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Vehicle care279Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap at the top and engage
downwards.
Appearance care
Exterior care
Locks The locks are lubricated at the factory
using a high quality lock cylinder
grease. Use de-icing agent only when absolutely necessary, as this has a
degreasing effect and impairs lock
function. After using a de-icing agent,
have the locks regreased by a
workshop.
Washing The paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's instructions. The windscreen wiperand rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
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280Vehicle care
On vehicles with emblem touchpad:
when cleaning with a high-pressure
jet cleaner ensure a minimum
distance of 30 cm when working
around the tailgate to prevent
unintended unlocking.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them dry.
Polishing and waxing Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.
Plastic body parts must not be treated
with wax or polishing agents.
Windows and windscreen wiper blades Use a soft lint-free cloth or chamois
leather together with window cleaner and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Remove dirt residues from smearing
wiper blades by using a soft cloth and
window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous wiping on dry windows will damage or
even destroy the wiper blades.Sunroof
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the sunroof.
Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the glass panel.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
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Vehicle care281
Paintwork damageRectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.Liquid gas system9 Danger
Liquid gas is heavier than air and
can collect in sink points.
Take care when performing work
at the underbody in a pit.
For painting work and when using a
drying booth at a temperature above
60 °C, the liquid gas tank must be
removed.
Do not make any modifications to the
liquid gas system.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Rear carrier system Clean the rear carrier system with a
steam-jet or high-pressure jet cleaner
at least once a year.
Operate the rear carrier system
periodically if not in regular use, in
particular during winter.
Air shutter
Clean the shutter system in the front
bumper to maintain correct
functionality.
Interior care Interior and upholsteryOnly clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of
heavy soiling, use leather care.
The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
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282Vehicle care
Clothing fabrics may not be
colourfast. This could cause visible discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
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Service and maintenance283Service and
maintenanceGeneral information ...................283
Recommended fluids, lubricants and parts .................................... 284General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 109.
European service intervals
Maintenance of your vehicle is
required every 20,000 miles or after
1 year , whichever occurs first, unless
otherwise indicated in the service
display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Macedonia,
Malta, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
Serbia, Slovakia, Slovenia, Spain,
Sweden, Switzerland, United
Kingdom.
Service display 3 109.
International service intervals
Maintenance of your vehicle is
required every 10,000 miles or after
1 year , whichever occurs first, unless
otherwise indicated in the service
display.
The international service intervals are
valid for the countries which are not
listed in the European service
intervals.
Service display 3 109.
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284Service and maintenance
Confirmations
Confirmation of service is recorded in the Service and Warranty Booklet.The date and mileage is completed
with the stamp and signature of the servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service interval with remaining engine oil life duration The service interval is based on
several parameters depending on
usage.
The service display lets you know
when to change the engine oil.
Service display 3 109.Recommended fluids,
lubricants and parts
Recommended fluids and
lubricants Only use products that meet the
recommended specifications.
Damage resulting from the use of
products not in line with these
specifications will not be covered by
the warranty.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for gasoline and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for gasoline
engines are also valid for
Compressed Natural Gas (CNG),
Liquified Petroleum Gas (LPG) and
Ethanol (E85) fuelled engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 288.
Topping up engine oil
Engine oils of different manufacturers
and brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.
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Service and maintenance285
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 288.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 288.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
northern countries with very low
temperatures the factory filled coolant provides frost protection down to
approx. -37°C. This concentration
should be maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.
Brake and clutch fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
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286Technical dataTechnical dataVehicle identification..................286
Vehicle data ............................... 288Vehicle identification
Vehicle Identification
Number
The Vehicle Identification Number
may be stamped on the identification plate and on the floor pan, under thefloor covering, visible under a cover.
The Vehicle Identification Number
may be embossed on the instrument
panel, visible through the windscreen,
or in the engine compartment on the
right body panel.
Identification plate
The identification plate is located on
the front left or right door frame.