You must have two previouslyprogrammed coded keys and the newunprogrammed key readily accessible. Seeyour authorized dealer to have the sparekey programmed if two previouslyprogrammed coded keys are not available.
Read and understand the entire procedurebefore you begin.
1.Insert the first previously programmedcoded key into the ignition.
2.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
3.Switch the ignition off and remove thefirst coded key from the ignition.
4. After three seconds but within 10seconds of switching the ignition off,insert the second previously coded keyinto the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmed codedkey from the ignition.
7. After three seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed coded key, insert the newunprogrammed key into the ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six seconds.
9.Remove the newly programmed codedkey from the ignition.
If the key has been successfullyprogrammed it will start your vehicle andoperate the remote entry system (if thenew key is an integrated keyheadtransmitter).
If programming was not successful, wait10 seconds and repeat Steps 1 through 8.If you are still unsuccessful, take yourvehicle to your authorized dealer.
Programming a Spare IntelligentAccess Key
See your authorized dealer to haveadditional keys programmed to yourvehicle.
ANTI-THEFT ALARM (If Equipped)
The system warns you of an unauthorizedentry to your vehicle. It triggers if any door,the luggage compartment or the hoodopens without using the key or remotecontrol.
The direction indicators flash and the hornsounds if unauthorized entry is attemptedwhile the alarm is armed.
Take all remote controls to an authorizeddealer if there is any potential alarmproblem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there isnot a key in the ignition. Electronically lockthe vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the followingactions:
•Unlock the doors or luggagecompartment with the remote controlor keyless entry keypad.
•Switch the ignition on or start thevehicle.
•Use a key in the driver’s door to unlockthe vehicle, then switch the ignition onwithin 12 seconds.
Note:Pressing the panic button on theremote control will stop the horn and signalindicators, but will not disarm the system.
66
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Security
2. Close the window a third time to thepoint of resistance. The bounce-backfeature is now disabled and you canclose the window manually. Thewindow will go past the point ofresistance and you can close it fully.
See an authorized dealer as soon aspossible if the window does not close afterthe third attempt.
Resetting the Bounce-Back Feature
WARNING
The bounce-back feature remainsturned off until you reset thememory.
If you have disconnected the battery, youmust reset the bounce-back memoryseparately for each window.
1. Lift and hold the switch until thewindow is fully closed.
2. Release the switch.
3. Lift the switch again for one moresecond.
4. Press and hold the switch until thewindow is fully open.
5. Release the switch.
6. Lift and hold the switch until thewindow is fully closed.
7.Open the window and then try to closeit automatically.
8. Reset and repeat the procedure if thewindow does not close automatically.
Accessory Delay (If Equipped)
You can use the window switches forseveral minutes after you switch theignition off or until you open either frontdoor.
GLOBAL OPENING
You can use the remote control to operatethe windows with the ignition off.
Note:To operate this feature, accessorydelay must not be active.
Opening the Windows
You can use the global opening feature toopen the windows only for a short timeafter you unlock your vehicle by using theremote control.
To use the global opening feature:
1. Press and release the remote controlunlock button.
2.Press the remote control unlock buttonagain and hold it for approximatelythree seconds. Release the controlwhen the windows begin to open.
3.Press the lock or unlock button on yourremote control to stop the windowopening function.
Note:Contact an authorized Ford dealer todeactivate this feature.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when yourvehicle is moving.
81
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Windows and Mirrors
WARNING LAMPS AND
INDICATORS
The following warning lamps andindicators will alert you to a vehiclecondition that may become serious. Somelamps will light when you start your vehicleto make sure they work. If any lampsremain on after starting your vehicle, referto the respective system warning lamp forfurther information.
Note:Some warning indicators appear inthe information display and function thesame as a warning lamp but do not displaywhen you start your vehicle.
Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It will take you longer to stopyour vehicle. Have your vehicle checked byyour authorized dealer immediately. Drivingextended distances with the parking brakeengaged can cause brake failure and therisk of personal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 232).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See Hybrid VehicleOperation (page 135).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
89
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Instrument Cluster E144522 E71340 E194390
HomeLink Wireless ControlSystem
WARNINGS
Make sure that the garage door andsecurity device are free fromobstruction when you areprogramming. Do not program the systemwith the vehicle in the garage.
Do not use the system with anygarage door opener that does nothave the safety stop and reversefeature as required by U.S. Federal SafetyStandards (this includes any garage dooropener manufactured before April 1, 1982).A garage door opener which cannot detectan object, signaling the door to stop andreverse, does not meet current federalsafety standards. Using a garage dooropener without these features increasesthe risk of serious injury or death.
Note:Make sure you keep the originalremote control transmitter for use in othervehicles as well as for future systemprogramming.
Note:We recommend that upon the saleor lease termination of your vehicle, youerase the programmed function buttons forsecurity reasons. See Erasing the FunctionButton Codes.
Note:You can program a maximum ofthree devices. To change or replace any ofthe three devices after it has been initiallyprogrammed, you must first erase thecurrent settings. See Erasing the FunctionButton Codes.
The universal garage door opener replacesthe common hand-held garage dooropener with a three-button transmitterthat is integrated into the driver’s sun visor.
The system includes two primary features,a garage door opener and a platform forremote activation of devices within thehome. As well as being programmed forgarage doors, the system transmitter canbe programmed to operate entry gateoperators, security systems, entry doorlocks and home or office lighting.
Additional system information can befound online at www.homelink.com,www.youtube.com/HomeLinkGentex orby calling the toll-free help line on1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-heldtransmitter and your in-vehicle HomeLinkbutton.
Note:The programming steps belowassume you will be programming HomeLinkthat was not previously programmed.
Note:Put a new battery in the hand-heldtransmitter. This will ensure quicker trainingand accurate transmission of theradio-frequency signal.
121
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Universal Garage Door Opener (If Equipped)E142657
Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
132
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine
The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
133
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine
3. Slowly insert the fuel filler nozzle fullyinto the fuel system, and leave thenozzle fully inserted until pumping iscomplete. Hold the handle higherduring insertion for easier access.
4. Once pumping is complete, slowlyremove the fuel filler nozzle. Allowapproximately five to ten seconds afterpumping fuel before removing the fuelfiller nozzle. This allows residual fuelto drain back into the fuel tank and notspill onto the vehicle.
5. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
Note:Do not overfill the fuel tank to thepoint that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may rundown the drain hole which is below the fuelfiller inlet.
System Warnings
If the fuel filler inlet does not close properlyor if you do not fully close the fuel fillerdoor, a service engine warning lampappears in the information display. At thenext opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switchthe ignition off.
3.Fully open the fuel tank filler door untilit engages and remove any visibledebris from the fuel filler inlet.
4.Insert a fuel filler nozzle or the fuel fillerfunnel, provided with your vehicle,several times to dislodge any debrisand allow the inlet to close properly.
5. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
If this action corrects the problem, themessage may not reset immediately. Itmay take several driving cycles for themessage to turn off. A driving cycleconsists of an engine start-up (after fouror more hours with the engine off) followedby city and highway driving. Continuing todrive with the message on may cause theservice engine soon lamp to turn on aswell.
Easy Fuel™ Capless System -Energi Vehicles Only
Your vehicle has an auto-sealing featurethat locks the fuel tank refueling valve andthe fuel filler door. Before you can refuelyour vehicle, you must press the fuel fillerdoor release button on the instrumentpanel. Pressing the button unlocks the fueltank refueling valve and opens the fuelfiller door.
Note: It can take up to fifteen seconds forthe fuel filler door to open.
147
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE156032 E154765
When refueling the vehicle fuel tank, dothe following:
1. When your vehicle has stopped, shiftinto park (P) and switch the ignitionoff.
2.Press the fuel filler door release button.Wait up to fifteen seconds beforeopening the fuel filler door. During thistime, a message appears in theinformation display. When the doorunlocks a message appears in theinformation display indicating that yourvehicle is ready to be refueled. Thevehicle remains ready to refuel forapproximately 20 minutes. If more than20 minutes elapses, you must pressthe fuel filler door release button again.
Note:You may experience the fuel pumpturning off if you do not press the fuel fillerdoor release button again.
3.Fully open the fuel tank filler door untilit engages.
4. Slowly insert the fuel filler nozzle fullyinto the fuel system and leave thenozzle fully inserted until pumping iscomplete. Hold the handle higher whileinserting for easier access.
5. Once pumping is complete, slowlyremove the fuel filler nozzle. Allowapproximately five to ten seconds afterpumping fuel before removing the fuelfiller nozzle. This allows residual fuelto drain back into the fuel tank and notspill onto the vehicle.
6. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
Note:Do not overfill the fuel tank to thepoint that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may rundown the drain hole which is below the fuelfiller inlet.
148
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE145428 E156032 E154765