2015 MERCEDES-BENZ E-CLASS ESTATE service

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in amanner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating condition sofyour vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R ar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at aq ualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
startingt he engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain asafe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is anetwork of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes avaluable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also suppliesr econditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty appliesasf or new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrumen tcluster
R centre console 24
Introduction

Do not instal
laccessorie ssuchasa udio
systems in these areas. Do not carry out
repairs or welding .You could impair the
operating efficiency of the restraint sys-
tems.
Have accessorie sretrofitted at aquali fied
specialis tworkshop.
Yo uc ould jeopardise the operating safety of
your vehicl eifyouusep arts, tyres and wheels
as well as accessorie srelevant to safety
which have not been approved by Mercedes. This could lead to malfunctions in safety-rel-
evant systems, e.g .the brake system. Only
us eg enuine Mercedes-Benz parts or parts of
equa lquali ty.O nlyu setyres ,wheel sand
accessorie sthath aveb eens pecifically
approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessorie stha th aveb een
specifically approved for your vehicl efor their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unabl etoassessother parts. Mercedes-Benz
therefore accepts no responsibility for the
us eofs uchp arts in Mercedes-Benz vehicles,
eve nift heyh aveb eeno fficially approved or
independentl yapproved by atesting centre.
In Germany, certai nparts ar eonlyo fficially
approved for installatio normodification if
the ycomply with lega lrequirements .This
also applie stosomeother countries .All gen-
uine Mercedes-Benz parts mee tthe approval
requirements .The useofn on-approved parts
ma yinvalidate the vehicle' sgenera lope rating
permit.
This is the case:
R if the ycause achange of the vehicl etype
fro mt hatfor which the vehicle' sgeneral
operating permi twasgranted
R if other roa dusers could be endangered
R if the emission or noise level sareadversely
affected
Alway sspecify the vehicl eide ntification num-
be r(VIN) when ordering genuine Mercedes-
Benz parts (Y page 472). Owner's Manual
Vehicle equipment
This Owner' sManuald escribe sallmodels
and al lstandard and optional equipment
availabl efor your vehicl eatthe tim eofpub-
lication of the Owner' sManual. Country-spe-
cific differences ar epossible. Note tha tyour
vehicl emaynot be fitte dwitha llfeatures
described. This is also the cas efor systems
and functions relevant to safety .The refore,
the equipment on your vehicl emaydiffe rfrom
tha tint he descriptions and illustrations.
Th eo riginal purchase contract documenta-
tio nfor your vehicl econtains alistofa llof the
systems in your vehicle.
Shoul dyou have any questions concerning
equipment and operation, please consul ta
Mercedes-Benz Service Centre.
Th eO wner'sM anualand Service Bookle tare
important documents and shoul dkeptint he
vehicle. Operatin
gsafety Important safety notes
G
WARNING
If yo udon ot have the prescribe dservice/
maintenanc eworkorn ecessary repairs car-
ried out, thi scould resul tinmalfunctions or
syste mfailures. There is ariskofana ccident.
Alway shavet he prescribe dservice/mainte-
nanc eworkasw ellasn ecessary repairs car-
ried ou tataqualified specialis tworkshop. G
WARNING
Flammabl ematerial such as leaves ,grass or
twigs ma yign ite if the ycome into contact with
ho tparts of the exhaust system. There is arisk
of fire.
When driving off roa doronunpaved roads,
check the vehicle' sundersid eregularly .In
particular ,remove parts of plants or other
flammabl ematerial swhich have become Introduction
25 Z

trapped
.Inthe cas eofdamage, contact a
qualified specialis tworkshop. G
WARNING
Modifications to electronic components, their software as well as wirin gcould affect their
functio nand/or the operatio nofothernet-
worked components. Thi scould in particular
also be the cas efor systems relevant to
safety .The ym ight not functio nproperly any-
mor eand/or jeopardise the operational
safety of the vehicle. There is an increased
ris kofana ccident and injury.
Do not attempt to modify the wirin gaswellas
electronic components or their software.
Alway shavew orkone lectrical and electronic
components carrie doutataq uali fied special-
is tw orkshop.
If yo umakea ny change stothe vehicl eelec-
tronics, the genera lope rating permi tisr en-
dered invalid.
! There is
ariskofd amag etothe vehicl eif:
R the vehicl ebecome sstuck, e.g .onahigh
kerb or an unpaved road
R yo ud rive too fast ove ranobstacle ,e.g.a
kerb or apothol eint he road
R ah eavy object strikes the underbod yor
parts of the chassis
In situations like this, the body ,the under-
body ,chassi sparts, wheels or tyres could
be damage dwithou tthe damage being visi-
ble. Components damage dinthisw aycan
unexpectedly fail or, in the cas eofanacci-
dent, no longe rwithstand the strain they
ar ed esig nedf or.
If the underbod ypanelling is damaged,
combustible material ssuchasl eaves,
grass or twigs can gathe rbetween the
underbod yand the underbod ypanelling. If
these material scome in contact with hot
parts of the exhaust system ,the yc an catch
fire.
In such situations, have the vehicle
checked and repaired immediatel yata
qualified specialis tworkshop .If, upon con- tinuing your journey
,you notice tha tdriving
safety is impaired ,pullo vera nd stop the
vehicl eimm ediately, paying attentio nto
roa dand traffi cconditions. In such cases,
consul taqualified specialis tworkshop. Declaration
sofconformity
Wireless vehicle components Th
ef ollowing information applie stoallcom-
ponents of the vehicl eand the information
systems and communication devices integra-
ted into the vehicl ewhich receive and/or
transmi tradio waves:
Th ec omponents of thi svehicl ethatreceive
and/or transmi tradio waves ar ecompliant
with the basi crequirements and al lothe rrel-
evant conditions of Directiv e1999/5/EC.
Yo uc an obtai nfurthe rinformation fro many
Mercedes-Benz Service Centre.
Electromagnetic compatibility Th
ee lectromagnetic compatibility of the vehi-
cle components ha sbeenc hecked and certi-
fie da ccording to the currentl yvalid version of
Regulatio nECE-R 10. Diagnostic
sconnect ion
Th ed iagn ostics connectio niso nlyi ntended
for the connectio nofdiagnosticequipment at
aq uali fied specialis tworkshop. G
WARNING
If yo uconnect equipment to adiagn ostics
connectio ninthe vehicle, it can affect the
operatio nofthe vehicl esystems. This may
affect the operating safety of the vehicle.
There is ariskofana ccident.
Do not connect any equipment to adiagn os-
tics connectio ninthe vehicle. G
WARNING
Objects in the driver's footwell ma yrestrict
the clearance around the pedals or block a 26
Introduction

depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get int othe driver' sfootwell.
Always fit the floormat ssecurely and as pre-
scribed in order to ensure that ther eisalways
sufficien troom for the pedals. Do not use
loose floormat sand do not place several floor-
mats on top of one another.
! If the engin
eisswitched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connectin gequipment to the diagnostics
connection can lead to emission smonitoring
information being reset ,for example. This
may lead to the vehicle failing to meet the
requirements of the nex temission stest dur-
ing the main inspection. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at aq ualified specialist workshop:
R work relevant to safety
R servic eand maintenanc ework
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspection soncertain vehicles. The quality or safety of the vehicle is
improved as aresult of the inspection.
Mercedes-Benz can only infor myou about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
aM ercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any chang einaddress or vehicle own-
ership. You can do this at aMercedes-Benz
Service Centre, for example. Correct use
If you remov eany warning stickers ,you or
other scould fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to
moto rvehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warrant yorbythe
New or Used-Vehicle Warranty. Introduction
27 Z

QR code for rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident ,rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The curren tres-
cue card contains, in acompact form, the
most importan tinformation about your vehi-
cle, e.g. the routing of the electric cables.
You can find more information under https:// portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
Aw ide range of electronic componentsin
your vehicle contain data memories.
These data memories temporarily or perma-
nently stor etechnical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ment sthe stat eofac omponent,am odule, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defect sinimportan tsys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations ,e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trac ethe vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
It is read by employees of the service network (including manufacturers) using special diag-
nostic testers. More detailed information is
obtained from it, if required.
After afault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorised
expert), could be traced to aperson.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case of an emergency. 28
Introduction

See "Children in the vehicle" for further infor-
mation on children travelling in the vehicl eas
well as on child restraint systems
(Y page 58). Important safety notes
G
WARNING
If the restraint system is modified ,itmay no
longer work as intended .The restraint system
may then not perfor mits intended protective
function by failing in an accident or triggering
unexpectedly, for example. There is an
increased ris kofinjury ,possibly eve nfatal.
Neve rmodify parts of the restraint system. Do
not attempt to modify the wiring as well as
electronic components or thei rsoftware.
If it is necessary to modify an airba gsystem to
accommodate aperson with disabilities, con-
tact aMercedes-Benz Service Centre for
details. Restrain
tsystem warnin glamp
The functions of the restraint system are
checke dafterthe ignition is switche donand
at regular interval swhile the engine is run-
ning. Therefore, malfunctions can be detec-
ted in goo dtime.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switche don. It goe soutno later tha na
few seconds afte rthe vehicl eisstarted. The
components of the restraint system are in
operationa lreadiness.
Am alfunction ha soccurred if the 6
restraint system warning lamp:
R doe snot light up afte rthe ignition is
switche don
R doe snot go ou tafte raf ew seconds with
the engine running
R lights up agai nwhile the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at al linthe event of an accident with a
high rate of vehicl edeceleration. Thi scan
effect belt tensioner sorairbags, for example.
There is an increased ris kofserious or even
fata linjuries.
Hav ethe restraint system checke dand
repaired immediatel yataqualified specialist
workshop. PASSENGER AI
RBAG OF Find icator
lamp PASSENGER AIR BAG OFF indicator lamp
:
is part of the automatic child sea trecognition
on the front-passenger seat.
Ap ermanently li tPASSENGER AIR BAG OFF
indicator lamp informs yo uthatthe front-
passenger front airba gisdisabled.
Depending on the person in the front-
passenger seat, the front-passenger front air-
ba gm uste ither be disabled or enabled ;see
the following points. Yo umustm ake sure of
this both before and during ajourney.
R Childre ninachild restrain tsystem:
whethe rthe front-passenger front airba gis
enabled or disabled depends on the instal- le dc hild restraint system, and the ag eand
size of the child .Therefore, it is imperative
to observe the notes on "Children in the
vehicle" (Y page 58). There yo uwilla lso
find information on rearward or forward- Occupant safety
45Safety Z

NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Th ef unctio noft he head restraint ma ybe
impaired if you:
R attach objects such as coa thangers to the
head restraints ,for example
R useu nsuitable head restraint covers
If yo udos o,the head restraints cannot fulfil
their intende dprotective functio ninthe event
of an accident. In addition, objects attached
to the head restraints could endanger other
vehicl eoccupants. This pose sanincreased
risk of injury.
Do not attach any objects to the head
restraints and onl yusesuitabl eheadr estraint
covers.
Consult aMercedes-Benz Service Centre
regarding the availability of suitabl eseator
head restraint covers.
Operation NECK-PR
Oheadr estraints/NECK-PR Oluxury
head restraints offer additional protection
against head and neck injuries .Inthe event of
ar ea rcollision of acertai nseverity ,the NECK-
PR Oh eadr estraints/NECK-PR Oluxuryh ead
restraints on the driver's and front-passenger
seats ar emoved forwards and upwards .This
provide sbetter head support.
If the NECK-PR Oheadr estraints/NECK-PRO
luxur yheadr estraints have been triggere din
an accident, reset the NECK-PR Ohead
restraints/NECK-PR Oluxuryh eadr estraints
on the driver's seat and the front-passenger
seat (Y page 55). Otherwise, the additional
protection will not be availabl einthe event of
anothe rrear-en dcollision. Yo ucan se ethata
NECK-PR Oheadr estraint/NECK-PR Oluxury
head restraint ha sbeent riggere difitist ilted
forward and can no longe rbeadjusted. Mercedes-Benz recommend
sthaty ou have
the functionality of the NECK-PR Ohead
restraints/NECK-PR Oluxuryh eadr estraints
checked at aqualified specialis tworkshop
after arear-en dcollision.
Resetting atriggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint NECK-PRO head restraints
Do not place your fingers between the cush-
io
noft he head restraint and the cover. Pay
particula rattentio nwhile resetting the NECK-
PR Oh eadr estraints.
X Tilt the top of the NECK-PR Oheadr estraint
cushion forwards in the directio nof
arrow :.
X Push the NECK-PR Oheadr estraint cushion
down as fa rasitwillgoint he directio nof
arrow ;.
X With your hand flat, firml ypusht he NECK-
PR Oh eadr estraint cushion backwards in
the directio nofarrow =unti lite ngages.
X Repeat thi sprocedur efor the second
NECK-PR Oheadr estraint.
i Resetting the NECK-PR
Oheadr estraints
requires alot of strength .Ifyouhave diffi-
culty resetting the NECK-PR Ohead
restraints ,havet hisw orkc arried ou tata
qualifie dspecialis tworkshop. Occupant safety
55Safety Z

Suitability of the seats for attaching belt-secured child restraint systems
If you use
ababy car seat of category 0or0+orarearward-facing child restraint system of
category Ionarear seat, you must adjust the driver's or front-passenger seat so that the seat
does not touch the child restraint system.
If you use acategory I, forward-facing child restraint system, you should remove the head
restraint of the respective seat (Y page 127), if possible. The backrest of the child restraint
system must, as far as possible, lie flat against the backrest of the seat.
Always observe the notes in the "Childr estraint system" section (Ypage 59) and the child
restraint system manufacturer's installation instructions.
When you remove the child restraint system you must replace the head restraint sagain
immediately. All vehicle occupants must adjust their head restraint scorrectly before begin-
ning the journey (Y page 125).
Legend for the table:
XS eat which is unsuitable for children in this weight category.
US uitable for child restraint systems in th e"Universal" categor ytha tare approve dfor use in
this weigh tcategory.
LS uitable for child restraint systems as recommended, see th etable "Recommended child
restraint systems "(Ypage 74). Suitable for semi-universal child restraint systems if the
vehicl eand th eseat are listed in th echild restraint system manufacturer' svehicl emodel
list. Weight category Front-passenger seat Rea
rseat Front-
passenger
front airbag activated Th
ef ront-
passenger
front airbag is disabled Left
,right Centre
1 0
up to 10 kg X X U U
0+
up to 13 kg X
L
2 U U
I
9kgupt
o18kg L L U U
II
15 kg up to 25 kg U, L L U U
III
22 kg up to 36 kg U, L L U U
i
Vehicles wit
hafoldin gbench seat in th eload compartmen t(Estate): information on child
restraint systems on th efoldin gbench seat can be obtaine datany Mercedes-Ben zService
Centre.
1 Child restrain tsystems wit hasupporting bracke tare no tsuitable for this seat.
2 Vehicles wit hautomatic child seat recognition in th efront-pa ssenger seat :achild restrain tsystem of the
"Universal" categor ywithat ransponder for automatic child seat recognition mus tbefitted. The PASSENGER
AIRBA GOFFindicator lamp in th ecentr econsol emustbel it. 72
Children in th
evehicleSafety