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NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph
(106 km/h).
• Normal Ride Height (NRH) – This is the standard
position of the suspension and is meant for normal
driving.
• Off-Road 1 (OR1) (Raises the vehicle approximately
1 in [26 mm]) – This position should be the primary
position for all off-road driving until Off Road 2 (OR2)
is needed. A smoother and more comfortable ride will
result. To enter OR1, push the “Up” button once from
the NRH position while the vehicle speed is below
35 mph (56 km/h). When in the OR1 position, if the
vehicle speed remains between 40 mph (64 km/h) and
50 mph (80 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 50 mph (80 km/h), the vehicle will be automatically lowered to NRH. Off-Road 1
may not be available due to vehicle payload, an
EVIC/DID message will be displayed when this oc-
curs. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Un-
derstanding Your Instrument Panel” for further infor-
mation.
• Off-Road 2 (OR2) (Raises the vehicle approximately
2 in [51 mm]) – This position is intended for off-
roading use only where maximum ground clearance is
required. To enter OR2, push the “Up” button twice
from the NRH position or once from the OR1 position
while vehicle speed is below 20 mph (32 km/h). While
in OR2, if the vehicle speed exceeds 25 mph (40 km/h)
the vehicle height will be automatically lowered to
OR1. Off-Road 2 may not be available due to vehicle
payload, an EVIC/DID message will be displayed
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when this occurs. Refer to “Electronic Vehicle Informa-
tion Center (EVIC) or Driver Information Display
(DID)” in “Understanding Your Instrument Panel” for
further information.
• If the vehicle is in OFFROAD1 or OFFROAD2 setting,
be aware of your surroundings, you may not have the
clearance required for certain areas and vehicle dam-
age may occur.
• Aero Mode (Lowers the vehicle approximately .6 in
[15 mm]) – This position provides improved aerody-
namics by lowering the vehicle. The vehicle will
automatically enter Aero Mode when the vehicle
speed remains between 62 mph (100 km/h) and
66 mph (106 km/h) for greater than 20 seconds or if the
vehicle speed exceeds 66 mph (106 km/h). The vehicle
will return to NRH from Aero Mode if the vehicle speed remains between 30 mph (48 km/h) and 35 mph
(56 km/h) for greater than 20 seconds or if the vehicle
speed falls below 30 mph (48 km/h).
NOTE: Automatic Aero Mode may be disabled through
vehicle settings in the Electronic Vehicle Information
Center (EVIC)/Driver Information Display (DID) when
equipped with Uconnect 3.0, or your Uconnect® Radio
when equipped with UConnect® 5.0, 8.4A, or 8.4AN.
Refer to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect® Settings” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
• Entry/Exit Mode (Lowers the vehicle approximately 2
in [51 mm]) – This position lowers the vehicle for
easier passenger entry and exit as well as lowering the
rear of the vehicle for easier loading and unloading of
cargo. To enter Entry/Exit Mode, push the “Down”
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button once from the NRH while the vehicle speed is
below 33 mph (53 km/h). Once the vehicle speed goes
below 15 mph (24 km/h) the vehicle height will begin
to lower. If the vehicle speed remains between 15 mph
(24 km/h) and 25 mph (40 km/h) for greater than 60
seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, push the “Up” button
once while in Entry/Exit or drive the vehicle over
15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an EVIC/DID mes-
sage will be displayed when this occurs. Refer to
“Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” for further information.
NOTE: Entry/Exit mode may be achieved using your
key fob for easier entry/loading. Refer to “A Word About
Your Keys” in “Things To Know Before Starting Your
Vehicle” for further information. •
When in ENTRY/EXIT setting, be aware of your
surroundings, you may not have the clearance re-
quired for certain areas and vehicle damage may
occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors,
must be closed. If a door is opened at any time while the
vehicle is lowering the change will not be completed
until the open door(s) is closed.
This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into on-
coming traffic. When raising the vehicle, the rear of the
vehicle will move up first and then the front. When
lowering the vehicle, the front will move down first and
then the rear.
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After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC) or Driver Information Display (DID)” in
“Understanding Your Instrument Panel” or “Uconnect®
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Settings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further informa-
tion.
NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
Your Instrument Panel” or “Uconnect® Settings” in “Un-
derstanding Your Instrument Panel” if equipped with a
touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running. Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Electronic Vehicle Information Center
(EVIC) or Driver Information Display (DID)” in “Under-
standing Your Instrument Panel” or “Uconnect® Set-
tings” in “Understanding Your Instrument Panel” if
equipped with a touch screen radio for further informa-
tion.
NOTE:
This mode is intended to be enabled with engine
running.
Protection Mode
In order to “protect” the air suspension system, the
vehicle will enter Protection Mode when load leveling
cannot be achieved. Some driving may be required to
clear the protection mode telltale in the EVIC/DID. Refer
to “Electronic Vehicle Information Center (EVIC) or
Driver Information Display (DID)” in “Understanding
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Your Instrument Panel” or “Uconnect® Settings” in “Un-
derstanding Your Instrument Panel” if equipped with a
touch screen radio for further information.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Settings” in
“Understanding Your Instrument Panel” for further in-
formation.
Electronic Vehicle Information Center
(EVIC)/Driver Information Display (DID) Display
Messages
When the appropriate conditions exist, a message will
appear in the EVIC/DID display. Refer to “Electronic
Vehicle Information Center (EVIC) or Driver Information
Display (DID)” in “Understanding Your Instrument
Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
Operation
1 — Up Button
2 — Down Button
3 — Entry/Exit Mode Indicator (Customer selectable)
4 — Normal Ride Height Indicator (Customer selectable)
5 — Off-Road 1 Indicator (Customer selectable)
6 — Off-Road 2 Indicator (Customer selectable)
Air Suspension Switch
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The indicator lamps 3 through 6 will illuminate to show
the current position of the vehicle. Flashing indicator
lamps will show a position which the system is working
to achieve. When raising, if multiple indicator lamps are
flashing, the highest flashing indicator lamp is the posi-
tion the system is working to achieve. When lowering, if
multiple indicators are flashing, the lowest solid indica-
tor lamp is the position the system is working to achieve.
Pushing the “UP” button once will move the suspension
one position higher from the current position, assuming
all conditions are met (i.e. key in ON/RUN position,
engine running, speed below threshold, etc). The “UP”
button can be pushed multiple times, each push will raise
the requested level by one position up to a maximum
position of OR2 or the highest position allowed based on
current conditions (i.e. vehicle speed, etc).
Pushing the “DOWN” button once will move the suspen-
sion one position lower from the current level, assuming
all conditions are met (i.e. key in ON/RUN position,engine running, doors closed, speed below threshold,
etc). The “DOWN” button can be pushed multiple times,
each push will lower the requested level by one position
down to a minimum of Entry/Exit Mode or the lowest
position allowed based on current conditions (i.e. vehicle
speed, etc.)
Automatic height changes will occur based on vehicle
speed and the current vehicle height. The indicator lamps
and EVIC/DID messages will operate the same for
automatic changes and user requested changes.
•
Off-Road 2 (OR2) – Indicator lamps 3, 4, 5 and 6 will be
illuminated when the vehicle is in OR2.
• Off-Road 1 (OR1) – Indicator lamps 3, 4 and 5 will be
illuminated when the vehicle is in OR1.
• Normal Ride Height (NRH)/Aero Mode – Indicator
lamps 3 and 4 will be illuminated when the vehicle is
in this position.
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•Entry/Exit Mode – Indicator lamp 3 will be illumi-
nated when the vehicle is in Entry Exit Mode. Entry/
Exit mode can be requested up to 33 mph (53 km/h).
If vehicle speed is reduced to, and kept below, 15 mph
(24 km/h) indicator lamp 4 will flash and indicator
lamp 3 will remain solid until Entry/Exit Mode is
achieved at which point indicator lamp 4 will turn off.
• Transport Mode – No indicator lamps will be illumi-
nated. Transport Mode is disabled by driving the
vehicle.
• Tire/Jack Mode – Indicator lamps 3 and 6 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3 and 4 will
be illuminated. Wheel Alignment Mode is disabled by
driving the vehicle.AIR SUSPENSION SYSTEM (2500/3500 MODELS)
— IF EQUIPPED
Description
The air suspension system is a rear leveling ride height
system. The main purpose of this system is to maintain
the truck’s rear ride height level.
Rear Leveling Ride Height Switch
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