Problems with PLUG-IN HYBRID operation
Internal combustion engine Problem
Possible causes/consequences and
M
MSolutions You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off. For example, the self-diagnosis is not yet complete or the hybrid
system is malfunctioning.
X Switch off the ignition and turn it back on.
X Try to start the internal combustion engine again.
If the internal combustion engine still does not start: X Consult a qualified specialist workshop. You wish to pull away,
but the ECO start/stop
function does not start
the internal combus-
tion engine. The READY
indicator in the multi-
function display is off. The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up.
X Shift the transmission to P.
X Switch off the ignition and turn it back on.
X Start the engine. The hybrid system is malfunctioning.
X Consult a qualified specialist workshop. Recuperative Brake System
Problem
Possible causes/consequences and
M MSolutions Braking resistance is
reduced and brake
pedal travel is longer
than usual.
G
Risk of accident
The Recuperative Brake System is malfunctioning.
X Observe the additional display messages in the multifunction
display (Y page 316).
X Observe the information regarding indicator and warning lamps
in the instrument cluster (Y page 366) .290
PLUG-IN HYBRID operationDriving and parking
Hybrid system
Problem
Possible causes/consequences and
M
MSolutions The hybrid system was
deactivated automati-
cally. You have been in an accident.
The hybrid system remains deactivated if:
R the internal combustion engine cannot be restarted after a few
seconds.
R the red SRS warning lamp 6in the instrument cluster is lit.
X Consult a qualified specialist workshop. The hybrid system was
deactivated automati-
cally. The multifunction
display also shows a
display message. An electrical short circuit has occurred in the hybrid system or an
electrical connection has been disconnected.
X Observe the additional display messages in the multifunction
display (Y page 316).
X Consult a qualified specialist workshop. PLUG-IN HYBRID operation
291Driving and parking Z
Useful information
............................294
Important safety notes .....................294
Displays and operation .....................294
Menus and submenus ......................299
Display messages ............................. 316
Warning and indicator lamps in the instrument cluster ............................355 293On-board computer and displays
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating the on-board computer.
Only PLUG-IN HYBRID vehicles: G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Pull over as soon as it is safe to do so and
consult a qualified specialist workshop.
All vehicles except PLUG-IN HYBRID vehi-
cles: G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately.
If the operating safety of your vehicle is
impaired, pull over as soon as it is safe to do
so. Contact a qualified specialist workshop.
The on-board computer only shows messages
or warnings from certain systems in the mul- tifunction display. You should therefore make
sure your vehicle is operating safely at all
times.
For an overview, see the instrument panel
illustration (Y page 35). Displays and operation
Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached. Coolant temperature display
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. 294
Displays and operationOn-board computer and displays
X
Use : or9 to select the Coolant
Coolant
submenu.
X Press ato confirm the selection.
The multifunction display shows the cool-
ant temperature in a bar display. Settings menu
Introduction In the
Settings
Settings menu, you have the following
options:
R Changing assistance settings
(Y page 308)
R Changing hybrid settings (PLUG-IN hybrid
vehicles) (Y page 310)
R Changing head-up display settings
(Y page 311)
R Changing the light settings (Y page 312)
R Changing the instrument cluster settings
(Y page 312)
R Restoring the factory settings
(Y page 314)
Assistance submenu Deactivating/activating ESP
®
Observe the "Important safety notes" section
in the description of ESP ®
(Y page 82). G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident. Only deactivate ESP
®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
For further information about ESP ®
, see
(Y page 81).
X Start the engine.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Use : or9 to select the DriveAs‐ DriveAs‐
sist sist submenu.
X Press ato confirm.
X Press the :or9 button to select
ESP
ESP.
X Press ato confirm.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the ÷ warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 360).
Observe the information on display messages
(Y page 317).
Automatic activation of Night View Assist Plus
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings Settingsmenu. 308
Menus and submenusOn-board computer and displays
X
Use the :or9 button to select the
Position
Position function.
X Press the abutton to save the setting.
X Press the :or9 button to set the
position from Level
Level +5
+5(high) to Level
Level-5
-5
(low).
X Press the aor% button to save the
setting.
Using the Memory function, you can save and
call up the position of the Head-up display as
a single memory preset (Y page 143).
Setting the brightness
The brightness of the head-up display is auto-
matically adjusted to the surrounding ambi-
ent light. You can also individually adjust the
brightness of the head-up display.
X Switch on the Head-up display
(Y page 297).
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Use the :or9 button to select the
Head-up Display
Head-up Display submenu.
X Press ato confirm.
X Press the :or9 button to select the
Brightness
Brightness function.
X Press the abutton to save the setting.
X Press the :or9 button to set the
brightness from Level +5
Level +5 (bright) to
Level -5
Level -5 (dark).
X Press the aor% button to save the
setting.
Light submenu Switching the spotlight function on/off
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu. X
Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Lights Lights submenu.
X Press ato confirm.
X Use : or9 to select the Spotlight
Spotlight
function.
X Press the abutton to save the setting.
When the spotlight function is activated,
the assistance graphic shows the pedes-
trian symbol.
Further information on the spotlight function
(Y page 268).
Switching the daytime running lamps on/
off
This function is not available in Canada.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings Settingsmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Lights
Lights submenu.
X Press ato confirm.
X Press the :or9 button to select the
Daytime Running Lights
Daytime Running Lights function.
If the Daytime Running Lights
Daytime Running Lights function
has been switched on, the cone of light and the W symbol in the multifunction dis-
play are shown in white.
X Press the abutton to save the setting.
Further information on daytime running
lamps (Y page 150).
Instrument cluster submenu Selecting the unit of measurement for dis-
tance
The Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether cer-
tain displays appear in kilometers or miles in the multifunction display. 312
Menus and submenusOn-board computer and displays
X
Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settingsmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument Cluster
Instrument Cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display Unit Speed-/Odometer
Display Unit Speed-/Odometer func-
tion.
You will see the selected setting: km
km or
miles miles.
X Press the abutton to save the setting.
The selected unit of measurement for dis-
tance applies to:
R Speedometer
R Digital speedometer in the Trip
Trip menu
R Additional speedometer in the status area
on the multi-function display
The unit in the additional speedometer is
displayed inversely to the selected dis-
tance unit.
R Odometer and the trip odometer
R Trip computer
R Current consumption and the range
R Navigation instructions in the Navi
Navi menu
R Cruise Control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
All vehicles except PLUG-IN HYBRID vehi-
cles: with the Permanent Display
Permanent Display function
you can switch on the outside temperature in the status bar of the multifunction display.
PLUG-IN HYBRID vehicles: with thePerma‐ Perma‐
nent
nent Display
Display function you can switch on the
following displays in the status bar of the mul-
tifunction display. R
outside temperature
R coolant temperature (PLUG‑IN HYBRID
vehicles)
R the total electric range (PLUG-IN HYBRID
vehicles)
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument Cluster Instrument Cluster submenu.
X Press ato confirm.
X Press :or9 to select the Perma‐
Perma‐
nent Display
nent Display function.
X Press ato confirm.
All vehicles except PLUG-IN HYBRID
vehicles: the current setting for Outside Outside
Temperature
Temperature is shown.
Only PLUG-IN HYBRID vehicles: the cur-
rent selection of Outside Temperature
Outside Temperature,
Coolant Temperature
Coolant Temperature orElectric
Electric
Range
Range is displayed.
X Only PLUG-IN HYBRID vehicles: select
the desired option with :or9.
X To change the setting: pressa.
Switching the additional speedometer
on/off
Use the Additional Speedometer Additional Speedometer function
to choose whether the status area in the mul- tifunction display shows the speed digitally.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings Settingsmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select the
Instrument Cluster
Instrument Cluster submenu.
X Press ato confirm. Menus and submenus
313On-board computer and displays Z
Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
Currently Unavail‐ Currently Unavail‐
able See Opera‐ able See Opera‐
tor's Manual tor's Manual ABS (Anti-lock Brake System), ESP
®
(Electronic Stability Program),
BAS (Brake Assist), PRE‑ SAFE®
, the HOLD function, Hill Start
Assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping
Assist and Active Blind Spot Assist are temporarily unavailable.
BAS PLUS with Cross-Traffic Assist, PRE‑ SAFE®
Brake, PRE‑ SAFE®
PLUS and COLLISION PREVENTION ASSIST PLUS may also have
failed.
In addition, the ÷and! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed: X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, ESP
®
, BAS, PRE‑SAFE ®
, the HOLD function, Hill Start Assist,
Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist
and Active Blind Spot are unavailable due to a malfunction.
BAS PLUS with Cross-Traffic Assist, PRE‑SAFE ®
Brake, PRE‑SAFE ®
PLUS and COLLISION PREVENTION ASSIST PLUS may also have
failed.
The $ (USA only)/J (Canada only),÷and! warning
lamps in the instrument cluster may also light up.
ATTENTION ASSIST is deactivated.
G WARNING Display messages
317On-board computer and displays Z