Page 13 of 587

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FIAT Customer Center
P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone:
1-888-242-6342
FIAT Canada Customer Center
P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-
465-2001 (English) Phone: 1-800-387-9983 (French)
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
2
CUSTOMER ASSISTANCE 11
Page 437 of 587
Maintenance Chart
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Check tire condition/wear and
adjust pressure, if necessary,
check TIREKIT expiration date
(if provided). •••••••••••••••
9
MAINTAINING AND CARING FOR YOUR VEHICLE 435
Page 438 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Check operation of lighting
system (headlamps, direction
indicators, hazard warning
lights, luggage compartment,
passenger compartment,
glove compartment, instru-
ment panel warning lights,
etc.). •••••••••••••••
Check and, if necessary, top
up fluid levels (brakes/
hydraulic clutch, windshield
washer, battery, engine cool-
ant, etc.). •••••••••••••••
436 MAINTAINING AND CARING FOR YOUR VEHICLE
Page 439 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Check engine control system
operation (via diagnostic tool). •••••••••••••••
Visually inspect condition of:
exterior bodywork, underbody
protection, pipes and hoses
(exhaust - fuel system -
brakes), rubber elements
(boots, sleeves, bushings,
etc.). •••• • • •
Check windshield/rear window
wiper blade position/wear. •• ••• • • •
9
MAINTAINING AND CARING FOR YOUR VEHICLE 437
Page 440 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Check operation of windshield
washer system and adjust jets
if necessary. •• ••• • • •
Check cleanliness of hood
and tailgate locks and cleanli-
ness and lubrication of link-
ages. •• ••• • • •
Visually check the condition
and wear of the front and rear
brakes. •••••••••••••••
Check the front suspension,
tie rods, CV joints and replace
if necessary. •••• • • •
438 MAINTAINING AND CARING FOR YOUR VEHICLE
Page 441 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Visual inspect the condition of
the accessory drive belt. •• •
Check the tension of the ac-
cessory drive belt. •••• • • •
Replace the accessory drive
belt. •
Inspect and replace PCV
valve if necessary. •
Change engine oil and replace
oil filter. (*) In accordance with Oil Change Indicator System OR Severe Duty Mileage, whichever occurs
first.
Inspect the PTU fluid level. •• •
9
MAINTAINING AND CARING FOR YOUR VEHICLE 439
Page 442 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Inspect the rear differential
fluid level. •• •
Replace spark plugs (1.4L
Turbo engine). (**) ••• • •
Replace spark plugs (2.4L en-
gine). (**) •
Replace engine air filter. (#) ••• • •
Replace brake fluid every two
years. •••• • • •
Replace cabin filter. ○• ○ •○• ○•○ • ○• ○•○
440 MAINTAINING AND CARING FOR YOUR VEHICLE
Page 443 of 587
Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Years 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change the manual transmis-
sion fluid if using your vehicle
for any of the following: trailer
towing, heavy loading, taxi,
police, delivery service (com-
mercial service), off-road, des-
ert operation or more than
50% of your driving is at sus-
tained speeds during hot
weather, above 90°F (32°C). ••
Flush and replace the engine
coolant at 10 years or 150,000
miles (240,000 km) whichever
comes first. ••
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MAINTAINING AND CARING FOR YOUR VEHICLE 441