Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 163). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 366).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 168
DrivingDriving and parking
A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 173)
R the position of the accelerator pedal
(Y page 173)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Kickdown Using kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. Program selector button
X
All vehicles (except Mercedes-AMG
vehicles): press program selector but-
ton :to change the drive program.
The selected drive program appears in the
multifunction display. X
Mercedes-AMG vehicles: press program
selector button :repeatedly until the let-
ter for the desired drive program appears in
the multifunction display. Automatic transmission
173Driving and parking Z
Deactivating
If you have activated manual drive program
M, it will remain active for a certain amount of
time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase or when driving on steep terrain.
When manual drive program Mis deactivated,
the automatic transmission shifts into the
automatic drive program that was last selec-
ted.
You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel gear-
shift paddle and hold it in place
(Y page 174).
or
X Use the DIRECT SELECT lever to shift the
transmission position.
or
X Use the program selector button to change
the drive program (Y page 173).
Manual drive program Mis deactivated.
The automatic transmission switches to
the previously activated drive program E
(drive program Con Mercedes-AMG vehi-
cles) or S. Manual drive program (Mercedes-
AMG vehicles)
General notes In this drive program, you can permanently
change gear yourself by using the steering
wheel gearshift paddles. The transmission
must be in position
D.
Manual drive program Mdiffers from drive
program Swith regard to spontaneity,
responsiveness and the smoothness of the
gear changes.
As well as this permanent drive program M,
you can also activate temporary drive pro-
gram M(Y page 175). Activating the manual drive program In manual drive program
M, you can change
gear yourself using the steering wheel gear-
shift paddles if the transmission is in position
D. The current drive program and the engaged
gear are shown in the multifunction display.
X Press the program selector button
(Y page 173) repeatedly until Mappears in
the multifunction display.
Upshifting !
In manual gearshift program
M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached, the fuel supply is cut to prevent the engine
from overrevving. You must make sure that the engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage. :
Gear indicator
; Upshift indicator
Before the engine speed reaches the red area, an upshift indicator will be shown in the mul-
tifunction display.
X When message ;appears in the multi-
function display, pull on the right-hand
steering wheel gearshift paddle. 176
Automatic transmissionDriving and pa
rking
!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position Pand
the key must be removed from the ignition lock
R the front wheels must be turned towards
the kerb on steep uphill or downhill gradi-
ents
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the key X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the key from the ignition, the automatic transmis-
sion shifts to
P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
Using the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 161).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's or front-
passenger door, the automatic transmission
shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Shift to neutral N.182
ParkingDriving and parking
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style.
The ECO display consists of three bars:
R Accel.
Accel.
R Constant Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration:
R Accel.
Accel. (evaluation of all acceleration pro-
cesses)
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant Constant (assessment of driving behav-
iour at all times)
- the bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes)
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast with-
out use of the brakes.
- the bar empties: frequent braking
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
Accel. Accel. andConstant
Constant,
R observe the gearshift recommendation
R drive the vehicle in drive program E
On long journeys at a constant speed, e.g. on the motorway, only the bar for Constant
Constantwill
change.
The ECO display summarises the driving char-
acteristics from the start of the journey to its completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these
changes are smaller. For more dynamic
changes, perform a manual reset.
Further information on the ECO display
(Y page 250). Driving tips
185Driving and parking Z
age the engine, the electronics or the trans-
mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R in the case of standing water, the water
level must be no higher than the lower edge
of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS. If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Further information on driving with snow
chains (Y page 379).
Further information on driving with summer
tyres (Y page 378).
Observe the notes in the "Winter operation"
section (Y page 378). Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one
well thought-out system – for the safety of thevehicle occupants and that of other road
users.
Further information on driving safety systems (Y page 69). 188
Driving systemsDriving and parking
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. Take particular note of
this when driving a laden vehicle. By doing so, you will make use of the braking effect of the engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a
steady speed for a prolonged period. You can store any road speed above 30 km/h.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control is
only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time and for staying in
lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored. Cruise control lever
:
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed or calling up
the last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the speedometer, the seg- ments between the stored speed and the
maximum speed light up. Driving systems
189Driving and parking Z
Setting a speed
Bear in mind that it may take a brief moment
until the vehicle has accelerated or braked tothe set speed.
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up :or down ;to the pressure
point.
The last stored speed increases or decrea- ses in 1 km/h increments.
X To adjust the set speed in 10 km/h
increments: briefly press the cruise con-
trol lever up :or down ;beyond the
pressure point.
The last stored speed increases or decrea- ses in 10 km/h increments.
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel- erate to overtake, cruise control adjusts
the vehicle's speed to the last speed stored
after you have finished overtaking. Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards =.
or X Brake.
or
X Briefly move the cruise control lever in the
direction of arrow ;.
Variable SPEEDTRONIC is selected. LIM
indicator lamp :in the cruise control lever
is lit.
Cruise control is automatically deactivated if:
R you apply the electric parking brake
R you are driving at less than 30 km/h
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise con‐ Cruise con‐
trol off
trol off message in the multifunction dis-
play for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
General notes SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. Change into
a lower gear in good time on long and steep Driving systems
191Driving and parking Z