Useful information
These Operating Instructions describe all thestandard and optional equipment of your
COMAND system, as available at the time of
going to print. Country-specific differences
are possible. Please note that your COMAND
system may not be equipped with all the fea- tures described. This also applies to safety-
relevant systems and functions.
These Operating Instructions describe all the
standard and optional equipment for Audio
20, as available at the time of going to press. Country-specific differences are possible.
Please note that your Audio 20 system may
not be equipped with all the features descri-
bed. This also applies to safety-relevant sys-
tems and functions.
Please read the information on qualified spe-
cialist workshops: ( Ypage 27).
General notes
The COMAND section in these operating
instructions describes the basic principles for
operating your COMAND. More information
can be found in the Digital Operator's Manual.
Important safety notes
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating COMAND.
COMAND calculates the route to the destina-
tion without taking account of the following,
for example:
R traffic lights
R stop and yield signs
R merging lanes
R parking or stopping in a no parking/no
stopping zone
R other road and traffic rules and regulations
R narrow bridges
COMAND can give incorrect navigation com-
mands if the actual street/traffic situation
does not correspond with the digital map's
data. Digital maps do not cover all areas nor
all routes in an area. For example, a route may have been diverted or the direction of a one-
way street may have changed.
For this reason, you must always observe
road and traffic rules and regulations during
your journey. Road and traffic rules and reg-
ulations always have priority over the sys-
tem's driving recommendations.
188Important safety notes
COMAND
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of con-
sulting the map display for directions. Look-
ing at the icons or map display can distract
you from traffic conditions and driving, and
increase the risk of an accident.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h) your vehicle covers
a distance of 44 feet (approximately 14 m)
per second.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled
equipment and meets the FCC radio fre-
quency (RF) Exposure Guidelines in Supple-
ment C to OET65.
This equipment has very low levels of RF
energy that is deemed to comply without
maximum permissive exposure evaluation
(MPE). But it is desirable that it should be
installed and operated with at least 8inches
(20 cm) and more between the radiator and a
person's body (excluding extremities: hands,
wrists, feet and legs.)
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA only: The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions:
1) These devices may not cause interference, and
2) These devices must accept any interfer-
ence, including interference that may cause
undesired operation of the device.
Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user's authority to
operate the equipment.
Canada only: The wireless devices of this
vehicle comply with Industry Canada license- exempt RSS standard(s). Operation is subject
to the following two conditions:
1) These devices may not cause interference,
and
2) These devices must accept any interfer-
ence, including interference that may cause
undesired operation of the device.
Information on copyright
General information
Information on licenses for free and Open
Source software used in your vehicle and in
the electronic components can be found on
this website: http://www.mercedes-
benz.com/opensource .
Function restrictions
For safety reasons, some functions are
restricted or unavailable while the vehicle is in
motion. You will notice this, for example,
because either you will not be able to select
certain menu items or a message will appear
to this effect.
Function restrictions189
COMAND
Z
Functions
RHD FM radio/HD AM radio/satellite
radio
Internet radio (called up via communica-
tions functions)
R Media
Media support: audio CD, MP3 CD, DVD
video, 2 x USB, SD card, iPod ®
, Bluetooth ®
audio, 10 GB Media Register on the hard
drive
Music search using all media
R Sound systems
You can select from three sound systems:
Standard sound system
Burmester ®
surround sound system
Burmester high-end 3D surround sound
system for ultimate listening pleasure
R Navigation system
Destination entry using keyword search
Realistic 3D map with textured city models
Navigation functions such as Drive Infor-
mation and Google Maps™
Dynamic route guidance via SIRIUS satel-
lite radio
R Communication
Messaging functions (text messages,
email)
Address book
Internet browser
Mercedes-Benz Apps with Google™ Local
Search, Destination Download, Weather,
Facebook, Google Street View™, Internet
radio, stock prices, news and much more
WiFi interface for the connection of a
smartphone to COMAND Online and the
option of remote control for the front
passenger (SPLITVIEW)
Mercedes-Benz Mobile Website
WiFi hotspot functionality to connect a tab-
let PC or laptop in order to enable access to
the Internet using the customer's mobile
phone
R SIRIUS Weather Weather data as an information chart (cur-
rent forecast, 5-day preview, detailed infor-
mation)
Weather data on the weather map, e.g. rain
radar data, storm characteristics and the
track of tropical cyclones (hurricanes,
typhoons)
R Vehicle functions
Setting the multicontour seat with new
massage program
Climate control functions
Controlling ambient lighting: several color
and brightness level options
360° camera
Rear view camera
R Favorites functions
Fast access to favorites functions using the
favorites button on the touchpad
COMAND operating system191
COMAND
Z
BNavigation button
CRadio button
DMedia button
ETelephone, address book and Internet button
FVehicle and system settings button
GController
Back button
You can use the%button to exit a menu or
to call up the basic display of the current
operating mode.
X To exit the menu: briefly press the%
button.
COMAND changes to the next higher menu
level in the current operating mode.
X To call up the basic display: press the
% button for longer than two seconds.
COMAND changes to the basic display of
the current operating mode.
Controller
The controller in the center console lets you:
R select menu items on the display
R enter characters
R select a destination on the map
R save entries
The controller can be:
R turned
R slid left or right 1
R slid forwards or back 4
R slid diagonally 2
R pressed briefly or pressed and held
Touchpad
As an alternative to the controller, the touch-
pad enables menu items to be selected and
character entry including handwriting recog-
nition, for example.
:Touch-sensitive surface
;Favorites button
=Calls up quick access for audio and tele- phone
?Back button
X To activate the touchpad: press the sur-
face of the touchpad.
Do not press your fingers too hard on the
touchpad. Do not use any sharp objects on
the touchpad. This can lead to damage to the touchpad or to malfunctions.
COMAND operating system193
COMAND
Z
If a mobile phone network and GPS receptionare available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem. In
the Digital Operator's Manual, you will find
information on remote malfunction diagno-sis.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separatembrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button Fis flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example. The
Call Failedmessage appears in the
multifunction display. X
To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The
ConnectingCallmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be established, the
Call
Connectedmessage appears in the multi-
function display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
202Features
Stowage and features