
Note:Your vehicle’s keys came with asecurity label that provides importantvehicle key cut information. Keep the labelin a safe place for future reference.
Intelligent Access Key (If Equipped)
Type 1
Type 2
Your intelligent access keys operate thepower locks and the remote start system.The key must be in your vehicle to activatethe push-button start system.
Mechanical Key Blade
The intelligent access key also contains aremovable mechanical key blade that youcan use to unlock the driver door.
Type 1
To release the mechanical key blade:
1.Press and hold the push buttons on theedges of the transmitter to release thecover. Carefully remove the cover.
2. Remove the key blade.
45
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE138615 E162192 E138616 E87964
2
1
1

Type 2
Slide the release on the back of thetransmitter to release the key blade, thenpull the blade out.
Note:Your vehicle’s back-up keys camewith a security tag that provides importantvehicle key cut information. Keep the tag ina safe place for future reference.
Replacing the Battery
Note:Refer to local regulations whendisposing of transmitter batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note:Replacing the battery does not deletethe transmitter from the vehicle. Thetransmitter should operate normally.
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of thetransmitter near the key ring to removethe battery cover.
2. Remove the old battery.
3. Insert the new battery. Refer to theinstructions inside the transmitter forthe correct orientation of the battery.Press the battery down to make sureit is fully in the housing.
4. Snap the battery cover back onto thetransmitter.
46
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Keys and Remote ControlsE142431 E138618 E138619 E138620

Potential CausesCondition
•Vehicles with keyless start: The keylessstart transmitter is not placed in the backupposition. See Starting a Gasoline Engine(page 130).
•SecuriLock passive anti-theft system isdisabled or in unlimited mode.
•The key or transmitter used to start yourvehicle does not have admin privileges.
•No MyKeys are created. See Creating aMyKey (page 52).
I cannot program the configurablesettings.
•The key or transmitter used to start yourvehicle does not have admin privileges.
•No MyKeys are created. See Creating aMyKey (page 52).
I cannot clear the MyKeys.
Purchase a new key from an authorized dealer.I lost the only admin key.
Program a spare key. See Passive Anti-TheftSystem (page 65).I lost a key.
MyKey distances do not accumulate.•The MyKey user is not using the MyKey.
•An admin key holder cleared the MyKeysand created new MyKeys.
•The key system has been reset.
•An admin transmitter is present at vehiclestart.
•No MyKeys are created. See Creating aMyKey (page 52).
No MyKey functions with the keylessentry transmitter.
55
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MyKey™

PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehiclefrom starting unless you use a coded keyprogrammed to your vehicle. Using thewrong key may prevent your vehicle fromstarting. A message may appear in theinformation display.
If you are unable to start your vehicle witha correctly coded key, a malfunction hashappened. A message may appear in theinformation display.
Note:The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in vehiclestarting problems and a loss of securityprotection.
Note:Metallic objects, electronic devicesor a second coded key on the same keychain may cause vehicle starting issues ifthey are too close to the key when startingyour vehicle. Prevent these objects fromtouching the coded key while starting theengine. Switch the ignition off, move allobjects on the key chain away from thecoded key and restart your vehicle if aproblem occurs.
Note:Do not leave a duplicate coded keyin your vehicle. Always take your keys andlock all doors when leaving your vehicle.
Automatic Arming
Your vehicle arms immediately after youswitch the ignition off.
Automatic Disarming
Switching the ignition on with a coded keydisarms your vehicle.
Replacement Keys
Note:Your vehicle comes equipped withtwo integrated keyhead transmitters or twointelligent access keys.
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts yourvehicle, as well as a remote control.
The intelligent access key functions as aprogrammed key that operates the driverdoor lock and activates the intelligentaccess with push button start system, aswell as a remote control.
If your programmed transmitters orstandard SecuriLock coded keys(integrated keyhead transmitters only) arelost or stolen and you do not have an extracoded key, you will need to have yourvehicle towed to an authorized dealer. Youneed to erase the key codes from yourvehicle and program new coded keys.
Store an extra programmed key away fromyour vehicle in a safe place to help preventany inconveniences. See your authorizeddealer to purchase additional spare orreplacement keys.
Programming a Spare IntegratedKeyhead Transmitter
Note:You can program a maximum of eightcoded keys to your vehicle. All eight can beintegrated keyhead transmitters.
You can program your own integratedkeyhead transmitter or standardSecuriLock coded keys to your vehicle. Thisprocedure will program both the vehicleimmobilizer keycode and the remote entryportion of the remote control to yourvehicle
Only use integrated keyhead transmittersor standard SecuriLock keys.
65
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Security

You must have two previouslyprogrammed coded keys and the newunprogrammed key readily accessible. Seeyour authorized dealer to have the sparekey programmed if two previouslyprogrammed coded keys are not available.
Read and understand the entire procedurebefore you begin.
1.Insert the first previously programmedcoded key into the ignition.
2.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
3.Switch the ignition off and remove thefirst coded key from the ignition.
4. After three seconds but within 10seconds of switching the ignition off,insert the second previously coded keyinto the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmed codedkey from the ignition.
7. After three seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed coded key, insert the newunprogrammed key into the ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six seconds.
9.Remove the newly programmed codedkey from the ignition.
If the key has been successfullyprogrammed it will start your vehicle andoperate the remote entry system (if thenew key is an integrated keyheadtransmitter).
If programming was not successful, wait10 seconds and repeat Steps 1 through 8.If you are still unsuccessful, take yourvehicle to your authorized dealer.
Programming a Spare IntelligentAccess Key
See your authorized dealer to haveadditional keys programmed to yourvehicle.
ANTI-THEFT ALARM (If Equipped)
The system warns you of an unauthorizedentry to your vehicle. It triggers if any door,the luggage compartment or the hoodopens without using the key or remotecontrol.
The direction indicators flash and the hornsounds if unauthorized entry is attemptedwhile the alarm is armed.
Take all remote controls to an authorizeddealer if there is any potential alarmproblem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there isnot a key in the ignition. Electronically lockthe vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the followingactions:
•Unlock the doors or luggagecompartment with the remote controlor keyless entry keypad.
•Switch the ignition on or start thevehicle.
•Use a key in the driver’s door to unlockthe vehicle, then switch the ignition onwithin 12 seconds.
Note:Pressing the panic button on theremote control will stop the horn and signalindicators, but will not disarm the system.
66
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Security

HomeLink Wireless ControlSystem
WARNINGS
Make sure that the garage door andsecurity device are free fromobstruction when you areprogramming. Do not program the systemwith the vehicle in the garage.
Do not use the system with anygarage door opener that does nothave the safety stop and reversefeature as required by U.S. Federal SafetyStandards (this includes any garage dooropener manufactured before April 1, 1982).A garage door opener which cannot detectan object, signaling the door to stop andreverse, does not meet current federalsafety standards. Using a garage dooropener without these features increasesthe risk of serious injury or death.
Note:Make sure you keep the originalremote control transmitter for use in othervehicles as well as for future systemprogramming.
Note:We recommend that upon the saleor lease termination of your vehicle, youerase the programmed function buttons forsecurity reasons. See Erasing the FunctionButton Codes.
Note:You can program a maximum ofthree devices. To change or replace any ofthe three devices after it has been initiallyprogrammed, you must first erase thecurrent settings. See Erasing the FunctionButton Codes.
The universal garage door opener replacesthe common hand-held garage dooropener with a three-button transmitterthat is integrated into the driver’s sun visor.
The system includes two primary features,a garage door opener and a platform forremote activation of devices within thehome. As well as being programmed forgarage doors, the system transmitter canbe programmed to operate entry gateoperators, security systems, entry doorlocks and home or office lighting.
Additional system information can befound online at www.homelink.com,www.youtube.com/HomeLinkGentex orby calling the toll-free help line on1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-heldtransmitter and your in-vehicle HomeLinkbutton.
Note:The programming steps belowassume you will be programming HomeLinkthat was not previously programmed.
Note:Put a new battery in the hand-heldtransmitter. This will ensure quicker trainingand accurate transmission of theradio-frequency signal.
121
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Universal Garage Door Opener (If Equipped)E142657

AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fullyand make sure the gearshift islatched in park (P). Turn the ignitionto the off position and remove the keywhenever you leave your vehicle.
Do not apply the brake pedal andaccelerator pedal simultaneously.Applying both pedals simultaneouslyfor more than three seconds will limitengine rpm, which may result in difficultymaintaining speed in traffic and could leadto serious injury.
Note:Do not leave your vehicle with thetransmission in neutral (N). Leaving yourvehicle with the transmission in neutral (N)will drain the battery and you may not beable to start your vehicle.
Automatic Transmission
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2.Move the gearshift lever to the desiredgear.
3. Come to a complete stop.
4. Move the gearshift lever and securelylatch it in park (P).
Park (P)
This position locks the transmission andprevents the front wheels from turning.Come to a complete stop before puttingyour vehicle into and out of park (P).
Reverse (R)
With the gearshift lever in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), yourvehicle can be started and is free to roll.Hold the brake pedal down while in thisposition.
Drive (D)
Drive (D) is the normal driving position forthe best fuel economy.
Low (L)
•Provides maximum engine braking.
•The transmission may be shifted intolow (L) at any vehicle speed.
•Is not intended for use under extendedor normal driving conditions and resultsin lower fuel economy.
Grade assist:
Press the transmission control switch onthe side of the gearshift lever to activategrade assist.
161
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
TransmissionE144820

When you think the vehicle is properlyparked, or you hear a solid tone from theparking aid, bring the vehicle to a completestop.
When automatic steering is finished, thetouch screen displays a message indicatingthat the active park assist process is doneand a tone sounds. The driver isresponsible for checking the parking joband making any necessary correctionsbefore putting the transmission in P (Park).
Deactivating the Park AssistFeature
The system can be deactivated manuallyby:
•pressing the active park assist button.
•grabbing the steering wheel duringautomatic steering.
•driving above approximately 22 mph(35 km/h) for 30 seconds during anactive park search.
•driving above 6 mph (10 km/h) duringautomatic steering.
•turning off the traction control system.
Certain vehicle conditions can alsodeactivate the system, such as:
•Traction control has activated on aslippery or loose surface.
•There is an anti-lock brake systemactivation or failure.
•Something touches the steering wheel.
If a problem occurs with the system, awarning message is displayed, followedby a chime. Occasional system messagesmay occur in normal operation. Forrecurring or frequent system faults, contactan authorized dealer to have your vehicleserviced.
Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able todetect a parking space.
174
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Parking AidsE130109