G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let. Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the hybrid system Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con- tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
29 Z
High-voltage battery
G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery.
Hybrid vehicles: if the vehicle is idle for
lengthy periods, run it for a few minutes
once every six weeks to charge up the high- voltage battery. During the charging proc-
ess, switch off all electrical consumers, e.g.
the automatic climate control or the seat
heating.
Plug-in hybrid vehicles: if the vehicle is
idle for lengthy periods leave the high-volt- age battery connected to a charging sta-
tion.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (Y page 209).
Engine compartment Before opening the hood:
X Apply the electric parking brake.
X Shift the automatic transmission to park
position P. X
Switch the ignition off.
X Remove the Start/Stop button from the
ignition lock (Y page 189).
or X If the SmartKey is inserted in the ignition
lock: remove the SmartKey from the igni-
tion lock.
X Observe the warning notes on the risk of
electric shock (Y page 46).
X Observe the warning notices about the
hood (Y page 404). RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Braking System supports
you when braking with an electronically-con-
trolled brake boost mode and enables the
recovery of kinetic energy (recuperation). G
WARNING
If the Recuperative Braking System malfunc-
tions, braking resistance may be reduced and brake pedal travel may be longer than usual. If
you subsequently depress the brake pedal as usual, the braking effect may not be sufficient.
There is a risk of an accident.
In the event of this malfunction, continue to
depress the brake pedal. Stop the vehicle in
accordance with the traffic conditions. If nec-
essary, contact a qualified specialist work-
shop.
Further information about the Recuperative
Braking System (Y page 276).48
Hybrid vehiclesSafety
The braking action of PRE-SAFE
®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer a risk of collision.
R there is no longer an obstacle detected in
front of your vehicle. STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in partic-
ular if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
R the vehicle starts to skid.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 76).
No steering support is provided from STEER
CONTROL, if: R ESP ®
is malfunctioning.
R the lighting is faulty.
Power steering will, however, continue to
function. Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey. X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Any-
one can start the engine if a valid SmartKey
has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star- ted (yet the vehicle's battery is charged),
the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or X Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood 86
Protection against theftSafety
X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience
closing feature (Y page 108).
X To unlock the trunk lid: pull the handle on
the trunk lid.
Deactivating If you do not intend to use the vehicle for a
longer period of time, you can deactivate KEY- LESS-GO. The SmartKey will then use very lit-
tle power, thereby conserving battery power.
For the purposes of activation/deactivation,
the vehicle must not be nearby.
X To deactivate: press the&button on
the SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
lights up twice briefly and KEYLESS-GO is
deactivated.
X To activate: press any button on the
SmartKey or insert the SmartKey into the
ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a
SmartKey in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice
(Y page 94).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the &or% button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec- 92
SmartKeyOpening and closing
onds until the battery check lamp flashes
twice (Y
page 94). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 86).
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey.
For further information about: R unlocking the driver's door (Y page 98)
R unlocking the trunk (Y page 105)
R locking the vehicle (Y page 99)
Inserting the mechanical key X
Push mechanical key ;completely into
the SmartKey until it engages and release
catch :is back in its basic position. SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. SmartKey
93Opening and closing Z
Checking the battery
X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Change the battery (Y page 94).
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
R locks or
R unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the Smart-
Key (Y page 93). X
Press mechanical key ;into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover :opens. Do not hold battery compartment
cover
:closed while doing so.
X Remove battery compartment cover :. X
Repeatedly tap the SmartKey against your
palm until battery =falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contaminants.
X Insert the front tabs of battery compart-
ment cover :into the housing first and
then press to close it.
X Insert mechanical key ;into the Smart-
Key.
X Check the function of all SmartKey buttons
on the vehicle. 94
SmartKeyOpening and closing
Problems with the SmartKey
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 94) and replace it if nec-
essary (Y page 94).
If this does not work:
X Unlock (Y page 98) or lock (Y page 99) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 98) or lock (Y page 99) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 98) or lock (Y page 99) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 91). The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 94) and replace it if nec-
essary (Y page 94).
If this does not work:
X Unlock (Y page 98) or lock (Y page 99) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 98) or lock (Y page 99) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 98) or unlock (Y page 99) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. SmartKey
95Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 430).
or
X Jump-start the vehicle (Y page 432).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 94) and replace it if nec-
essary (Y page 94).
If this does not work:
X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 96
SmartKeyOpening and closing