2015 VOLKSWAGEN TRANSPORTER ESP

Electric pop-up roof, California
o:IJ Introduction
This chapter contains information on the following subjects:
Opening the electric pop-up roof . . . . . . . . . . . 222
Closing the electric pop-up roof . . . 223
Preliminary work for closing the electric pop-up roof manually . . . . . . . . . . . . . . . . . . . . . . . . 224
Closing the electric pop-up roof manually . 225 Securing the pop-up roof manually from outside the vehicle . . . . . 225
Roller shutter
Above the front seats there is a roller shutter, which must always be closed while the vehicle is in motion. This prevents the pop-up roof canvas from hanging down through the ceiling access and blocking the driver's view. Keeping the roller shut-ter closed also reduces wind noise while the vehi-cle is in motion.
Additional information:
• Central control panel 204
• Rectifying faults on the camping equipment 254
• Winter conditions 253
• Vehicle tool kit 416
A WARNING
Incorrect handling of the pop-up roof can cause accidents and serious Injuries.
• Never drive the vehicle with the pop-up roof open. The pop-up roof must always be completely closed and securely locked while the vehicle Is In motion.
• Never drive with people In the pop-up roof.
• Only open or close the pop-up roof while the vehicle Is stationary.
• Only mount a luggage roof rack when the pop-up roof is completely closed and secure-ly locked.
A WARNING
Careless or inattentive use of the pop-up roof could cause serious Injuries.
• The pop-up roof should only be opened or closed when you are sure that nobody is in its operating area.
A WARNING (Continued)
• Never leave children or people requiring assistance alone In the vehicle.
• Always take all vehicle keys with you ev-ery time you leave the vehicle.
A WARNING
Driving at high vehicle speeds and with a strong headwind after closing the pop-up roof manually could cause the pop-up roof to lift up or open on Its own and potentially cause serious Injuries.
• If you close the pop-up roof manually, do not drive faster than 60 km/h.
• Drive especially carefully and slowly In the presence of a strong headwind.
• The pop-up roof should be checked by a qualified workshop as soon as possible.
CD
Incorrect handling of the pop-up roof can cause damage to it or to other parts of the vehi-cle.
• Make sure there is adequate space before opening the pop-up roof.
• When closing the pop-up roof, always open the roller shutter and one of the vehicle doors to allow the excess air pressure to escape.
• Only close the pop-up roof when it is dry to prevent the build up of mould or mildew.
• Open the pop-up roof occasionally to air it out when it is not being used for long periods of time.
• Clean the pop-up roof bellows with water only. Never use household cleaners or Impreg-nating fabric treatment products.
• Close the pop-up roof during storms with driving rain and wind gusts. Otherwise the bel-lows could leak despite their specially treated fabric.
m Roof hydraulics: the pop-up height of the W pop-up roof will be checked automatically and altered if necessary at regular intervals after the ignition has been switched off and the ignition key removed: first after 10 hours and then every five hours. .,.
Equipment, California 221

m If the pop-up roof cannot be closed even l!J when the ignition is switched on and the clos-ing function is used, please check all possible cau-ses. If the cause cannot be found or there are oth-er malfunctions, please close the pop-up roof man-
Opening the electric pop-up roof
r--'('n First read and observe the introductory L-.lo:.U information and safety warnings & on page 221.
Opening the pop-up roof
• Switch on the ignition.
• Switch on the central control panel.
• Open the roller shutter and release the reading lamp retaining strap.
• Select the menu option Pop-up roof in the central control panel.
• Select menu option Open (dark background).
• Press and hold the rotary/push knob until the hydraulic motor has switched off automatically and the pop-up roof has opened fully. The symbol for the open pop-up roof will be displayed. The hy-draulic motor has a run-on time of approx. 5 sec-onds to bleed the hydraulic system.
• Switch off the ignition and remove the ignition key.
• Push up the bed panel to increase standing room.
Opening and closing the windows in the canvas
• To Open, unzip and fold down the canvas.
• To Close, fold the canvas back up and zip com-pletely closed.
The insect screen is sewn into the canvas and cannot be opened.
Bed in pop-up roof
• Step carefully onto the seat cushion of the front seats and support yourself on the edge of the bed when climbing up to the pop-up roof bed &.
Fitting the safety net for the pop-up roof bed
Always fit the safety net when children sleep in or otherwise occupy the pop-up roof bed &.
222 I Before the journey
ually 224, and drive carefully and at re-duced speed to the nearest qualified workshop. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose. • Fit the hooks on the safety net into the rings at the top right and top left of the pop-up roof.
• Lift the mattress on the roof bed and attach the bottom of the safety net to the now accessible press studs in the bed panel.
• Observe the safety instructions on the sticker on the front side of the bed panel
A WARNING
Always take care when climbing Into and out of the pop-up roof bed, otherwise you could cause serious injury to yourself or others.
• Never step on or support yourself with the front seat armrests or head restraints.
• Never step on or support yourself with the closed roller shutter.
• Never jump off the pop-up roof bed. Al-ways take care while climbing down.
• Help others, especially children, to climb up and down safely.
A WARNING
If the safecy net is not fitted or not properly fitted, children could fall off the pop-up roof bed and seriously Injure themselves.
• Always fit the safety net when children sleep In or otherwise occupy the pop-up roof bed.
m Volkswagen Commercial Vehicles recom-l!J mends that small children not be allowed to sleep in the pop-up roof bed. <

• Keep the knob pressed in for approx. 15 sec-onds to temporarily bridge the igniter safety device. If you let go of the knob too quickly, the gas flame goes out. If this occurs, re-light the burner as de-scribed above.
• Release the regulating knob and adjust the gas flame as required.
Turning off the gas flame
• Turn the appropriate knob@ fully clockwise to turn off the gas flame.
• Close the gas shut-off valve in the kitchen unit.
• Close the safety valve on the gas bottle.
• Remove all objects from the gas cooker and al-low the cooker to cool fully.
• Place the backrest of the left front seat in an upright position or turn the left front seat so that you can close the kitchen unit's cover plate.
• Lower the kitchen unit cover plate and latch it securely. <1
Water supply and disposal, California
n::n Introduction
This chapter contains information on the following subjects:
Fresh water system . . . . . . . . . . . . . . . . . . . . . . 238
Sterilising agent . . . . . . . . . . . . . . . . • . . . . . . . . 239
Cleaning the fresh water tank . . . . . . . . . . . . . 239 Waste water tank . . . . . . . . . . . . . . . . . . . . . . . . 240
Turning the water on and off . . . . . . . . . . . . . . 240
Cleaning the drain . . . . . . . . . . . . . . . . . . . . . . . 241
Additional information:
• Central control panel 204
• Rectifying faults on the camping equipment 254
• Fuses for the camping equipment 249
• Winter conditions 253
• Filling the tank 340
A WARNING
Improper use of the fresh water system can lead to poisoning and illness.
• The fresh water tank should only be filled with drinking water from the public water supply.
• Never fill the fresh water tank from springs or streams. Such water could be con-taminated or contain debris.
• Never use commercially available house-hold cleaners to clean the fresh water tank.
• Never leave water in the fresh water tank for long periods without replacing it with fresh water.
,A WARNING (Continued)
• Drain the fresh water system completely when it will not be used for a long time.
A WARNING
Both the fresh water tank and the waste water tank drain out underneath the vehicle. In very cold conditions this poses a danger from the formation of ice.
• Be especially careful when fresh or waste water are drained during freezing or very cold weather.
CD
In very cold weather the fresh and waste water systems should be emptied to prevent them from becoming damaged if the vehicle is not to be kept heated continuously or Is only to be used for short periods.
CD
Do not allow the water pump to run dry as this will damage the pump.
• Only switch on the water pump when there Is water in the fresh water tank.
m if you do not use the sink for a long period' it L.:!J should be kept dry and free of salt.
m Never confuse the fresh water tank filler neck L.:!J with the fuel tank filler neck. <1
Equipment, California 237

Ignition lock
Fig. 217 Positions of the vehicle key in the ignition lock .
.--m First read and observe the introductory Information and safety warnings & on page 257.
The steering lock can be activated when there is no vehicle key in the ignition lock.
Vehicle key positions :) Fig. 217
@ Ignition switched off. The vehicle key can be removed.
G) Ignition switched on. The steering lock can be released.
® Start the engine. Release the vehicle key as soon as the engine starts. Once released. the vehicle key moves back to position G).
Non-authorised vehicle key
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
• Dual clutch gearbox, DSG®: vehicle key cannot be removed from the ignition lock in this position. Press the lock button in the selector lever and re-lease. The vehicle key can be removed.
• Manual gearbox: remove the vehicle key from the ignition lock.
Starting the engine
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or Injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be operated. This can cause serious Injury.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
• Never remove the vehicle key from the ig-nition lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer the vehicle.
m In vehicles with the DSG® dual clutch W gearbox the vehicle key can only be re-moved from the Ignition lock if the selector lever is in position P. If necessary, press the lock button in the selector lever and then release it. ru First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
1. Press the brake pedal, if required. Keep it held down until stage 5 has been completed.
Fully depress the clutch pedal until the engine I
___
258 I While drivong

A WARNING (Continued)
• Never leave the vehicle in driving mode N. The vehicle will roll downhill irrespective of whether or not the engine is running.
CD
If the handbrake is not applied when the vehi-cle Is stationary and the brake pedal is released when then selector lever Is In position P, the vehicle may move a few centimetres forwards or backwards.
Changing gear with Tiptronic
Fig. 222 Selector lever in Tiptronic position (left-hand drive). The controls are mirrored for right-hand drive vehicles.
r--T'n First read and observe the introductory L-lc:J.I Information and safety warnings & on page 260.
With a DSG® dual clutch gearbox, Tip-
Ironic allows the gears to be shifted up
and down manually.
m If the lever is moved accidentally to N when l!J driving, take your foot off the accelerator. Wait for the engine revs in the neutral position be-fore selecting a position again.
m If the selector lever is left in any position oth-L!J er than P for long periods when the engine is switched off, the vehicle battery discharges. The gear that is currently selected will be main-tained when the Tiptronic programme is selected. This remains the case until the system does not perform a gear change due to the current driving situation.
Operating Tiptronic with the selector lever
• Push the selector lever from position D to the right into the Tiptronic gate & in osG® dual clutch gearbox: selecting a gear on page 265.
• Gently push the selector lever forwards G or back 8 to shift gear up or down 222.
CD
• When accelerating, the gearbox automati-cally shifts up to the next gear shortly before the maximum permitted engine speed Is reached.
• When shifting down a gear manually, the gearbox will not change gear until the engine can no longer be overrevved. Driving with dual clutch gearbox DSG®
r--T'n First read and observe the introductory L-lc:J.I information and safety warnings & on page 260.
The gearbox changes the forward gears up and down automatically.
2661 While driving
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N. ,..

In all cases the automatic gearbox should be checked by a qualified workshop Immediately.
Overheating of the DSG® dual clutch gearbox
The dual clutch gearbox can overheat when the vehicle pulls off regularly, travels at a crawl for long periods, or in stop and go traffic. Gearbox over-heating is indicated by the warning lamp (j) and in some cases by a text message in the instrument cluster display. A signal tone may also be given. Stop the vehicle and allow the gearbox to cool down
The vehicle will not move forwards or backwards even though a gear has been selected
If the vehicle will not move in the required direc-tion, the system may have selected the position in-correctly. Depress the brake pedal and reselect the position.
Gear-change indicator
r--f"'n First read and observe the Introductory L-lo:.l.l information and safety warnings & on page 260.
Depending on the vehicle equipment level, the in-strument cluster may indicate the gear which you should select in order to reduce fuel consumption while the vehicle is in motion.
Display Meaning
• The current gear is optimal.
f A higher gear is recommended.
! A lower gear is recommended.
In vehicles with a manual gearbox the recommen-ded gear will be indicated in the form of a number and a recommendation to shift up or down into the recommended gear will be displayed in the form of an arrow 263.
In vehicles with a OSG® dual clutch gearbox if the selector lever is in the Tiptronic position, the cur-rent gear will be indicated in the form of a number and a recommendation to shift up or down a gear will be displayed in the form of an arrow 266.
268 While driving
If the vehicle still does not move in the required di-rection, there is a system fault. Seek expert assis-tance and have the system checked.
CD
• If the display Indicates that the gearbox Is overheating for the first time, the vehicle will have to be parked safely or driven faster than 20 kmlh (12 mph).
• Safely park the vehicle immediately and switch the engine off if the text message and signal tone are repeated approximately every 10 seconds. Allow the gearbox to cool down.
• In order to prevent damage to the gearbox, you should not drive on until the acoustic warning stops. You should not pull away or drive the vehicle at very low speeds while the gearbox is overheated. Information on "cleaning" the diesel partlculate filter
The exhaust management system detects when a diesel particulate filter is filling up and aids the fil-ter's self-cleaning process by recommending the most suitable gear when driving. This may mean driving with Increased engine speed in exceptional cases 407.
A CAUTION
The gear-change Indicator Is only designed to assist the driver and cannot replace the driver's own judgement.
• The driver has full responsibility for se-lecting the correct gear In all situations (e.g. when overtaking, driving up and down hills and when towing a trailer).
Driving in the correct gear can help to reduce fuel consumption.
m On vehicles with a dual clutch gearbox W DSG®, the information on the gear-change indicator disappears when disengaging from the Tiptronic position.
m On vehicles with a manual gearbox, the dis-W play on the gear-change indicator will disap-pear when the clutch pedal is depressed.

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
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• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269

The Automatic Post-Collision Braking System only functions in frontal, side and rear collisions if the airbag control unit registers the corresponding trig-gering threshold during the accident, and the acci-dent occurs at a speed greater than 10 km/h (6 m ph).
The ESC brakes the vehicle automatically, provi-ded that the hydraulic braking system, the ESC and the electrical system are undamaged in the accident and remain functional.
The following actions override automatic braking in the event of an accident:
• When the driver depresses the accelerator. No automatic braking occurs.
• When the brake pressure transmitted through the depressed brake pedal is greater than the brake pressure provided by the system. The vehi-cle is braked manually.
Anti-lock brake system (ABS)
The ABS prevents the wheels from locking when the brakes are applied up until the point where the vehicle is nearly stationary and assists the driver in steering the vehicle and keeping it under control. This means that the vehicle is less likely to spin, even when the brakes are depressed fully:
• Depress and hold the brake pedal with force. Do not take your foot off the brake pedal or reduce the force on the brake pedal.
• Do not pump the brake pedal or reduce the pressure on the brake pedal.
• Steer the vehicle while the brake pedal is fully depressed.
• The ABS will switch off when the brake pedal is released or if the pressure on the brake pedal is reduced.
If the ABS is taking corrective action, there is a pulsing movement in the brake pedal and some noise. However, ABS will not necessarily guaran-tee shorter braking distances in a// conditions. The braking distance could even be longer when brak-ing on gravel or on fresh snow covering an icy or slippery surface.
Brake Assist system (BAS)
The Brake Assist system can help to reduce the braking distance. The Brake Assist system reinfor-ces brake pressure when the driver depresses the brake pedal quickly in an emergency situation. As a result, full braking power is made accessible very quickly, braking power is reinforced and the brak-ing distance reduced. This means that the ABS is activated more quickly and more effectively.
Do not reduce the pressure on the brake pedal. The Brake Assist system will switch off the brake servo automatically when the brake pedal is re-leased or if the pressure on the brake pedal is re-duced.
Traction control system (TCS)
The TCS reduces the engine output if wheels pin occurs and adapts the output to suit road surface conditions. TCS helps the car to start moving, ac-celerate and climb gradients in unfavourable road conditions.
The TCS can be switched on and off manually 276.
Electronic differential lock (EDL)
The EDL is available for normal driving on straight roads. EDL brakes the wheel that has lost traction and distributes the driving force to the other drive wheels. To prevent the disc brake of the braked wheel from overheating, the EDL cuts out automat-ically if subjected to excessive loads. The EDL will switch on again automatically when the brake has cooled down.
A WARNING
Driving fast on icy, slippery or wet roads can lead to a loss of control of the vehicle and could cause serious injury to the driver and passengers.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Do not Jet the extra safety afforded by the brake support systems ABS, BAS, EDL, TCS and ESC tempt you into taking any risks when driving.
• The Intelligent technology of the brake support systems cannot overcome the Jaws of physics or system-related vehicle limita-tions. Slippery and wet roads will remain dan-gerous, even when the ESC and other sys-tems are active.
• Driving too fast on wet roads can cause the wheels to Jose contact with the road sur-face and aquaplane. The vehicle cannot be braked, steered or controlled once it has lost contact with the road surface.
• Brake support systems cannot prevent an accident if, for example, you are driving too close to the vehicle in front or are driving too fast for the individual situation. .,.
Starting the engine, changing gear and parking 275