Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ABS (Anti-lock Brake System), BAS (Brake Assist), ESP
®
(Electronic
Stability Program), ESP ®
trailer stabilisation, PRE ‑SAFE®
, the HOLD
function, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are temporarily
unavailable.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE‑SAFE ®
PLUS and PRE‑SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R self-diagnosis is not yet complete
R the on-board voltage may be insufficient
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message: X Drive on carefully.
X Consult a qualified specialist workshop immediately. !÷
inoperative inoperative See
See Own‐
Own‐
er's Manual
er's Manual ABS, BAS, ESP
®
, ESP ®
trailer stabilisation, PRE ‑SAFE®
, the HOLD
function, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are unavailable due to a malfunction.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE‑SAFE ®
PLUS and PRE‑SAFE ®
Brake may also have failed.
In addition, the J,÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example. Display messages
301On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions The steerability and braking characteristics may be severely affected.
The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. ÷
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ESP
®
, ESP ®
trailer stabilisation, BAS, PRE ‑SAFE®
, the HOLD function,
hill start assist, Crosswind Assist, STEER CONTROL, Active Lane
Keeping Assist and Active Blind Spot Assist are unavailable due to a
malfunction.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE ‑SAFE®
PLUS and PRE ‑SAFE®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the instru-
ment cluster.
The self-diagnosis function, for example, may not be complete.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 302
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions ÷
inoperative inoperative
See
SeeOwn‐
Own‐
er's Manual
er's Manual ESP
®
, ESP ®
trailer stabilisation, BAS, PRE ‑SAFE®
, the HOLD function,
hill start assist, Crosswind Assist, STEER CONTROL, Active Lane
Keeping Assist and Active Blind Spot Assist are unavailable due to a
malfunction.
The adaptive brake lights, COLLISION PREVENTION ASSIST PLUS,
BAS PLUS with Cross-Traffic Assist and PRE‑SAFE ®
Brake may also
have failed.
In addition, the ÷andå warning lamps light up in the instru-
ment cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. T!
÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual EBD (electronic brake force distribution), ABS, ESP
®
, ESP ®
trailer sta-
bilisation, BAS, PRE ‑SAFE®
, the HOLD function, hill start assist, Cross-
wind Assist, STEER CONTROL, Active Lane Keeping Assist and Active
Blind Spot Assist are unavailable due to a malfunction.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE‑ SAFE®
PLUS and PRE ‑SAFE®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster and a warning tone sounds.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Display
messages
303On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions !
Turn on the igni‐ Turn on the igni‐
tion tion
to
torelease
release the
the
parking brake
parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the ignition
was switched off.
X Key: turn the key to position 1in the ignition lock.
X KEYLESS-GO: switch on the ignition. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 192).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
!indicator lamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking brake
(Y page 192). !
Parking brake See Parking brake See
Owner's Manual Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake lever for at least ten seconds.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red !indicator lamp are lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Release the electric parking brake automatically (Y page 192).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. 304
Display
messagesOn-board computer and displays
Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top up coolant See Top up coolant See
Owner's Manual Owner's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 376).
If you have to top up the coolant frequently: X Contact a qualified specialist workshop and have the engine cooling
system checked. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is
overheated can cause some fluids which may have leaked into the
engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 191).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not blocked,
e.g. by frozen slush.
X Do not start the engine again until the display message goes out and
the coolant temperature is below 120 †. The engine may otherwisebe damaged.
X Pay attention to the coolant temperature display.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. 316
Display messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions ý
Different. lock Different. lock
sys. Malfunction sys. Malfunction The differential lock is faulty.
X Do not drive at speeds above 80 km/h.
X Consult a qualified specialist workshop. ý
Different. locking Different. locking
sys. cooling down sys. cooling down
Please wait Please wait The differential lock is too hot and has been disengaged.
X Drive on carefully.
X Allow the differential lock to cool down.
The differential lock re-engages as soon as it has cooled down. LOW RANGE Stop LOW RANGE Stop
Apply parking brake Apply parking brake A gearshift process has been cancelled. LOW RANGE is in the neutral
position. There is no connection between the engine and the drive
wheels.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake. Do not continue driving under any
circumstances.
X Repeat the gearshift process. LOW RANGE Malfunc‐
LOW RANGE Malfunc‐
tion tion
To
Topark,
park, apply
apply
parking brake
parking brake LOW RANGE is malfunctioning.
X Do not drive at speeds above 80 km/h.
X When parking, safeguard the vehicle against rolling away
(Y page 191).
X Consult a qualified specialist workshop. LOW RANGE max. LOW RANGE max.
speed 40 km/h speed 40 km/h You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW RANGE max. LOW RANGE max.
speed 70 km/h speed 70 km/h You have exceeded the maximum speed for the gearshift process.
X Drive more slowly.
The gear change is made. LOW RANGE Shift to LOW RANGE Shift to
position N briefly position N briefly You have reduced the vehicle speed, but the automatic transmission
is not in position N.
X Briefly shift the automatic transmission to position N.LOW RANGE Shifting
LOW RANGE Shifting
cancelled Please cancelled Please
reactivate reactivate The gearshift process has been cancelled.
X Repeat the gearshift process. Ã
Inoperative
Inoperative DSR (Downhill Speed Regulation) is deactivated due to a fault.
X Have DSR checked at a qualified specialist workshop. 324
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open.
A warning tone also sounds.
X Close all doors. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 191).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 274).
X When the display message disappears, re-couple the trailer.
If the display message continues to be displayed: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop. j
Trailer coupling Trailer coupling
extending extending The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 274). 334
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Telephone
Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 377).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery (Y page 87).Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Locate the key. 336
Display
messagesOn-board computer and displays