Page 25 of 350

Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident. Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a Introduction
23 Z
Page 26 of 350

result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device." Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components 24
Introduction
Page 27 of 350

Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the technical data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966. If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 );go
to http://www.safercar.gov; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can obtain additional information about
vehicle safety from:
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. QR codes for rescue cards
The QR codes are secured in the fuel filler flap and on the opposite side on the B-pillar. In the
case of an accident, the rescue services can
find the QR codes quickly on the appropriate rescue cards for your vehicle. The current
rescue card contains the most important
information about your vehicle in a compact
form, e.g. the routing of the electric cables. Introduction
25 Z
Page 28 of 350

You can find more information under https://
portal.aftersales.i.daimler.com. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal- functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions. COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of 26
Introduction
Page 29 of 350
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the Sup- plemental Restraint System ("SRS") Module.
Tampering with, altering, modifying or remov-
ing the EDR component may result in a mal-
function of the SRS Module and other sys-
tems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con- flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
27 Z
Page 30 of 350
Page 31 of 350
Cockpit
................................................. 30
Instrument cluster ..............................31
Multifunction steering wheel .............33
Center console .................................... 34
Overhead control panel ......................36
Door control panel .............................. 37 29At a glance
Page 32 of 350
Cockpit
Function Page
:
Combination switch 103
;
Steering wheel paddle shifters 144
=
Instrument cluster 197
?
Horn
A
Overhead control panel 36
B
PARKTRONIC warning display 182
C
Climate control systems 118
D
Ignition lock 133
E
Adjusts the steering wheel 90
F
Cruise control lever 163
G
Light switch 98
H
Opens the hood 27530
CockpitAt a glance