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Motorised tailgate
General points
Never place a finger in the locking mechanism of the motorised tailgate -
R
isk of serious injury!
Anti-pinch
The motorised tailgate includes a system for detecting obstacles, which automatically
i
nterrupts and reverses the movement by a few
degrees,
to allow the obstacle to be cleared.
Note that this anti-pinch system does not
operate
at the end of the closing movement
(
around 1 cm before complete closure).
The
motorised
operation
of
the
tailgate
can
b
e
activated
or
deactivated
by
selecting
"
M
otorised tailgate " in the Driving menu of
the
touch
screen
tablet.
Bicycle carrier / Towbar
The tailgate is not designed to be fitted with a b icycle carrier.
If a bicycle carrier is fitted to a towbar with a
wiring
harness connected to a towbar socket,
t
he motorised operation of the tailgate is
a
utomatically
d
eactivated.
If
using a towbar or bicycle carrier not approved
b
y CITROËN, it is essential to deactivate the
motorised
operation of the tailgate.
Tailgate
operation
commands
must
be
made
w
ith
the
vehicle
stationary.
Ensure
that
there
is
enough
free
space
to
allow
t
he
motorised
tailgate
to
open. To
avoid
the
risk
of
injury
through
p
inching
or
trapping,
before
and
during
o
peration
of
the
tailgate:
-
e
nsure that there is no person close
to the rear of the vehicle,
-
w
atch the behaviour of rear
passengers,
par
ticularly
c
hildren.
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or
Opening the tailgate with the
electronic key / remote control (A)
Opening the tailgate with the
"Keyless Entry and Starting"
system "B"
Opening the tailgate
F Make a long press on the remote c
ontrol button.
F
P
ress button B on the tailgate, with the
e
lectronic key in the zone covered.
When
selective locking is activated, the
e
lectronic key must be near the rear of
t
he
vehicle.
By
default, the tailgate opens
c
ompletely or alternatively to the
memorised
p
osition.
F
A
fter
complete unlocking of the vehicle,
p
ress control B on the tailgate.
The instruction is confirmed by an audible
signal.
Motorised closing
There are two possibilities:
F P ress and release the exterior control B.
or
The
motorised tailgate has an anti-
pinch
system that interrupts closing if it
e
ncounters an obstacle.
F
P
ress and then release button C .
There
are
several
ways
of
operating
the
m
otorised t
ailgate:
-
u
sing
the
Keyless
Entry
and
Starting
e
lectronic
key
(A) ,
-
u
sing
the
exterior
control
on
the
t
ailgate (B),
-
u
sing
the
interior
control
on
the
tailgate
(C) ,
-
b
y a movement of your foot, if your vehicle
has
the
hands-free
tailgate
access
f
unction.
Motorised opening
For more information on Hands-free tailgate
access ,
refer to the corresponding section.
Operation
Operation of the tailgate can be interrupted at any time:
-
b
y pressing
o
ne of these
two
buttons,
or
-
b
y pressing the exterior control B.
After interruption of an operation,
another press on one of the controls
resumes the movement, with the
exception
of a press on the remote
c
ontrol button, which only allows
opening.
2
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Memorising an
opening position
Where height is restricted (garage with a low c
eiling, ...) it is possible to limit and memorise
t
he opening angle of the motorised tailgate.
This
memorisation is done as follows:
-
o
pen the tailgate to the desired position,
-
p
ress button C or the exterior control B for
more
than 3 seconds.
Memorisation
of the maximum opening position
o
f the tailgate is confirmed by an audible signal.
To
cancel the memorised position:
-
s
top the tailgate in an intermediate
p
osition,
-
p
ress button C or the exterior control B for
more
than 3 seconds.
Cancellation of the memorised position is
confirmed
by an audible signal.
Manual operation
The motorised tailgate can be opened and closed manually, even if motorised operation is
activated.
However, any manual intervention must be
done
with the tailgate stopped.
Repeated
opening
and
closing
of
the
t
ailgate
can
cause
overheating
of
its
e
lectric
motor,
after
which
opening
and
c
losing
will
not
be
possible.
Allow 10 minutes for the motor to cool
down
before
operating
the
tailgate
ag
ain.
If you are not able to wait, operate it
manually.
Detection of obstacles
Should an obstacle (person or object) be en countered, the anti-pinch system interrupts
the
closing movement and raises the tailgate a
f
ew centimetres to clear the obstacle. When
opening and closing a motorised tailgate
m
anually, there is no assistance from gas-filled
s
truts. Resistance to opening and closing is
t
herefore entirely normal.
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Reinitialising the motorised
tailgate
This operation is necessary where there is
no movement - after detection of an obstacle,
connecting or recharging the battery, ...
F
O
pen the tailgate manually, if necessary.
F
M
anually close the tailgate fully.
If the problem persists, contact a CITROËN
dealer
or a qualified workshop.
Precautions in use
In wintry conditions
In the event of an accumulation of snow
on the tailgate, clear the snow before
c
ommanding a motorised opening of
t
he tailgate.
The
formation of ice can block the
t
ailgate and prevent its opening: wait
u
ntil the ice melts with the heating of
t
he
p
assenger
c
ompartment.
When washing the vehicle
When washing the vehicle in an automatic car wash, don't forget to
l
ock your vehicle to avoid the risk of
u
nexpected
ope
ning.
Back-up release
Unlocking
F Fold back the rear seats to gain access to t
he lock from inside the boot.
F
I
nsert a small screwdriver into hole A of the
lock
to unlock the tailgate.
F
M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot will remain locked.
To
manually unlock the boot in the event of a
b
attery or central locking failure.
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Hands-free tailgate access
The tailgate my be equipped with a hands-free function, to allow you to open or close the tailgate when your hands are full.
For more information on the Motorised tailgate ,
refer to the corresponding section.
"Hands-free" opening
F With your hands full and the remote control on your person in the recognition zone A,
pass your foot rapidly below the rear
b u m p e r.
The
instruction is confirmed by flashing of the
d
irection indicators and an audible signal.
The
tailgate opens to the memorised position.
Passing your foot below the bumper again while the tailgate is opening stops the movement. P
assing your foot below the bumper for a third
t
ime reverses the direction of movement.
"Hands-free" closing
F With your hands full and the remote control on your person in the recognition zone A,
pass your foot rapidly below the rear
b u m p e r.
The
instruction is confirmed by flashing of the
d
irection indicators and an audible signal.
Deactivation
Hands-free tailgate access is activated by default.
T his function can be activated or deactivated
by
selecting "Hands-free failgate access " in
the Driving
menu of the touch screen tablet.
Ensure that you are steady on your feet
before
passing
a
foot
rapidly
below
the
r
ear
bumper.
Take
care
not
to
touch
the
exhaust
s
ystem,
which
may
be
hot
-
Risk
of
b
urns!
If
the
vehicle
is
locked,
it
is
unlocked
b
efore
opening
the
tailgate.
Automatic locking
To have the vehicle lock itself after closing the t ailgate by passing a foot below the bumper,
a
ctivate " Hands-free tailgate access self-
locking " in the Driving menu of the touch
screen
t
ablet.
Passing your foot below the bumper again while the tailgate is closing stops the movement. P
assing your foot below the bumper for a third
t
ime reverses the direction of movement.
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Operating faults
If several foot movements below the rear
bumper fail to open the tailgate, wait a
f
ew seconds before starting again.
The function is automatically deactivated in the
event
of heavy rain or accumulation of snow.
If
the function fails to operate, check
t
hat the electronic key is not exposed to
s
trong electromagnetic inter ference (a
s
mar tphone, ...).
The
function may not work correctly with a
pro
sthetic
le
g.
The
function may not work correctly if your
v
ehicle is fitted with a towbar. In
some circumstances, the tailgate may only o
pen or close, particularly if:
-
y
our vehicle is fitted with a towbar,
-
y
ou hitch or unhitch a trailer,
-
y
ou fit or remove a bicycle carrier,
-
y
ou load or unload bicycles from a bicycle
c a r r i e r,
-
y
ou place or lift something behind the
v
ehicle,
-
an
animal approaches the bumper,
-
y
ou are washing your vehicle,
-
a
service is being carried out on your
v
ehicle,
-
y
ou are accessing the spare wheel
(
depending
o
n
v
ersion).
To
avoid such operating problems, keep the
e
lectronic key away from the recognition zone
o
r deactivate "Hands-Free Tailgate Access".
Ensure
that no object or person might prevent
t
he correct opening or closing of the tailgate.
Be particularly aware of children when
operating
the tailgate.
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Reversing camera
Clean the reversing camera regularly u
sing a soft, dry cloth.
The
reversing
camera
is
activated
automatically
w
hen
r
everse
g
ear
i
s
enga
ged.
Depending
on
version,
the
image
is
displayed
in
t
he
touch
screen
tablet
or
the
instrument
panel. The
superimposed
representation
of
guide
l
ines
helps
with
the
manoeuvre. The
blue lines represent the general direction
o
f the vehicle (the difference corresponds to
the
width of your vehicle without the mirrors).
The red lines represent a distance of about
30
cm
beyond the edge of your vehicle's rear
b
u m p e r.
The
green lines represent distances of about 1
a
nd
2
metres beyond the edge of your vehicle's
r
ear
bumper.
The turquoise blue curves represent the
maximum turning circle.
The
reversing
camera
cannot
in
any
c
ircumstances replace the need for
vigilance
on
the
part
of
the
driver. Opening
the tailgate causes the display
t
o disappear.
The
reversing
camera
function
may
be
c
ompleted
with
parking
sensors.
High pressure jet washing
When
washing
your
vehicle,
do
not
d
irect
the
lance
within
30
cm
of
the
c
amera
lens. They
are
represented
by
lines
marked
"
on
the
ground"
and
do
not
allow
the p
osition of the vehicle to be determined
relative
to
tall
obstacles
(for
example:
o
ther
vehicles,
...).
Some
d
eformation
o
f
t
he
i
mage
i
s
n
ormal.
It is normal to be able to see part of
the number plate at the bottom of the
screen.
4
Driving
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360 Vision
This system provides a view in the instrument
panel of the near surroundings of your vehicle,
u
sing cameras mounted at the front and rear of
y
our vehicle and under the door mirrors.
Depending
on the angle of view chosen (front
v
iew, rear view or 360° panoramic view),
3
60 Vision provides special visual assistance
i
n particular driving conditions such as when
e
ntering a blind junction or manoeuvring in
a
reas of reduced visibility.
Once activated, this function operates up to
9 mph
(15 km/h). Above 18 mph (30 km/h), the
f
unction is deactivated automatically. This system is a visual aid which in no
circumstances can replace the need for
vigilance
on the part of the driver.
The images provided by the cameras
m
ay be deformed by the relief. The
p
resence of areas in shade, in sunny
conditions, or of low ambient light may
d
arken the image and reduce contrast.Forward vision
The camera located in the front bumper is
activated and views of the areas located at
front
left and front right appear simultaneously
i
n the instrument panel.
Rear vision
The camera located in the tailgate is activated and the view of the area behind your vehicle is
displayed in the instrument panel and behaves
like
a reversing camera, whatever the position
o
f the gear selector lever.
The blue lines represent the width of your
vehicle
(excluding mirrors): they move
a
ccording to the position of the steering wheel.
The
red line represents a distance of 30 cm
f
rom the rear bumper, and the two green
l
ines, 1 m and 2 m from the rear bumper,
respectively.
Rear vision is displayed automatically
when
engaging reverse, regardless of
t
he state of the system.
Driving