake. With yourfoot on the brake pedal and with theA/C on, put the vehicle in D and allowthe engine to idle for at least oneminute.
•If you do not allow the engine torelearn its idle trim, the idle qualityof your vehicle may be adverselyaffected until the idle trim iseventually relearned.
7. Drive the vehicle to complete therelearning process
•The vehicle may need to be driven10 mi (16 km) or more to relearn theidle and fuel trim strategy alongwith the ethanol content for flexiblefuel vehicles.
•For flexible fuel vehicles, if you areoperating on E85, you mayexperience poor starts or aninability to start the engine anddriveability problems until the fueltrim and ethanol content have beenrelearned.
If the battery has been disconnected or anew battery has been installed, the clockand radio settings must be reset once thebattery is reconnected.
Always dispose of automotivebatteries in a responsible manner.Follow your local authorized standardsfor disposal. Call your local authorizedrecycling center to find out more aboutrecycling automotive batteries.
Battery Management System (IfEquipped)
The battery management system (BMS)monitors battery conditions and takesactions to extend battery life. If excessivebattery drain is detected, the system maytemporarily disable certain electricalfeatures to protect the battery. Thoseelectrical accessories affected include therear defrost, heated/cooled seats, climate
control fan, heated steering wheel, audioand navigation system. A message may beshown in the information displays to alertthe driver that battery protection actionsare active. These messages are only fornotification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
Electrical accessory installation
To ensure proper operation of the BMS,any electrical devices that are added tothe vehicle should not have their groundconnection made directly at the negativebattery post. A connection at the negativebattery post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:Electrical or electronic accessoriesadded to the vehicle by the dealer or theowner may adversely affect batteryperformance and durability, and may alsoaffect the performance of other electricalsystems in the vehicle.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterywhich matches the electrical requirementsof the vehicle. After battery replacement,or in some cases after charging the batterywith the external charger, the BMS requireseight hours of vehicle sleep time (key offwith doors closed) to relearn the newbattery state of charge. Prior to relearningthe state of charge, the BMS may disableelectrical features (to protect the battery)earlier than normal.
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Maintenance
•MP3 folder mode represents a folderstructure consisting of one level offolders. The CD player numbers all MP3tracks on the disc (noted by the .mp3file extension) and all folderscontaining MP3 files, from F001(folder) T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 discs, it isimportant to understand how the systemreads the structures you create. Whilevarious files may be present, (files withextensions other than mp3), only files withthe .mp3 extension are played; other filesare ignored by the system. This enablesyou to use the same MP3 disc for a varietyof tasks on your work computer, homecomputer and your in-vehicle system.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all .mp3 files play, regardlessof being in a specific folder). In foldermode, the system only plays the .mp3 filesin the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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Audio SystemE163157
Action and DescriptionMessage
Press the OK button for SYNC to run a health report of yourvehicle's diagnostic systems and send the results to Fordwhere it combines with scheduled maintenance information,open recalls, other field service actions and vehicle inspectionitems that still need servicing by an authorized dealer.
Run Report
Exit the current menu.Return
*You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
SYNC Services: Traffic, Directions& Information (TDI) (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 334).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
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SYNC™ (If Equipped)
GENERAL INFORMATIONWARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
MessageItem
PhoneA
NavigationB
ClimateC
SettingsD
MessageItem
HomeE
InformationF
EntertainmentG
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MyFord Touch™ (If Equipped)AB
GCDFE
E161891
This system uses a four-corner strategy toprovide quick access to several vehiclefeatures and settings. The touchscreenprovides easy interaction with your cellphone, entertainment, information andsystem settings. The corners display activemodes within the menus, for example; yourcell phone's status.
Note:Some features are not available whileyour vehicle is moving.
Note:You can access the entertainmentfeatures for 30 minutes after you switch theignition off, and no doors are opened.
PHONE
Press to select any of the following:
Message
Phone
Quick Dial
Phonebook
History
Messaging
Settings
NAVIGATION
Press to select any of the following:
Message
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
Message
City Center
Map
Edit Route
Cancel Route
CLIMATE
Press the corresponding icons to controlthe following options:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
SETTINGS
Press to select any of the following:
Message
Clock
Display
Sound
Vehicle
Settings
Help
HOME
Press to access the homescreen.
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MyFord Touch™ (If Equipped)E142607 E142613
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have your vehicle checked byan authorized dealer.
•Do not operate media devices if thepower cables are broken or damaged.
•Make sure the power cables do notinterfere with the safe operation of yourvehicle's controls or affect your safedriving abilities.
•Some SYNC functions arespeed-dependent. Their use is limitedto when your vehicle is traveling atspeeds below 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system are restrictedfrom use unless your vehicle is stationary.
•Screens crowded with information, forexample:
•Point of Interest reviews and ratings
•SIRIUS Travel Link sports scores
•Movie times
•Ski conditions.
•Any action that requires keyboard use,for example: entering a navigationdestination or editing information.
•All lists are limited, for example: phonecontacts.
See the following chart for more specificexamples.
Speed-restricted Features
Pairing a cell phoneCell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet ModeSystem Functionality
Editing settings while the rear view camera or active parkassist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
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MyFord Touch™ (If Equipped)
Speed-restricted Features
Adding or editing wallpaperPhotos and Graphics
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book or Avoid Area entries
Privacy Information
When you connect a cell phone to SYNC,the system creates a profile within yourvehicle that links to that cell phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile maycontain data about your cell phone book,text messages (read and unread), and callhistory, including history of calls when yourcell phone was not connected to thesystem. In addition, if you connect a mediadevice, the system creates and retains anindex of supported media content. Thesystem also records a short developmentlog of approximately 10 minutes of allrecent system activity. The log profile andother system data may be used to improvethe system and help diagnose anyproblems that may occur.
The cellular profile, media device index,and development log remain in yourvehicle unless you delete them, and aregenerally accessible only in your vehiclewhen your cell phone or media player isconnected. If you no longer plan to use thesystem or your vehicle, we recommend youcarry out a Master Reset to erase all storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's SYNC module. Ford MotorCompany and Ford of Canada do notaccess the system data for any purposeother than as described without consent,a court order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911Assist®, Vehicle Health Report, and Traffic,Directions and Information.
Using Voice Commands
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
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MyFord Touch™ (If Equipped)