2015 MERCEDES-BENZ S-Class battery

via telephone activation. Observe the on-site
operator instructions for the charging station. Charging the high-voltage battery (plug-in hybrid vehicles)
217Driving and parking Z

Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 91). The SmartKey batteries are discharged.
X Unlock the vehicle manually using the SmartKey (Y page 93).The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Consult a qualified specialist workshop. The high-voltage bat-
tery is not being
charged. A malfunction has occurred during the initialization of the charging
process.
X Ensure that the charging cable is connected to the electrical
outlet.
X Disconnect the charging cable connector from the vehicle
socket and plug it back into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage bat-
tery is not charged dur-
ing the charging proc-
ess when connected to
a power socket. The electrical outlet is faulty.
X Have the electrical outlet checked to test if it is functioning
properly.
or
X Use a different electrical outlet. The charging cable con-
nector cannot be
removed from the vehi- cle socket. The snap fastener on the charging cable connector is locked.
X Press and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The snap fastener on the charging cable connector is blocked.
X Press and hold the button on the charging cable connector.
X Try to remove the blockage. 218
Charging the high-voltage battery (plug-in hybrid vehicles)Driving and parking

Online access to the vehicle
General information G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
i Operation of integrated information
systems and communications equip-
ment in the vehicle: you must observe the
legal requirements for the country in which
you are currently driving.
From the "My Mercedes Electric - Vehicle
Homepage", you can call up remote query and
remote configuration functions for your vehi-
cle. This is possible from an Internet-enabled computer, as well as many modern smart-
phones.
You can access the "Vehicle Homepage" via
your web browser.
Please call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline num-
ber
1-800-FOR-MERCedes (1-800-367-6372)
to obtain the relevant Internet address.
In order to use the "Vehicle Homepage", you
must agree to the local terms of use.
The contractual periods of mbrace apply to
the "Vehicle Homepage". To use the "Vehicle Homepage", you require an activated access
to the mbrace emergency call system and a
separate activation/registration for the
"Vehicle Homepage".
More information about how to access the
"Vehicle Homepage" and the terms of use are
available from any authorized Mercedes-Benz Center. The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
R Dutch
R Chinese
Notes on data protection Bear in mind that the "Vehicle Homepage"
offers access to your data.
Therefore, look after the vehicle verification
code (VVC) provided and your user details
carefully.
The vehicle verification code (VVC) is required when you register for the first time on the
"Vehicle Homepage". This code is used to link
the vehicle and the user access on the "Vehi- cle Homepage" and enables correct use. If
you have any questions, please contact the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) .
i Prevent unauthorized persons from
accessing this data.
Every person who has access to the infor-
mation stated can use the functions on the
"Vehicle Homepage".
i Information when selling a vehicle or
buying a used vehicle:
R If you sell your vehicle, you are obliged to
delete the vehicle from your personal
area on the "Vehicle Homepage". Addi-
tionally, you must destroy documents
containing the vehicle verification code
(VVC).
R If you have bought a used vehicle, it is
possible that the previous owner still has
access to the "Vehicle Homepage". If in
doubt, have a new vehicle verification Charging the high-voltage battery (plug-in hybrid vehicles)
219Driving and parking Z

code (VVC) issued by the Mercedes-Benz
Center after purchase. With this new
code you can set up the access to your
vehicle. This is described in the "Setting
up a personal area" section on the "Vehi-
cle Homepage". There, you may also
deactivate the existing access of the pre- vious owner.
Calling up functions in the "My
Mercedes Electric - Vehicle Homepage" The "Vehicle Homepage" allows you access to
vehicle information and your vehicle's func-
tions using remote query and remote config-
uration.
The following functions can be accessed via
the "Vehicle Homepage":
R request the current condition of charge of
the high-voltage battery
R program the departure time (Y page 310)
R set/activate the "Pre-entry climate control
at departure time" function (REMOTE CLI-
MATE CONTROL), (see the separate
COMAND operating instructions)
Information on additional functions and oper- ating instructions can be found on the "Vehi-
cle Homepage".
Connecting the vehicle to the Internet i
This function is not available in all coun-
tries and requires activated access to the
mbrace emergency call system.
i This function is only available if the vehi-
cle is equipped with a telephone module.
You can use the "Vehicle Homepage" if the
vehicle has a connection to the Internet via
the telephone module. The telephone module uses CDMA (Code Division Multiple Access)
and transmits the necessary data by radio.
The vehicle automatically recognizes whether a connection to the Internet via the telephone
module is possible or not. No presets are
necessary. i
Restrictions in reception are possible if
the vehicle is in an underground car park,
for example. Restrictions may also occur in areas with poor mobile network coverage.
To enable the transfer of data via the tele-
phone module, you do not need a SIM card. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock. 220
ParkingDriving and parking

The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is holding the vehicle
at a standstill
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by the ECO start/stop function.
Releasing automatically The electric parking brake is released auto-
matically when all of the following conditions
are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the automatic transmission is in position R,
the trunk lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h).
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move. Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 222).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging and further damaged
in the event of this occurring again.
X Connect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
PLUG-IN HYBRID vehicles: observe the
important safety notes for the high-voltage
battery (Y page 429). Parking
223Driving and parking Z

Driving with DISTRONIC PLUS
Pulling away and driving
X
If you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
X Briefly pull the cruise control lever towards
you :.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front. If no
vehicle is detected in front, your vehicle
accelerates to the set speed.
The vehicle can also pull away when it is
facing an unidentified obstacle or is driving on
a different line from another vehicle. The vehi-
cle then brakes automatically. Be ready to
brake at all times.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed. However, the vehicle is only accelerated up tothe speed you have stored.
Selects the drive program
All vehicles (except AMG vehicles):
DISTRONIC PLUS supports a sporty driving
style when you select the Sdrive program (Y
page 200). Acceleration behind the vehicle
in front or to the set speed is then noticeably
more dynamic. If you have selected the E
driving program, the vehicle accelerates
more gently. This setting is recommended in
stop-and-start traffic.
AMG vehicles: DISTRONIC Plus supports a
sporty driving style when you select the Sor
M drive program (Y page 200). Acceleration
behind the vehicle in front or to the set speed is then noticeably more dynamic. When you
select the Cdrive program, the vehicle accel-
erates more gently. This setting is recom-
mended in stop-and-start traffic.
Changing lanes
If you change to the passing lane, DISTRONIC PLUS supports you when:
R you are driving faster than 45 mph
(70 km/h)
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. Driving syste
ms
235Driving an d parking
Z

R
the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (Y page 238).
If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at a sufficient distance behind the vehicle in
front. The specified minimum distance is set
using the control on the cruise control lever.
When the HOLD function is activated, the
transmission is shifted automatically to posi-
tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
R a system malfunction occurs.
R the power supply is not sufficient.
If a malfunction in the electric parking brake
occurs, then the transmission may also be
shifted into position Pautomatically. Setting a speed
X
Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/ h increments):briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;, the last speed
stored is increased or reduced.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y page 237).
i Make sure that you maintain the mini-
mum distance to the vehicle in front as 236
Driving systemsDriving an
d parking

by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go
Pilot X
Press button ;.
Indicator lamp :goes out. The DTR+:
DTR+:
Steering
Steering Assist.
Assist.Off
Offmessage appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not available, Steering Assist and Stop&Go Pilot
are deactivated automatically. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away. Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
Further information on deactivating the HOLD
function (Y page 243).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Activation conditions You can activate the HOLD function if all of
the following conditions are fulfilled:
R the vehicle is stationary.
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function.
R the driver's door is closed or your seat belt
is fastened.
R the electric parking brake is released.
R the transmission is in position D,Ror N.
R DISTRONIC PLUS is deactivated. 242
Driving systemsDriving and parking