
Problems with the steering wheel heating
Problem
Possible causes/consequences and
0050
0050Solutions The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position
buttons. This function is only available on
vehicles with memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 279).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or Steering wheel
113Seats, steering wheel and mirrors Z

Folding the exterior mirrors in or out
electrically X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 157).
X Briefly press button 0043.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 280).
X Turn the SmartKey to position 1in the igni-
tion lock (Y page 157).
X Briefly press button 0043.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer:
(Y page 280) R
the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold button for
folding the mirrors 0043(Ypage 115) until
you hear a click and then the mirror engage
in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 114). Automatic anti-glare mirrors
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti- glare mode if the following conditions are met simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
i The mirrors do not go into anti-glare mode
if reverse gear is engaged or if the interior
lighting is switched on. Mirrors
115Seats, steering wheel and mirrors Z

Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X Lock and then unlock the vehicle using the
SmartKey. Replacing bulbs
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine. G
WARNING
Bulbs, lamps and connectors can get very hot when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before changing a bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot R
you drop it
R you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only install spare
bulbs of the same type and the specified volt- age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 129). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs, con- sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure that these function correctly at all times.
Have the headlamp setting checked regularly. Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb type can be found in the legend. Replacing bulbs
129Lights and windshield wipers Z

As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 320).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043twice
when in this position.
X To switch on the ignition: press Start/
Stop button 0043twice.
The ignition is switched on.
i The ignition is switched off when:
R the driver's door is opened and
R you press Start/Stop button 0043once
when in this position. 0087
Start/Stop button USA
0085 Start/Stop button Canada
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.
It is only possible to switch between KEY-
LESS-GO mode and SmartKey operation
when the transmission is in position P.X
Remove Start/Stop button 0043from ignition
lock 0044.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the Smart-
Key is in the vehicle:
R the vehicle can be started using the
Start/Stop button
R electrically powered equipment can be
operated. Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. Driving
159Driving an d parking Z

G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P
(Y page 168).
The transmission position display in the
multifunction display shows
P (Y page 168).
i You can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey X
To start a gasoline engine: turn the
SmartKey to position 3in the ignition lock
(Y page 157) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2in the ignition lock
(Y page 157).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028preglow indicator lamp
goes out, turn the SmartKey to position 3
(Y page 157) and release it as soon as the
engine is running. i
You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine X
Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button (Y page 158) once.
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 158).
Preglow is activated and the engine starts.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle. This mode for starting the engine oper-
ates independently of the ECO start/stop
automatic engine start function. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R
(Y page 168).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 184) is
automatically released. 160
DrivingDriving and parking

The red
0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus-
ter goes out.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If the brake
pedal is not depressed, the DIRECT SELECT
lever can still be moved but the parking lock remains engaged.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 279).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Pulling away with a trailer To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
X Press and hold handle 0043.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards. The red
0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus- ter remains on.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever 0043.
The electric parking brake is released.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus-
ter goes out.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your foot
from the brake pedal to the accelerator pedal and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Remove your foot from the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. Driving
161Driving and parking Z

R
If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the electric parking brake is engaged,
release it.
R Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
0045 Park position
Do not shift the transmission into
position
P(Y page 182) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 170
Automatic transmissionDriving and parking

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
177Driving and parking
Z