Instructions for Transporters
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by Tesla. Do not transport Model Swith the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air suspension
vehicles only)
If Model S is equipped with Smart Air Suspension, it automatically self-levels, evenwhen power is off. To prevent damage, youmust activate Jack mode to disable self-
leveling:
1. Touch Controls > Driving on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 7 km/h.
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted intoNeutral. To keep Model S in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Roadside Assistance
Roadside Assistance3
