2015 MERCEDES-BENZ S-Class stop start

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 191). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 432).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 408). Observe the warning
notes as you do so and add coolant if necessary. 196
DrivingDriving and parking

Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Observe the important safety notes for PLUG-
IN HYBRID vehicles (Y page 46).DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column. The DIRECT SELECT lever always returns to
its original position. The current transmission
position P,R, Nor Dappears in the transmis-
sion position display (Y page 199) in the mul-
tifunction display.
Engaging park position P !
If the engine speed is too high or the vehi-
cle is moving, do not shift the automatic
transmission directly from Dto R, from Rto
D or directly to P. The automatic transmis-
sion could otherwise be damaged. j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the Smart-
Key and remove the SmartKey.
R you switch off the engine using the Start/
Stop button and open the driver's door.
R you open the driver's door when the vehicle
is stationary or driving at very low speed
and the transmission is in position Dor R.
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary. Automatic trans
mission
197Driving an d parking Z

X
If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation on the ECO start/stop function
(Y page 193).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If the engine has been switched off, the auto- matic transmission automatically shifts to N.If the automatic transmission is to remain in
neutral
N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Pull the Start/Stop button out of the igni-
tion.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. 198
Automatic transmissionDriving and parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with PLUG-IN HYBRID operation (Y
page 290).Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing Refueling
205Driving and parking
Z

R
the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
If the engine cannot be switched off as descri-
bed here, see "Emergency engine cutoff"
(Y page 440).
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart-
Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if the driver's door or the front-passenger door is
opened.
Using the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 189).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
If you drive through a car wash with a con-
veyor, you can:
R switch on the ignition using the Start/
Stop button and shift the transmission to
N
R insert the SmartKey into the ignition
lock, switch on the ignition and shift the
transmission to N
In the event of an emergency, the engine can
be turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds. This function operates
independently of the ECO start/stop auto-
matic engine switch-off function. Parking
221Driving an d parking Z

Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal. Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 189) or
R if the ignition was switched on using the
Start/Stop button.
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.222
ParkingDriving and parking

The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is holding the vehicle
at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by the ECO start/stop function.
Releasing automatically The electric parking brake is released auto-
matically when all of the following conditions
are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the automatic transmission is in position R,
the trunk lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h).
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move. Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 222).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging and further damaged
in the event of this occurring again.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
PLUG-IN HYBRID vehicles: observe the
important safety notes for the high-voltage
battery (Y page 429). Parking
223Driving and parking Z

Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at 224
Driving tipsDriving and pa
rking