2016 FORD F450 SUPER DUTY USB

AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to findAppLink-capable apps onyour device. iPhone usersmust also connect toSYNC's USB port with anApple USB cable.
Ensure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Ensure the app is running onyour phone. Some apps
AppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.
require you to register orlogin on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit' or 'Quit'
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting 'Apps.' thenfinding the particular appand choosing 'Force stop.'Don't forget to restart theapp afterwards, then select"Find New Apps" on SYNC.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC's MobileApps Menu. If not, "ForceClose" the application andrestart it.
The USB connection toSYNC may need to be reset.My iPhone phone isconnected, my app isrunning, I restarted the appbut I still cannot find it onSYNC.
Try increasing the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The bluetooth volume onthe phone may be low.I have an Android phone. Ifound and started my mediaapp on SYNC, but there is nosound or the sound is verylow.
Force close or uninstall theapps you do not want SYNCto find. If the app has a "FordSYNC" setting, disable thatsetting in the app's settingsmenu on the phone.
Some Android devices havea limited number ofbluetooth ports apps canuse to connect. If you havemore AppLink apps on yourphone than the number ofavailble Bluetooth ports, youwill not see all of your appslisted in SYNC's mobile appsmenu.
I can only see some of theAppLink apps running on myphone listed in SYNC'sMobile Apps Menu.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
SYNC™ (If Equipped)

Note:Depending on your vehicle’s optionpackage and software, the screens may varyin appearance from the descriptions in thissection. The features may also be limiteddepending on the market. Check with anauthorized dealer for availability.
INFORMATION
Press to select any of the following:
Message
Services
Travel Link
Alerts
Message
Calendar
Apps
Where Am I?
ENTERTAINMENT
Press to select any of the following:
Message
AM
FM
SIRIUS
CD
USB
BT Stereo
SD Card
Using the Audio Controls
Depending on your vehicle, it may also have the following controls:
Action and DescriptionMessage
Switch the media features on or off.Power
Adjust the volume of playing media.Volume
Use as you normally would in media modes.Tune
Eject a CD from the entertainment system.Eject
Press this button to switch the display screen off. Press again,or touch the screen to switch the display screen on.Display
Touch the control repeatedly to switch between mediamodes.Source
Adjust the settings for:Sound
Bass
Treble
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)E142608

When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicecommand session (such as Listening,Success, Failed, Paused or Try Again).
How to Use Voice Commands
The following are some of thevoice commands that you cansay at any time during a voicecommand session.
Press the voice button and whenprompted say:
Voice command
Main Menu
What Can I Say
Previous Page
Go Back
Help
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken voice commands.
•After pressing the voice command icon,wait until after the tone sounds and amessage appears before saying a voicecommand. Any voice command spokenprior to this does not register with thesystem.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice command icon.
Accessing a List of Available VoiceCommands
To access a list of available voicecommands you can do either of thefollowing.
Using the touchscreen, press:
Menu Item
Settings
Help
Voice Command List
Using the steering wheel control, pressthe voice button and when promptedsay one of the following:
Voice Commands
List of Commands
Radio List of Commands
Phone List of Commands
Voice Instructions List of Commands
Voice Command Settings
These allow you to customize the level ofsystem interaction, help and feedback. Thesystem defaults to standard interactionthat uses candidate lists and confirmationprompts as these provide the highest levelof guidance and feedback.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)E142599

To make adjustments using the voicebutton, press the button and whenprompted, say:
Voice command
Display Settings
Uploading Photos for Your HomeScreen Wallpaper
Note:You cannot load photos directly fromyour camera. You must access the photoseither from your USB mass storage deviceor from an SD card.
Note:Photographs with extremely largedimensions (such as 2048 x 1536) may notbe compatible and appear as a blank(black) image on the display.
The system allows you to upload and viewup to 32 photos.
To upload your photos, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Display
Follow the system prompts to upload your photographs.Edit Wallpaper
Only the photograph(s), which meets thefollowing conditions display:
•Compatible file formats are as follows:JPG, GIF, PNG, BMP.
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 384.
Sound
To make adjustments using thetouchscreen, select:
Message
Settings
Sound
Then select from the following:
Bass
Midrange
Treble
Message
Set Balance and Fade
Occupancy Mode
Speed Compensated Volume
DSP
Note: Your vehicle may not have all ofthese sound settings.
Vehicle
To make adjustments using thetouchscreen, select:
Message
Settings
Vehicle
Then select from the following:
Ambient Lighting
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)E142599

Action and DescriptionMessage
Select the type of notification for text messages - alert tone,beep, text to speech, or have it be silent.Text Message Notifica-tion
If compatible with your phone, you can adjust your internetdata connection. Select to make your connection profile withthe personal area network or to turn off your connection. Youcan also choose to adjust your settings or have the systemalways connect, never connect when roaming, or query onconnect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,re-download your phonebook, add contacts from your phoneas well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.Roaming Warning
Wireless and Internet
Your system has a Wi-Fi feature thatcreates a wireless network within yourvehicle, thereby allowing other devices(such as personal computers or phones)in your vehicle to speak to each other,share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can alsoaccess the internet if you have a USBmobile broadband connection inside yourvehicle, your phone supports personal areanetworking or if you park outside a wirelesshotspot.
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
Press the settings icon.Settings
Wireless & Internet
Then select from the following:
Wi-Fi Network (Client) ModeWi-Fi Settings
Turns the Wi-Fi feature on and off in your vehicle. Make sureyou switch it on for connectivity purposes.
Choose a Wireless Network
Allows you to use a previously stored wireless network. Youcan categorize by alphabetical listing, priority and signalstrength. You can also choose to search for a network,connect to a network, disconnect from a network, receivemore information, prioritize a network or delete a network.
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)

Action and DescriptionMenu Item
Gateway (Access Point) Mode
Makes SYNC an access point for a phone or a computer whenturned on. This forms the local area network within yourvehicle for things, such as game playing, file transfer andinternet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC asthe internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB mobilebroadband connection to access the internet. (You mustswitch on your mobile broadband device on your personalcomputer before connecting it to the system.) This screenallows you to set up what is your typical area for your USBmobile broadband connection. (USB mobile broadbandsettings may not display if the device is already on.) You canselect the following:
USB Mobile Broadband
Country
Carrier
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving youyour typical Bluetooth options to connect, disconnect, set asfavorite, delete and add device. Bluetooth is a registeredtrademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them asneeded. You can select to change order and have the systemeither always attempt to connect using a USB, mobilebroadband, or using Wi-Fi.
Prioritize ConnectionMethods
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)

ENTERTAINMENT
Message and DescriptionMessage
AMA
FMB
SIRIUSC
CDD
USBE
Touch this button to scroll down for more options, for exampleSD Card and USBF
These buttons change with the media mode you are in.G
Radio memory presets.H
Note:Some features may not be available in your area. Contact an authorized dealer formore information.
You can access these options using thetouchscreen or voice commands.AM/FM Radio
The following controls areavailable for AM/FM radio
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Super Duty (TFA) Canada/United States of America, enUSA, First Printing
MyFord Touch™ (If Equipped)A
B
C
D
E
F
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