To Connect Using the System Menu
Plug the device into the USB port. See
USB Port (page 296).
Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to:
Action and DescriptionMessage
Press the OK button.SELECT SRC
Press the OK button.SYNC USBDepending on how many digital media files are on yourconnected device, the following message may appear in theradio display.
Indexing…
When indexing is complete, the screen returns to the Play menu. You can thenselect one of the following:
PLAY ALL
ARTISTS
ALBUMS
GENRES
PLAYLISTS
TRACKS
EXPLORE USB
SIMILARMUSIC
Exit the current menu.RETURN
What's Playing?
When a track is playing, you can ask thesystem to tell you what is currently playing.
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Action and DescriptionMessage
Interact with SYNC-capable mobile applications on yoursmartphone.APPLICATIONS
Access available Bluetooth Device menu listings as well asAdvanced menu listings.SYS SETTINGS
Press OK to exit the media menu.EXIT MENU
1The time required to complete this depends on the size of the media the system needsto index. If autoplay is on, you can listen to media processed during indexing. If autoplayis off, you cannot listen to music until the system finishes indexing media. SYNC is capableof indexing thousands of average size media and notifies you if it reaches the maximumindexing file size.2If you have already connected a device to the USB port, you cannot access the line infeature. Some digital media players require both USB and line in ports to stream dataand music separately.3Some digital media players require both USB and line in ports to stream data and musicseparately.4Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Accessing Your Play Menu
This menu allows you to select and playyour media by artist, album, genre, playlist,track, similar music or even to explore whatis on your USB device.
Make sure that your device is plugged intothe USB port and is turned on.
Press the AUX button, then the Menubutton to enter the Media Menu.
You can then scroll to select:
Action and DescriptionMessage
Press the OK button.PLAY MENU
If there are no media files to access, the display indicates there is no media. If there aremedia files, you have the following options:
Press the OK button. The first track title appears in thedisplay.PLAY ALL
Play all indexed media (tracks) from your playing device inflat file mode, one at a time in numerical order.
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Action and DescriptionMessage
1. Press the OK button. When find SYNC appears in thedisplay, press the OK button again.
2. Follow the directions in your phone's manual to put yourphone into discovery mode. A six-digit PIN appears in thedisplay.
3. When prompted on your phone's six-digit display, enterthe PIN.
Connect a previously paired Bluetooth-enabled phone.Connect BT
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK toconnect the device.
Turn the Bluetooth feature on and off.**BT ON/OFF
1.Press the OK button and scroll to toggle between on andoff.
2. Make a selection and press the OK button.
Delete a paired media device.DEL DEVICE
1. Press the OK button and scroll to select the device.
2. Press the OK button to confirm.
Delete all previously paired devices.DELETE ALL
1. Press the OK button.
2. Press the OK button to confirm.
Exit the current menu.RETURN
*This is a speed-dependent feature. It is only available when your vehicle is traveling at 3mph (5 km/h) or less.**Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetoothfeatures.
Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults andperform a master reset.
Press the AUX button, then the Menubutton to enter the Media Menu.
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You can then scroll to:
Action and DescriptionMessage
Press the OK button.SYS SETTINGS
Press the OK button.ADVANCED
You can then select one of the following:
Have SYNC guide you by asking questions, helpful hints orask you for a specific action.PROMPTS
1.Press the OK button and scroll to toggle between on andoff.
2. Make a selection and press the OK button. SYNC takesyou back to the Advanced menu.
Choose from the available languages. The displays andprompts are in the selected language.LANGUAGES
1. Press the OK button and scroll through the availablelanguages.
2.Press the OK button when the desired language appearsin the display.
3. If you change the language setting, the display indicatesthat the system is updating. When complete, SYNC takesyou back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information, for example phonebook,call history, text messages and paired devices.
DEFAULTS
1. Press the OK button.
2. Press the OK button. When restore defaults appears inthe display, press the OK button again to confirm.
Completely erase all information stored on SYNC. Allphonebook, call history, text messages and all paired deviceswill be deleted and the system will return to the factorydefault settings.
MASTER RESET
Download available software applications through the USBport.INSTALL APP
Exit the current menu.RETURN
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 276).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and Motorcraft®Replacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
C-MAX Full Hybrid
Your vehicle is equipped with aninformation display, which indicates theproper oil change interval. This intervalmay be up to one year or 10000 miles(16000 kilometers).
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Scheduled Maintenance
When ENGINE OIL CHANGE DUE or OILCHANGE REQUIRED appears in theinformation display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 miles(800 kilometers) of the ENGINE OILCHANGE DUE or OIL CHANGEREQUIRED message appearing. Makesure you reset the oil monitoring systemafter each oil change.
If your information display resetsprematurely, becomes inoperative or thevehicle battery becomes discharged ordisconnected, the oil monitoring systemresets to 100% oil life. You should changeyour engine oil one year or 10000 miles(16000 kilometers) from the previous oilchange. Never exceed one year or 10000miles (16000 kilometers) between oilchange intervals.
C-MAX Energi Plug-in Hybrid
Your vehicle is equipped with theIntelligent Oil-Life Monitor system, whichdisplays a message in the informationdisplay at the proper oil change interval.This interval may be up to two years or20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OILCHANGE REQUIRED appears in theinformation display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 miles(800 kilometers) of the ENGINE OILCHANGE DUE or OIL CHANGEREQUIRED message appearing. Makesure you reset the Intelligent Oil-LifeMonitor after each oil change.
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed two years or 20000 miles(32000 kilometers) between oil changeintervals.
All Vehicles
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
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Scheduled Maintenance
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmental
waste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleMiles (kilometers)
Normal
7500-10000(12000-16000)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499(8000-11999)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999(4000-7999)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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At every oil change interval as indicated by the information display.1, 2
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. SeeEngine Oil Check (page 222).
Other maintenance items*
Replace cabin air filter.Every 20000 miles (32000km)
Replace engine air filter.Every 30000 miles (48000km)
Change engine coolant and motor/electronics coolant.**At 100000 miles (160000km)
Replace spark plugs.Every 100000 miles(160000 km)
Change automatic transmission fluid.Every 150000 miles(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the lastengine oil and filter change. Do not exceed the designated distance for the interval.** Initial replacement at six years or 100000 miles (160000 kilometers), then every threeyears or 50000 miles (80000 kilometers).
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Scheduled Maintenance