2015 MERCEDES-BENZ GLC SUV steering

high-voltage battery connected to a charg-
ing station.
Charging the high-voltage battery
(Y page 210).
Engine compartment Before opening the bonnet:
X Apply the electric parking brake.
X Shift the transmission to position P.
X Switch the ignition off.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO:
X Remove the Start/Stop button from the
ignition lock.
X Observe the warning notes on the risk of
electric shock (Y page 44).
X Observe the warning notes about the bon-
net (Y page 415). RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Braking System supports
you when braking with an electronically-con-
trolled brake boost mode and enables the
recovery of kinetic energy (recuperation).
Further information about the Recuperative
Braking System (Y page 287).Panic alarm X
To prime: press the!button :for
approximately one second.
A visual and audible alarm is triggered if the alarm system is primed.
X To deactivate: press the!button :
again.
or
X Insert the key into the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in
certain countries. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Airbags
R Child restraint system
R Child seat securing systems
The components of the restraint system work
in conjunction with each other. They can only
deploy their protective function if all vehicle
occupants always:
R fasten their seat belts correctly
(Y page 50)
R adjust their seat and head restraint prop-
erly (Y page 121).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position .
You also have to make sure that an airbag can
inflate properly if deployed (Y page 53).46
Occupant safetySafety

Airbags
Introduction The installation location of an airbag is iden-
tified by the AIRBAG symbol.
An airbag supplements a correctly worn seat
belt. It is not a replacement for the seat belt. The airbag offers additional protection in
applicable accident situations.
Not all airbags are deployed in an accident.
The different airbag systems work independ-
ently of each other (Y page 62).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to completely rule out a risk of injury caused by an airbag due to the
speed at which the airbag must be deployed.
Important safety notes G
WARNING
If you deviate from the correct seat position,
the airbag cannot perform its intended pro-
tective function and can even cause addi-
tional injuries when deployed. There is an
increased risk of serious or even fatal injuries.
In order to avoid such risks, always ensure
that all vehicle occupants:
R fasten their seatbelts correctly, including
pregnant women
R are seated correctly and maintain the fur-
thest possible distance from the airbags
R observe the following notes
Always ensure that there are no objects loca-
ted between the airbag and the vehicle occu-
pant.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
centre of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely. R
Only hold the steering wheel on the out-
side. This allows the airbag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air-
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the
airbag.
R Always secure persons less than 1.50 mtall
in suitable restraint systems. Up to this
height, the seat belt cannot be worn cor-
rectly.
If a child is travelling in your vehicle, also
observe the following notes:
R Always secure children under twelve years
of age and less than 1.50 mtall in suitable
child restraint systems.
R Child restraint systems should be fitted to
the rear seats.
R Only secure a child to the front-passenger
seat when the front-passenger front airbag
is disabled, and only then in a rearward-
facing child restraint system. If the
PASSENGER AIR BAG OFF indicator lamp is
permanently lit, the front-passenger front
airbag is disabled .
R Always observe the instructions and safety
notes on the automatic front-passenger
front airbag deactivation system
(Y page 56) and on "Children in the vehi-
cle" (Y page 65) in addition to the child
restraint system manufacturer's installa-
tion instructions. Occupant safety
53Safety Z

Objects in the vehicle interior may pre-
vent the airbag from functioning cor-
rectly. Before starting your journey and to
avoid risks resulting from the speed of the
airbag as it deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air-
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, are
hanging on the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an airbag, e.g. to doors, side
windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify an airbag cover or affix objects
such as stickers to it, the airbag can no longer function correctly. There is an increased risk
of injury.
Never modify an airbag cover or affix objects
to it. G
WARNING
Sensors to control the airbags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ling, as well as damaged doors, can lead to the function of the sensors being impaired. The
airbags might therefore not function properly any more. Consequently, the airbags cannot
protect vehicle occupants as they are
designed to do. This poses an increased risk
of injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
elling carried out at a qualified specialist
workshop. Front airbags !
Do not place heavy objects on the front-
passenger seat. This could cause the sys-
tem to identify the seat as being occupied. In the event of an accident, the restraint
systems on the front-passenger side may
be triggered and have to be replaced. Driver's airbag
:deploys in front of the
steering wheel. Front-passenger front air-
bag ;deploys in front of and above the glove
compartment.
When deployed, the front airbags offer addi-
tional head and thorax protection for the
occupants in the front seats.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
inform you about the status of the front-
passenger front airbag (Y page 48).
The front-passenger front airbag will only
deploy if:
R the automatic front-passenger front airbag
deactivation system has detected that the
front-passenger seat is occupied
(Y page 56). The PASSENGER AIR BAG
ON indicator lamp is lit (Y page 57)
R the restraint system control unit predicts a
high accident severity 54
Occupant safetySafety

PRE-SAFE
®
PLUS takes the following meas-
ures depending on the hazardous situation
detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat
belts are pre-tensioned
R if the radar sensor system detects that a
rear-end collision is imminent:
- the rear hazard warning lamps are acti-
vated and flash at a higher frequency
- the brake pressure is increased if the
driver applies the brakes when the vehi-
cle is stationary
- the seat belts are pre-tensioned
The PRE-SAFE ®
PLUS braking application is
cancelled:
R if the accelerator pedal is depressed when
a gear is engaged
R if the risk of a collision passes or is no lon-
ger detected
R if DISTRONIC PLUS indicates an intention
to pull away
If the hazardous situation passes without
resulting in an accident, the original settings
are restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the elec-
trically adjustable steering wheel is raised
R the engine is switched off and the fuel sup-
ply is cut off R
vehicles with the Mercedes-Benz emer-
gency call system: automatic emergency
call
R vehicles with the hybrid drive system: the
hybrid system and the high-voltage electri-
cal system are deactivated Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 1.50 m in height is travelling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be
appropriate to the age, weight and size of
the child.
R be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions.
R always pay attention to the instructions
and safety notes on the automatic front-
passenger front airbag deactivation system (Y page 56). G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury. Children in the vehicle
65Safety
Z

chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible. ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi- cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out when the engine is running.
ABS works from a speed of about 8 km/h,
regardless of road-surface conditions. ABS
works on slippery surfaces, even when you
only brake gently.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 379) and
display messages which may be shown in the
instrument cluster (Y page 336). Brakes X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions; this serves
as a reminder to take extra care while driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 250).
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-in
effect achieved in the process reduces the
stopping distance when driving off-road. This limits steering capability. BAS (Brake Assist)
General notes BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking. Driving safety systems
79Safety Z

If ESP
®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 78).
4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Off-road 4ETS (Electronic Traction Sys-
tem) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 250).
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 250).
The off-road ESP ®
intervenes with a delay if
there is oversteering or understeering, thus
improving traction.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP
®
checked at a
qualified specialist workshop.
If the å ESP®
OFF warning lamp lights up
continuously, ESP ®
is deactivated.
If the ÷ ESP®
warning lamp lights up con-
tinuously, ESP ®
is not available due to a mal-
function.
Observe the information on warning lamps
(Y page 381) and display messages which
may be shown in the instrument cluster
(Y page 336).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ® General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again. Driving safety systems
85Safety Z

STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
10 seconds.
X To deactivate: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the tailgate
R the bonnet
X To switch the alarm off with the key:
press the %or& button on the key.
The alarm is deactivated.
or X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 187).
X Insert the key into the ignition lock.
The alarm is deactivated. 90
Protection against theftSafety

Useful information
............................120
Correct driver's seat position ..........120
Seats .................................................. 121
Steering wheel .................................. 128
Mirrors ............................................... 131
Memory function ............................... 134 119Seats, steering wheel and mirrors