
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example, when starting the engine.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 91).
Do not keep the SmartKey:
R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the Smart- Key.
Do not keep the SmartKey in the tempera-
ture-controlled cup holder (Y page 380). Oth-
erwise, the SmartKey will not be detected,
e.g. when starting the engine with the Start/ Stop button.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 97), you can
continue to start the engine with the Start/
Stop button. The engine can be turned off while the vehicle
is in motion by pressing and holding the
Start/Stop button for approximately three
seconds. This function operates independ-
ently of the ECO start/stop automatic engine switch-off function.
SmartKey positions with the Start/Stop
button :
Start/Stop button
; Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 357).
If Start/Stop button :has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position 190
DrivingDriving an
d parking

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 191). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 432).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 408). Observe the warning
notes as you do so and add coolant if necessary. 196
DrivingDriving and parking

Automatic down shifting occurs when
coasting.
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
Deactivating
If you have activated manual drive program
M , it will remain active for a certain amount of
time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase
or when driving on steep terrain.
If manual drive program Mhas been deacti-
vated, the automatic transmission shifts into
the automatic drive program that was last
selected.
You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel pad-
dle shifter and hold it in place (Y page 201).
or X Use the DIRECT SELECT lever to switch the
transmission position. or
X Use the program selector button to change
the drive program (Y page 200).
Manual drive program Mis deactivated.
The automatic transmission switches to
the previously activated drive program E
(drive program Con AMG vehicles) or S. Manual drive program (AMG vehicles)
General information In this drive program, you can permanently
change gear yourself by using the steering
wheel paddle shifters. The transmission must
be in position D.
Manual drive program Mis different from
drive program Swith regard to spontaneity,
responsiveness and smoothness of gear
changes.
As well as this permanent drive program M,
you can also activate temporary drive pro-
gram M(Y page 202).
Switching on the manual drive program In manual drive program
M, you can change
gear using the steering wheel paddle shifters
if the transmission is in position D. You can
see the currently selected drive program and
which gear is engaged in the multifunction
display.
X Press the program selector button
(Y page 200) repeatedly until Mappears in
the multifunction display.
Upshifting !
In manual drive program
M, the automatic
transmission does not shift up automati-
cally even when the engine limiting speed
for the current gear is reached. When the
engine limiting speed is reached, the fuel
supply is cut to prevent the engine from
overrevving. Always make sure that the
engine speed does not reach the red area of Automatic transmission
203Driving and parking Z

and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni-
tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection system could be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 490). Refueling
General information Pay attention to the important safety notes
(Y
page 205).
PLUG-IN HYBRID vehicles: pressure in the
fuel tank must be released before refueling.
Except PLUG-IN HYBRID vehicles: If you
unlock/lock the vehicle from the outside, the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Preparing to refuel X
Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
or, if the SmartKey is inserted in the ignition
lock: X Remove the SmartKey from the ignition
lock. 206
RefuelingDriving and parking

:
To insert the fuel filler cap
; Tire pressure table
= Fuel type to be used
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder on
the inside of the fuel filler flap.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
If you drive at speeds above 2 km/hw ith the
fuel filler flap open, the Tankklappe
Tankklappe offen offen
(Fuel filler flap open)
(Fuel filler flap open) message is
shown in the multifunction display.
i Close the fuel filler flap before locking the
vehicle.
i For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 363).
i If you are driving with the fuel filler cap
open, the 8reserve fuel warning lamp
flashes. A message appears in the multi-
function display (Y page 339). In addition, the
;Check Engine warning
lamp may light up (Y page 363).
For further information on warning and indi- cator lamps in the instrument cluster, see
(Y page 363). 208
RefuelingDriving and parking

R
the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
If the engine cannot be switched off as descri-
bed here, see "Emergency engine cutoff"
(Y page 440).
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart-
Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if the driver's door or the front-passenger door is
opened.
Using the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 189).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
If you drive through a car wash with a con-
veyor, you can:
R switch on the ignition using the Start/
Stop button and shift the transmission to
N
R insert the SmartKey into the ignition
lock, switch on the ignition and shift the
transmission to N
In the event of an emergency, the engine can
be turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds. This function operates
independently of the ECO start/stop auto-
matic engine switch-off function. Parking
221Driving an d parking Z

Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal. Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 189) or
R if the ignition was switched on using the
Start/Stop button.
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.222
ParkingDriving and parking

The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is holding the vehicle
at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by the ECO start/stop function.
Releasing automatically The electric parking brake is released auto-
matically when all of the following conditions
are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the automatic transmission is in position R,
the trunk lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h).
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move. Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 222).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging and further damaged
in the event of this occurring again.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
PLUG-IN HYBRID vehicles: observe the
important safety notes for the high-voltage
battery (Y page 429). Parking
223Driving and parking Z