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Vehicle care191
■ A discharged battery can alreadyfreeze at a temperature of 0 °C.
Defrost the frozen battery before
connecting jump leads.
■ Wear eye protection and protective
clothing when handling a battery.
■ Use a booster battery with the same voltage (12 Volts). Its
capacity (Ah) must not be much less than that of the discharged
battery.
■ Use jump leads with insulated terminals and a cross section of at
least 16 mm 2
(25 mm 2
for diesel
engines).
■ Do not disconnect the discharged battery from the vehicle.
■ Switch off all unnecessary electrical
consumers. The Infotainment
system may be damaged if
switched on while jump starting.
■ Do not lean over the battery during jump starting.
■ Do not allow the terminals of one lead to touch those of the other
lead.■ The vehicles must not come into contact with each other during the
jump starting process.
■ Apply the electrical parking brake 3 137, transmission in neutral,
automatic transmission in P.
■ Open the positive terminal protection caps of both batteries.
Lead connection order:
1. Connect the red lead to the positive terminal 1 of the booster
battery.
2. Connect the other end of the red lead to the positive terminal 2 of
the discharged battery.
3. Connect the black lead to the negative terminal 3 of the booster
battery.
4. Connect the other end of the black
lead to a vehicle grounding point,
such as the engine block 4 or an
engine mounting bolt. Connect as far away from the discharged
battery as possible, however at
least 60 cm.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump start.
2. After 5 minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of
1 minute.
3. Allow both engines to idle for approx. 3 minutes with the leads
connected.
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192Vehicle care
4. Switch on electrical consumers(e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Operate discharged vehicle for approx. 20 minutes to allow for
adequate battery recharging.
6. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle
Remove the spoiler lip from the front
left-hand side of the vehicle by
unfastening the six screws located on the underside of the vehicle. Then
attach the towing eye.
The towing eye is stowed with the
vehicle tools 3 175.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope - or better still a tow
rod - to the front towing eye, never to
the bumper or front suspension units.
Do not tow the vehicle from the rear.
The front towing eye must only be
used for towing and not recovering a
vehicle.
Switch on ignition to release steering wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Transmission in neutral.
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Vehicle care193
Turn key to ignition switch position
ACC and release the electrical
parking brake before towing the
vehicle.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
Keep tow rope clear of front bumper, and ensure it is securely fixed to the
towing eye at both ends. Pull on the tow rope to check.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation system 3 116 and
close the windows.
Vehicles with manual transmission:
The vehicle must be towed facing
forwards. The maximum speed is
55 mph. In all other cases, and when
the transmission is defective, the front axle must be raised off the ground.
Vehicles with automatic transmission:
Do not tow the vehicle using the
towing eye. Towing with a tow rope
could cause severe damage to the
transmission. When towing a vehicle
with automatic transmission, use flat
bed or wheel lift equipment.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and replace the spoiler lip. Store
towing eye in the storage
compartment below the floor cover in the load compartment.
Vehicle tools 3 175.Towing another vehicle
Remove the cover located on the rear
bumper by pressing the lower part of
the cover.
The rear towing eye attachment is
stored below the floor cover in the
load compartment.
Screw the rear towing eye attachment
anticlockwise using a suitable
screwdriver, until it is firmly in place
and stops in a horizontal position.
Attach a tow rope – or better still a tow
rod – to the rear towing eye.
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194Vehicle care
The towing eye must only be used fortowing and not for recovering a
vehicle.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
To prevent damage, do not take up slack in the tow rope too quickly.
After towing, unscrew the rear towing
eye attachment clockwise to remove,
and reinstall the cover.
Appearance care
Exterior care Locks
The locks are lubricated at the factory using a high quality lock cylinder
grease. Use de-icing agent only when absolutely necessary, as this has adegreasing effect and impairs lockfunction. After using a de-icing agent,
have the locks regreased by a
workshop.
Washing The paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic car washes,
select a programme that includes waxing.
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a car wash, comply with the
car wash manufacturer's instructions.
The windscreen wiper and rear
window wiper must be switched off.
Remove antenna and external
accessories such as roof racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.Caution
Always use a cleaning agent with
a pH value of 4 to 9.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
Do not clean the engine compartment with a steam-jet or high-pressure jet
cleaner.
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Vehicle care195
When cleaning with a high-pressure
jet cleaner, ensure a minimum
distance of 30 cm when working
around the tailgate to prevent
unintended unlocking.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Plastic body parts must not be treated with wax or polishing agents.
Windows and windscreen wiper blades
Use a soft lint-free cloth or chamois
leather together with window cleaner and insect remover.
When cleaning the rear window,
make sure the heating element inside
is not damaged.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Sunroof
Never clean with solvents or abrasive
agents, fuels, aggressive media
(e.g. paint cleaner, acetone-
containing solutions etc.), acidic or
highly alkaline media or abrasive
pads. Do not apply wax or polishing
agents to the sunroof.Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage
Rectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
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196Vehicle care
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Rear carrier system
Clean the rear carrier system with a
steam-jet or high-pressure jet cleaner
at least once a year.
Operate the rear carrier system once
in a while if not in regular use, in
particular during winter.
Interior careInterior and upholsteryOnly clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of
heavy soiling, use leather care.The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Plastic and rubber parts
Plastic and rubber parts can be
cleaned with the same cleaner as
used to clean the body. Use interior cleaner if necessary. Do not use any
other agent. Avoid solvents and petrol in particular. Do not use high-
pressure jet cleaners.
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Service and maintenance197Service and
maintenanceGeneral information ...................197
Recommended fluids, lubricants and parts .................................... 198General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 81.
European service intervals Main service
Maintenance of your vehicle is
required every 20,000 miles or after 1 year , whichever occurs first, unless
otherwise indicated in the service
display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.
The European service intervals are
valid for the following countries:Andorra, Austria, Belgium, Bosnia-
Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany,
Greece, Greenland, Hungary,
Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Macedonia,
Malta, Montenegro, Netherlands,
Norway, Poland, Portugal, Romania,
Serbia, Slovakia, Slovenia, Spain,
Sweden, Switzerland, United
Kingdom.
Service display 3 81.
International service intervals Main service
Maintenance of your vehicle is
required every 10,000 miles or
1 year , whichever occurs first, unless
otherwise indicated in the service
display.
The international service intervals are valid for the countries which are notlisted in the European service
intervals.
Service display 3 81.
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198Service and maintenance
Confirmations
Confirmation of service is recorded in the Service and Warranty Booklet.The date and mileage is completed
with the stamp and signature of the servicing workshop.
Make sure that the Service and
Warranty Booklet is completed
correctly as continuous proof of
service is essential if any warranty or goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service interval with remaining engine oil life duration The service interval is based on
several parameters depending on
usage.
The service display lets you know
when to change the engine oil.
Service display 3 81.Recommended fluids,
lubricants and parts
Recommended fluids and
lubricants Only use products that meet the
recommended specifications.
Damage resulting from the use of
products not in line with these
specifications will not be covered by
the warranty.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
ageing control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for gasoline and diesel engines. If it is
unavailable, engine oils of other listed qualities have to be used.
Recommendations for petrol engines
are also valid for Ethanol (E85)
fuelled engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 202.
Topping up engine oil
Engine oils of different manufacturers
and brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.