2016 CITROEN C-ELYSÉE Handbook (in English)

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Audio and Telematics 21
301-add-2_en_Chap12_RDE2_ed01-2014
QUESTIONANSWERSOLUTION
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot p l ay. The CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the player the right way up. - Check the condition of the CD: the CD cannot be played if it is too damaged. - Check the content in the case of a recorded CD: consult the advice in the "Audio" section. - The audio equipment's CD player does not play DVDs. - Due to their quality level, certain writeable CDs will not be played by the audio system.
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.
The Bluetooth connection is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
The message "USB device error" is displayed on the screen.
The USB memory stick is not recognised. Use only USB memory sticks formatted to FAT 32 (28 -bit file allocation table).
A telephone connects automatically, disconnecting another telephone.
Automatic connection overrides manual connection. Modify the telephone settings to remove automatic connection.

Audio and Telematics
22
QUESTIONANSWERSOLUTION
An iPod is not recognised when connecting to the USB port.
The iPod is of a generation that is not compatible with the USB connection.
The hard disk or device is not recognised when connecting to the USB port.
Some hard disks and devices need a power supply greater than is provided by the audio system. Connect the device to the 230 V socket, the 12 V socket or an external power supply. Caution : ensure that the device does not transmit a voltage greater than 5 V (risk of destruction of the system).
When streaming, the sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profile. Delete the "hands-free" connection profile to improve streaming.
In "Random all" play, not all of the tracks are played. In "Random all" play, the system can only take into account up to 999 tracks.
With the engine off, the audio system switches off after a few minutes of use.
When the engine is switched off, the audio system operating time depends on the battery charge. The switch-off is normal: the audio system switches to economy mode and switches off to prevent discharging the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The message "the audio system is overheated" appears on the display.
In order to protect the installation if the surrounding temperature is too high, the audio system switches to an automatic thermal protection mode leading to a reduction of the volume or stopping of
the playing of the CD.
Switch the audio system off for a few minutes to allow the system to cool.