Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with PLUG-IN HYBRID operation (Y
page 290).Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing Refueling
205Driving and parking
Z
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident. Care
411Maintenance and care
Z
X
Use a soft cloth to clean the windshield in
front of camera ;.
Cleaning the camera in the radiator trim Camera lens
:is cleaned at regular intervals
by operating the windshield washer system.
X Use clear water and a soft cloth to clean
camera lens :when it is very dirty.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA 418
CareMaintenance and care
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the inter-
vals in the tire manufacturer's warranty book in your vehicle documents. If no warranty
book is available, the tires should be rotated
every 3,000 to 6,000 miles (5,000 to
10,000 km), or earlier if tire wear requires.
Ensure the direction of rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressure and, if nec- essary, restart the tire pressure loss warningsystem (Y page 452) or the tire pressure
monitor (Y page 451). Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk of hydroplaning. These advantages can only
be gained if the tires are installed correspond-
ing to the direction of rotation.
An arrow on the sidewall of the tire indicates its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool, dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.X
Make sure that "normal" level is selected
for AIRMATIC (Y page 246).
X Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove Start/Stop button from ignition
lock (Y page 189).
or, if the SmartKey is inserted in the ignition
lock:
X Remove the SmartKey from the ignition
lock.
X If included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(Y page 422).
The folding wheel chock is an additional
safety measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =.466
Changing a wheelWheels and
tires
remove the hub cap. Two different variants
can be installed. Vehicles with AMG wheels and plastic
hub caps:
X To remove: turn the center cover of hub
cap :counter-clockwise and remove.
X To install: before installing, ensure that
hub cap :is in the open position. To do so,
turn the center cover counter-clockwise.
X Put hub cap :in position and turn the
center cover clockwise until you feel and
hear hub cap :engage.
X Make sure that hub cap :is installed
securely. Vehicles with AMG wheels and aluminum
hub caps:
X To remove: take socket;and lug wrench
= from the vehicle tool kit (Y page 422).
X Position socket ;on hub cap :.
X Attach lug wrench =to socket ;and
loosen hub cap :counter-clockwise.
X Remove hub cap :. X
To install: before installing, check hub
cap :and the wheel area for soiling and
clean if necessary.
X Put hub cap :in position and turn until it is
in the right position.
X Position socket ;on hub cap :.
X Attach lug wrench =to socket ;and
tighten hub cap :.
The tightening torque must be
18 lb-ft (25 Nm).
i Note
that the hub cap should be tight-
ened to the specified torque of 18 lb-ft
(25 Nm). Mercedes-Benz recommends
that you have the hub cap installed at a
qualified specialist workshop. X
Using lug wrench =, loosen the bolts on
the wheel you wish to change by about one full turn. Do not unscrew the bolts com-
pletely. The jacking points are located just behind the
front wheel housings and just in front of the
rear wheel housings (arrows). 468
Changing a wheelWheels and tires
Mounting a new wheel
G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notes in the "Changing a wheel" sec-
tion (Y page 465).
Only use wheel bolts that have been designed for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel.
! AMG vehicles:
during removal and repo-
sitioning of the wheel, the wheel rim can
strike the ceramic-brake disc and damage
it. Therefore, you should proceed carefully
and get a second person assist to you.
Alternatively, you can use a second align-
ment bolt.
! To prevent damage to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt. X
Clean the wheel and wheel hub contact
surfaces.
X Slide the wheel to be mounted onto the
alignment bolt and push it on.
X Tighten the wheel bolts until they are fin-
ger-tight.
X Unscrew the alignment bolt.
X Tighten the last wheel bolt until it is finger-
tight.
Lowering the vehicle G
WARNING
The wheels could work loose if the wheel nuts and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed. 470
Changing a wheelWheels and tires
R
Gasoline with metalliferous additives
R Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle. Do not use addi-
tives. Otherwise, engine damage may
occur. This does not include cleaning addi-
tives for the removal and prevention of res- idue build-up. Gasoline may only be mixed
with cleaning additives recommended by
Mercedes-Benz; see "Additives". You can
obtain further information from any author- ized Mercedes-Benz Center.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavaila-
ble and you have to refuel with unleaded
gasoline of a lower grade, observe the fol-
lowing precautions:
R Only fill the fuel tank to half full with reg-
ular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
R Do not drive at the maximum speed.
R Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for assis-
tance.
i For further information, consult a quali-
fied specialist workshop or visit
http://www.mbusa.com (USA only).
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
As a temporary measure, if the recommended fuel is not available, you may also use regularunleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption.
Avoid driving at full throttle and sudden accel- eration. Never refuel using fuel with a lower
AKI. Information on refueling (Y
page 206).
Additives ! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives recom-
mended by Mercedes-Benz. Comply with
the instructions for use on the product
label. More information about recommen-
ded additives can be obtained from any
authorized Mercedes-Benz Center.
Mercedes-Benz recommends that you use
branded fuels that have additives.
The quality of the fuel available in some coun- tries may not be sufficient. Residue could
build up in the injection system as a result. In
such cases, and in consultation with an
authorized Mercedes-Benz Center, the gaso-
line may be mixed with the cleaning additive
recommended by Mercedes-Benz. You must
observe the notes and mixing ratios specified on the container. Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to ful-
fill the prescribed service intervals. Do not
change the engine oil or oil filter in order to achieve longer replacement intervals than
those prescribed. You could otherwise
cause engine damage or damage to the
exhaust gas aftertreatment.
Follow the instructions in the service inter-
val display regarding the oil change. Other-
wise, you may damage the engine and the
exhaust gas aftertreatment.
When handling engine oil, observe the impor- tant safety notes on service products
(Y page 489). Service products and filling capacities
491Technical data Z
The engine oils are matched to the perform-
ance of Mercedes-Benz engines and service
intervals. You should therefore only use
engine oils and oil filters that are approved for vehicles with maintenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Cen-
ter. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval S 400 4MATIC
S 550 PLUG-IN
HYBRID
276 229.5
AMG vehicles
157
279 229.5
All other models
277
278 229.5
i
MB approval is indicated on the oil con-
tainers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
S 400 4MATIC
S 550 PLUG-IN
HYBRID
6.9 US qt (6.5
l) S 600
S 600 MAYBACH
11.1 US qt (10.5
l) S 65 AMG
11.1 US qt (10.5
l) All ot
her AMG vehi-
cles 9.0 US qt (8.5
l) All ot
her models 8.5 US qt (8.0
l) Ad
ditives !
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE classification (viscosity) suitable for the prevailing outside
temperatures. The table shows you which
SAE classifications are to be used. The low-
temperature characteristics of engine oils
can deteriorate significantly, e.g. as a result
of aging, soot and fuel deposits. It is therefore
strongly recommended that you carry out reg- ular oil changes using an approved engine oil
with the appropriate SAE classification. Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals. 492
Service products and filling capacitiesTechnical data