Display messages
Possible causes/consequences and
M
MSolutions Active Blind Spot
Active Blind Spot
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Active Blind Spot Assist is temporarily inoperative.
Possible causes are:
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
When the causes stated above no longer apply, the display mes-
sage disappears.
Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Restart the engine. Active Blind Spot Active Blind Spot
Assist Inoperative Assist Inoperative Active Blind Spot Assist is defective.
X Visit a qualified specialist workshop. Park Assist Can‐
Park Assist Can‐
celed celed The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure that the multi-
function steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 251).Park Park
Assist
Assist Inoper‐
Inoper‐
ative
ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 251).
If the display message continues to be displayed: X Visit a qualified specialist workshop. 344
Display
messagesOn-board computer and displays
Tires
Display messages
Possible causes/consequences and
M
MSolutions Check Tire Pres‐
Check Tire Pres‐
sure Soon sure Soon Canada only:
The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tires or instal-
led new wheels and tires.
R the tire pressure in one or more tires is not correct.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 220).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 423).
X Check the tire pressures and, if necessary, correct the tire pres-
sure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 452).Check Tire Pres‐ Check Tire Pres‐
sure Then Restart sure Then Restart
Run Flat Indicator Run Flat Indicator Canada only:
The tire pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system (Y page 452).Run Run
Flat
Flat Indicator
Indicator
Inoperative
Inoperative Canada only:
The tire pressure loss warning system is faulty.
X Visit a qualified specialist workshop. 348
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Please Correct
Please Correct
Tire Pressure Tire Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressures at the next opportunity (Y page 449).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor (Y page 451).Check Tires
Check Tires The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 220).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 423).
X Check the tire pressure (Y page 449).
X If necessary, correct the tire pressure. Display
messages
349On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Warning Tire Mal‐
Warning Tire Mal‐
function function The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
G WARNING
If you drive with a flat tire, there is a risk of the following hazards: R a flat tire affects the ability to steer or brake the vehicle.
R you could lose control of the vehicle.
R continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 220).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 423). Tire Press. Moni‐ Tire Press. Moni‐
tor Currently tor Currently
Unavailable Unavailable Due to a strong source of radio interference, no signals can be
received from the wheel sensors. The tire pressure monitor is
temporarily malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. TirePress. Sen‐ TirePress. Sen‐
sor(s) Missing sor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X Have the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop. Tire Pressure Mon‐ Tire Pressure Mon‐
itor Inoperative itor Inoperative
No Wheel Sensors No Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Moni‐ Tire Press. Moni‐
tor Inoperative tor Inoperative The tire pressure monitor is faulty.
X Visit a qualified specialist workshop. 350
Display
messagesOn-board computer and displays
SmartKey
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Does Not Key Does Not
Belong to Vehicle Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. Â
Take Take
Your
YourKey
Keyfrom
from
Ignition
Ignition The SmartKey is in the ignition lock.
X Remove the SmartKey. Â
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. Â
Replace Replace
Key
KeyBattery
Battery The SmartKey batteries are discharged.
X Change the batteries (Y page 94).Â
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the
driver's door with the engine switched off.
This display message is displayed for a maximum of 60 seconds
and is simply a reminder.
X Take the SmartKey with you when you leave the vehicle. Â
Key Not Detected Key Not Detected
(white display mes-
sage) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Insert the SmartKey into the ignition lock and turn it to the
desired position. Â
Key Not Detected Key Not Detected
(red display message) The SmartKey is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 220).
X Locate the SmartKey.
X Press aon the steering wheel to confirm the display mes-
sage. 354
Display messagesOn-board computer and displays
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own- ers Online" at http://www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the WorX button on the mul-
tifunction steering wheel.
or
X Use the COMAND volume control.
The system offers various services, e.g.: R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all available features under "Owners Online"
at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis. A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCede s (1-800-367-6372)
or 1-866-990-9007 390
FeaturesSto
wage an d features
X
To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X After the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 396).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button Fis flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call. 392
FeaturesSto
wage an d features
MB Info call button
X
To call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Connecting Call Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Call
Connected
Connected message appears in the multi-
function display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com. The system has not been able to initiate an
MB Info call, if:
R the indicator lamp in MB Info call button
ï is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction steer-
ing wheel
R the corresponding button in COMAND to
end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location. Features
393Stowage and features Z