2015 TESLA MODEL S towing

Roadside Assistance......................2Contacting Roadside Assistance.......................... 2
Instructions for Transporters.................................. 3
Use a Flatbed Only 3Disable Self-Leveling (air suspension vehicles only) 3Activate Tow Mode 3Connect the Tow Chain 4Pull Onto the Trailer and Secure the Wheels 4
Safety Information..........................5Seat Belts....................................................................... 5
Wearing Seat Belts 5Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 6Testing Seat Belts 7Seat Belt Warnings 7
Child Safety Seats....................................................... 8
Guidelines for Seating Children 8Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 12Testing a Child Safety Seat 13Warnings - Child Safety Seats 13
Tesla Built-In Rear Facing Child Seats.............. 14
Usage Restrictions 14Opening 14Folding 15Seating a Child 16Warnings - Tesla Child Seats 17
Airbags.......................................................................... 18
Location of Airbags 18How the Airbags Work 19Types of Airbags 19Disabling the Passenger Front Airbags 20Inflation Effects 21Airbag Warning Indicator 21Airbag Warnings 21
Tire Care and Maintenance................................... 22
Maintaining Tire Pressures 22Inspecting and Maintaining Tires 23Replacing Tires and Wheels 24Using Tire Chains 25Tire Pressure Monitoring 25Understanding Tire Markings 27
Vehicle Loading.........................................................29
Load Capacity Labeling 29Calculating Load Limits 30Towing a Trailer 30Roof Racks 30
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 31
Declarations of Conformity.................................. 32
Key and Passive Unlocking System 32Tire Pressure Monitoring System 33Media Control Unit 33Radio Frequency Information 34
Reporting Concerns.................................................35
Contacting Tesla 35
Warranty..........................................36General Warranty Provisions............................... 36
Who is the Warrantor? 36What Vehicles are Covered? 36Multiple Warranty Conditions 36Limitations and Disclaimers 36Ownership Transfer 36Who Can Enforce this New Vehicle Limited Warranty? 37When Does the Warranty Period Begin and End? 37
Warranty Coverage................................................. 37
Basic Vehicle Limited Warranty 37Supplemental Restraint System Limited Warranty 37Battery and Drive Unit Limited Warranty 38
Exclusions and Limitations................................... 38
Warranty Limitations 38Additional Limitations and Exclusions 39Voided Warranty 40Damages 40
Obtaining Warranty Service................................ 40
Payment of Tax for Repairs 41Reasonable Time for Repairs 41Roadside Assistance (Japan) 41Modifications and Waivers 41
Dispute Resolution.................................................... 41Contents

Connect the Tow Chain
1. Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone toward you. When the clip releases, pull
the nose cone toward you, without
twisting or bending, to release the three remaining clips.
2. Insert the towing eye.
Fully insert the towing eye (found in the
front trunk) into the opening on the right
side, then turn it counter-clockwise until securely fastened.
3. Attach the tow chain to the towing eye.
Caution:
Before pulling, make sure the
towing eye is securely tightened.Pull Onto the Trailer and Secure the
Wheels
Secure wheels using chocks and tie-down
straps:
• Ensure any metal parts on the tie-down straps do not contact painted surfaces orthe face of the wheels.
• Do not place straps over body panels or through the wheels.Caution: Attaching straps to the chassis,
suspension or other parts of the vehicle's
body may cause damage.Caution: To prevent damage, do not
transport Model S with the tires directly
on the ground.
Roadside Assistance
4Model S Quick Guide

Calculating Load Limits
1. Locate the statement “The combined
weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information” label.
2. Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs (see Step 1).
4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs (635 kg) and there will be five 150 lb (68 kg)
passengers in the vehicle, the amount of
available cargo and luggage capacity is
650 lbs (1400 ‑ 750 (5 x 150) = 650 lbs) or
295 kg (635 ‑ 340 (5 x 68) = 295 kg.
5. Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity
calculated in Step 4.Warning: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp turns, loose items in the cabin
could injure occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical
examples of calculated load limits. These
examples assume passengers weighing 150 lbs (68 kg). If the passengers weigh more or less,
the available cargo and luggage load capacity decreases or increases respectively.
Example 1: Driver and one passenger
DescriptionTotalVehicle capacity weight954 lbs
(433 kg)Subtract occupant weight
(2 x 150 lbs/68 kg)300 lbs
(136 kg)Available cargo weight654 lbs
(297 kg)Example 2: Driver and four passengersDescriptionTotalVehicle capacity weight954 lbs
(433 kg)Subtract occupant weight (5 x
150 lbs/68 kg)750 lbs
(340 kg)Available cargo weight204 lbs
(93 kg)
The available cargo or luggage weight should
then be distributed between the front and
rear trunks.
Caution: Do not exceed the maximum
front trunk load weight of 136 kg.
Towing a Trailer
Warning: Do not use Model S for towing
purposes. Model S does not support a
trailer hitch. Installing one could cause
damage and increase the risk of an
accident.Caution: Using Model S for towing may
void the warranty.
Roof Racks
If Model S is equipped with the all glasspanoramic roof, you can carry up to 75 kgusing a Tesla-approved roof rack (see Partsand Accessories). A Model S equipped with a
solid aluminum roof is incompatible with roof
racks.
Caution: Damage caused by roof racks is
not covered by the warranty.Caution: Do not use roof racks, or place
any load, on the roof of a Model S that is equipped with a solid aluminum roof.Doing so can cause significant damage.
Safety Information
30Model S Quick Guide

• Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upondiscovery of a defect covered by this New Vehicle Limited Warranty;
• Accidents, collisions, or objects striking the vehicle; • Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or accessories, made by a person or facility not authorized or certified to do so;
• Improper repair or maintenance, including use of fluids, parts or accessories other than those specified in your owner documentation;
• Towing the vehicle;
• Improper winch procedures;
• Theft, vandalism, or riot; • Fire, explosion, earthquake, windstorm, lightning, hail, flood, or deep water;
• Driving the vehicle off-road, over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs, potholes, unfinished roads, debris, or other obstacles, or in
competition, racing or autocross or for any other purposes for which the vehicle is not
designed;
• Overloading the vehicle;
• Using the vehicle as a stationary power source; and
• The environment or an act of God, including, but not limited to, exposure to sunlight, airborne chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industryfallout, rail dust, salt, hail, floods, wind storms, acid rain, fire, water, contamination, lightning
and other environmental conditions.
Additional Limitations and Exclusions
In addition to the above exclusions and limitations, this New Vehicle Limited Warranty does not
cover any of the following:
• Any corrosion or paint defects including, but not limited to, the following: • Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship causing perforation (holes) in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches; and
• Corrosion and paint defects caused by, due to or resulting from accidents, paint matching, abuse, neglect, improper maintenance or operation of the vehicle, installation
of an accessory, exposure to chemical substances, or damages resulting from an act of
God or nature, fire, or improper storage;
• Non-genuine Tesla parts or accessories or their installation, or any damage directly or indirectly caused by, due to or resulting from the installation or use of non-genuine Teslaparts or accessories:
• Certain individual items associated with the vehicle, including, but not limited to the tires, Mobile Connector, High Power Wall Connector, any future connectors, and related charging
adapters, which have separate warranties subject to their own terms and conditions;
• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as a result of a defect in material or workmanship of a Tesla manufactured or supplied windshieldor window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
• Standard 12 month diagnostics checks;• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and • Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Warranty
Warranty39

Voided Warranty
You are responsible for the proper operation of the vehicle and for receiving and maintaining detailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or
maintenance and description of service or maintenance items, which should be transferred to
each subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow
the specific instructions and recommendations regarding the use and operation of the vehicle
provided in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories; • Carrying passengers and cargo within specified load limits; and• Making all repairs.
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage
may be excluded due to improper maintenance, service or repairs. Tesla Service Centers and
Tesla authorized repair facilities have special training, expertise, tools and supplies with respect to
your vehicle and, in certain cases, may employ the only persons or be the only facilities authorized
or certified to work on certain parts of your vehicle. Tesla strongly recommends that you have all
maintenance, service and repairs done at a Tesla Service Center or Tesla authorized repair facility
in order to avoid voiding, or having coverage excluded under, this New Vehicle Limited Warranty.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VINnumber or actual mileage;
• Vehicles that have been labeled or branded as dismantled, fire-damaged, flood-damaged, junk, rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages Tesla hereby disclaims any and all indirect, incidental, special and consequential damages arisingout of or relating to your vehicle, including, but not limited to, transportation to and from a Tesla Service Center, loss of vehicle value, loss of time, loss of income, loss of use, loss of personal orcommercial property, inconvenience or aggravation, emotional distress or harm, commercial loss
(including but not limited to lost profits or earnings), towing charges, bus fares, vehicle rental,
service call charges, gasoline expenses, lodging expenses, damage to tow vehicle, and incidental
charges such as telephone calls, facsimile transmissions, and mailing expenses.
Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of
the vehicle at the time of the claim.
The above limitations and exclusions shall apply whether your claim is in contract, tort (including
negligence and gross negligence), breach of warranty or condition, misrepresentation (whether
negligent or otherwise) or otherwise at law or in equity, even if Tesla is advised of the possibility of such damages or such damages are reasonably foreseeable. Some states or provinces do not
allow the exclusion or limitation of indirect, direct, special, incidental or consequential damages,
so the above limitations or exclusions may not apply to you.
Obtaining Warranty Service To obtain warranty service, you must notify Tesla within the applicable warranty period, and
deliver the vehicle, at your expense, during regular business hours to a Tesla Service Center, or
such other repair facility designated by Tesla in the Tesla Japan Warranty Region. The location of the nearest Tesla Service Center may be obtained by visiting www.teslamotors.com. The location
of Tesla Service Centers is subject to change at any time and without prior notice.
Warranty
40Model S Quick Guide

Please be prepared to provide the VIN, which is located on the upper dashboard on the driver’s
side of the vehicle and visible through the windshield and is also available on the vehicle
registration and title documentation, vehicle delivery date, current mileage and a description of
the defect when you contact Tesla.
In the event of a change of your address, please contact Tesla at the address or phone number
specified in the section of this New Vehicle Limited Warranty titled "Who is the Warrantor?"
Payment of Tax for Repairs
Some jurisdictions and/or local governments may require that tax be collected on warranty repairs. Where applicable law allows, you are responsible for payment of these taxes.
Reasonable Time for Repairs
You must allow Tesla a reasonable time for completion of repairs and/or service. Upon notification by Tesla of the completion of the vehicle repairs and/or service, you are responsible
for immediately picking up the vehicle, at your own expense.
Roadside Assistance (Japan)
Tesla provides complimentary roadside assistance emergency services, including towing services to the nearest Tesla Service Center or your home provided they are within 80 km of your vehicle,
for 4 years or 80,000 km, whichever comes first, for vehicles covered by this New Vehicle Limited Warranty at the time of the occurrence, subject to the exclusions and limitations described in
your Roadside Assistance documentation. You are responsible for any roadside assistance
emergency services for vehicles or repairs not covered by this New Vehicle Limited Warranty,
which will have a minimum charge of 40,000JPY, as applicable depending upon the location of
the vehicle, and for any charges for transportation beyond the first 80 km. Roadside assistance is not provided under this New Vehicle Limited Warranty but is a service intended to minimize
inconvenience when your Tesla vehicle is inoperable. Please refer to your Roadside Assistance
documentation for details.
Modifications and Waivers
No person or entity, including, but not limited to, a Tesla employee or authorized representative,
can modify or waive any part of this New Vehicle Limited Warranty. Tesla may occasionally offer
to pay a portion or all of the cost of certain repairs that are no longer covered by this New Vehicle Limited Warranty for specific vehicle models, which some states may refer to as“adjustment programs.” In such circumstances, Tesla will notify all known registered owners ofaffected vehicles. You may also inquire to Tesla directly regarding the applicability of such
programs, if any, to your vehicle. Tesla may also occasionally offer to pay a portion or all of the
cost of certain vehicle repairs that are no longer covered by this New Vehicle Limited Warranty
on an ad hoc case-by-case basis. Tesla reserves the right to do the above and to make changes to
vehicles manufactured or sold by Tesla and the applicable warranties, at any time, without
incurring any obligation to make the same or similar payment or changes for vehicles Tesla
previously manufactured or sold, or applicable warranties including this New Vehicle Limited
Warranty. Nothing herein shall imply that any Tesla vehicle is free of defects.
Dispute Resolution
To the fullest extent allowed by the law of your jurisdiction, Tesla requires that you first provide
Tesla, during the applicable warranty period specified in this New Vehicle Limited Warranty, with written notification of any defects you have experienced within a reasonable time to allow Tesla
an opportunity to make any needed repairs, before you pursue any remedy under applicable laws.
Warranty
Warranty41

T
telematics 31
tie-down straps 4
Tire and Loading Information label 29Tire Pressure Monitoring SystemFCC certification 33
overview of 25
tire pressures, checking 22
tiresbalancing 23
chains 25
inspecting and maintaining 23
pressures, how to check 22
replacing 24
replacing a tire sensor 26
rotation 23
tire markings 27
winter 24
tow chain, connecting 4
Tow mode 3
towing 3
towing a trailer 30
towing instructions 3
TPMSFCC certification 33
overview of 25
trailer hitches 30
transporting 3
V
vehicle loading 29
W wheel chocks 4
wheelsalignment 23
replacing 24
winter tires 24
Index
44Model S Quick Guide