2015 MERCEDES-BENZ GLE SUV check engine

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Problems with PLUG-IN HYBRID operation (Y
page 271).Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
175Driving and parking
Z

AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. Topping up AdBlue ®
is part of
the maintenance work. Under normal operating
conditions, a full tank of AdBlue ®
should last
until the next service due date.
When the supply of AdBlue ®
is down to approx-
imately 3.8 l, the Refill AdBlue See Own‐
Refill AdBlue See Own‐
er's Manual er's Manual message is shown in the multi-
function display.
X Add at least 3.8 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and throat. You may also experience coughing and
watery eyes.
Do not inhale any ammonia vapours that may be
released. Only fill the AdBlue ®
tank in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with skin, eyes or clothing. Keep AdBlue ®
away from children. If you or others come into contact with AdBlue
®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam-
age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the AdBlue ®
tank has been completely filled. Do not fill the 180
RefuellingDriving and pa
rking

the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode (Y page 269).
The high-voltage battery can be charged as fol-
lows:
R through energy recuperation while the vehicle
is in motion
R during the journey by the combustion engine
in CHARGE operating mode (Y page 262)
R with the relevant charging cable at a mains
socket while the vehicle is stationary
R with the relevant charging cable at a wallbox
while the vehicle is stationary
R with the relevant charging cable at a charging
station while the vehicle is stationary
The high-voltage battery can be charged in a
nominal voltage range from 100 Vto 240 V.
You can view the charge status of the high-volt-
age battery in the multifunction display. You can
find information in "PLUG-IN HYBRID opera-
tion", section "Menus and submenus" under
"Energy flow display" (Y page 263).
High and low outside temperatures Low outside temperatures
The maximum performance of the high-voltage
battery is significantly reduced at very low out-
side temperatures. The high-voltage battery is
then no longer able to provide the normal elec-
trical power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max- imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by:
R high and low outside temperatures
R operating the climate control system
R switching on consumers The battery's physical characteristics are such,
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
R a reduction in battery performance
R longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
R check the charge status of the high-voltage
battery more often
R connect the vehicle to a power supply.
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use Please note the information on exceptions and
limitations in the warranty documentation and
in the Service Booklet.
Handling the charging cable and charg- ing cable controls Do not leave the charging cable controls
(Y
page 185) hanging loose from a mains
socket. Otherwise, this could result in a poor
contact with the mains socket and malfunctions
when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
R never lift or carry the controls by the charging
cable connector or the mains plug
R to transport the charging cable, the charging
cable can be:
- charging cable variant 1: wrapped around
the controls or secured to the control hous-
ing.
- charging cable variant 2: wrapped around
the controls and secured with a strap
Information on charging cable variants can be
found under "Charging cable for mains sockets"
(Y page 185). 184
Charging the high-voltage batteryDriving and parking

Using the key
X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the key to position 0in the ignition lock
and remove it.
The immobiliser is activated.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's door or the front-
passenger door or remove the key from the igni- tion, the automatic transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
Using KEYLESS-GO X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 158).
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
If you then open the driver's or front-passenger door, the automatic transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N. X
Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
i The engine can be switched off while the
vehicle is in motion by pressing and holding
the Start/Stop button for about three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-
off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunction
in the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake carries out a func-
tion check at regular intervals when the 192
ParkingDriving and parking

Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of salt
may form on the brake discs and pads. This can increase the braking distance considerably.
R Apply the brakes occasionally in order to pre-
vent any salt build-up. Ensure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal at the end
of the journey and when starting the next
journey.
R Maintain a much greater distance to the vehi-
cle in front.
New brake pads/linings Brake pads/linings and discs that are either new
or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been approved
for Mercedes-Benz vehicles or which corre-
spond to an equivalent quality standard. Brake
pads/linings which have not been approved for Mercedes-Benz vehicles or which are not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for high loads. This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R environmental conditions, such as tempera-
ture and humidity
The wear of individual brake system compo-
nents such as the brake pads/linings or brake
discs depends on individual driving style and
operating conditions.
For this reason, it is impossible to state a mile-
age (service life) that will be valid under all cir-
cumstances. An aggressive driving style will
lead to high wear. You can obtain further infor-
mation about this from your Mercedes-Benz
Service Centre. Brake pads/linings and discs that are either new
or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. Always be aware of this and adapt your
driving and braking accordingly during the run-
ning-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the #brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. If you regularly drive at high
speeds, it is particularly important to have the
brake system checked and maintained regu-
larly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan-
ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in whichaquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Driving tips
197Driving and parking Z

The following driving systems are specially
adapted to off-road driving:
R the Offroad drive program (vehicles without
Off-Road Engineering package)
(Y page 254)
R Offroad andOffroad Plus drive programs
(vehicles with Off-Road Engineering pack-
age) . (Y page 254)
R LOW RANGE offroad gear (vehicles with the
Off-Road Engineering package)
(Y page 255)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 255)
R Off-road ABS (Y page 71)
R Offroad 4ETS (Y page 76)
R Offroad ESP ®
(Y page 77)
R AIRMATIC package (vehicle level)
(Y page 220)
R DSR (Downhill Speed Regulation)
(Y page 252)
Observe the following notes:
R Stop the vehicle before driving off-road. If
necessary, select the offroad program
(Y page 254) or shift to the LOW RANGE off-
road gear (Y page 255).
R Select a vehicle level suitable for the off-road
terrain. To avoid damaging the vehicle, make sure there is always sufficient ground clear-
ance.
R Make sure that items of luggage and loads are
stowed safely and are well secured
(Y page 355).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 252).
R Drive slowly and evenly, if necessary at walk-
ing pace.
R Ensure that the wheels are in contact with the
ground at all times.
R Drive with extreme care on unknown off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over. R
Always keep the doors, the tailgate and the
sliding sunroof closed while the vehicle is in
motion.
R Do not stray from marked routes or paths.
R Observe the notes on off-road fording
(Y page 198).
i Information about retrofitting special all-ter-
rain tyres is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-faces.
Checklist before driving off-road X
Engine oil level: check the engine oil and top
it up if necessary.
When driving on steep gradients, the oil level must be sufficiently high to ensure a correct
oil supply in the vehicle.
X AdBlue ®
tank (BlueTEC vehicles): check
the level and top up if necessary
(Y page 180).
X Tyre-change tool kit: check that the jack is
working and make sure you have the wheel
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Wheels: dented or bent wheels can lead to a
loss of tyre pressure and damage to the tyre
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and 200
Driving tipsDriving and parking

reduce the risk of an accident to yourself and
other road users.
X If the Off-road orOff-road Plus drive pro-
gram is selected: select the Individual,
Sport, Comfort orSlippery drive program
(Y page 166).
X Deactivate the LOW RANGE offroad gear
(Y page 255).
X Deactivate DSR (Y page 252).
X Lower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels and tyres with a water jet
and remove any foreign objects.
X Clean the wheels, wheel arches and the vehi-
cle underside with a water jet; check for any
foreign objects and damage.
X Check whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts.
X After the trip, examine without fail the entire
undercarriage, wheels, tyres, brakes, body-
work structure, steering, chassis and exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after driving
off-road, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving on sand Observe the following rules when driving on
sand:
R Select the Offroaddrive program (vehicles
with Off-Road Engineering package)
(Y page 254).
R Select the Offroaddrive program (vehicles
without Off-Road Engineering package)
(Y page 254).
R Select a higher vehicle level. R
Avoid high engine speeds.
R Use the left-hand steering wheel gearshift
paddle to shift to a lower gear appropriate to the terrain.
R Drive quickly to overcome the rolling resist-
ance. Otherwise, the vehicle could dig itself
into the sand.
R Drive in the tracks of other vehicles if possi-
ble. Make sure that:
- the tyre ruts are not too deep
- the sand is firm enough
- your vehicle has sufficient ground clear-
ance
Tyre ruts and gravel roads !
Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or bottom out and get stuck.
Observe the following rules when driving along
ruts in off-road terrain or on roads with loose
gravel: R Select the Offroaddrive program (vehicles
with Off-Road Engineering package)
(Y page 254).
R Select the Offroaddrive program (vehicles
without Off-Road Engineering package)
(Y page 254).
R Select a higher vehicle level.
R Avoid high engine speeds.
R Shift to a lower gear using the left-hand steer-
ing wheel gearshift paddle.
R Drive slowly.
R Where ruts are too deep, drive with the
wheels on one side on the middle section of
turf if possible.
Driving over obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. Any damage to the vehicle
always increases the risk of an accident. Driving tips
201Driving and parking Z

vehicle is facing in the direction of the line of
fall.
R Check that the brakes are working normally
after a long downhill stretch.
i Off-road ABS is activated when the off-road
program is selected.
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-in
effect achieved in the process reduces the
stopping distance when driving off-road. The
steerability of the vehicle is considerably
reduced if the wheels lock. Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno- vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well thought-out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(Y page 70). Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or towing a trailer. By doing so, you will make use of
the braking effect of the engine. This relieves the load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a steady
speed for a prolonged period. You can store any road speed above 30 km/h. Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account road, weather or traffic conditions. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good time, and for staying in lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed (e.g. in
heavy traffic or on winding roads)
R on smooth or slippery roads. Braking or accel-
erating can cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever :
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last stored
speed
? To activate or reduce speed
A To switch between cruise control and varia-
ble SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
X To switch between variable SPEED-
TRONIC and cruise control:
press the cruise
control lever in the direction of arrow A. Driving systems
203Driving and parking Z