Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury. Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. Refuelling
147Driving and parking Z
G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is safeguarded
against rolling away unintentionally:
R the parking brake must be applied
R on vehicles with manual transmission, engage
1st gear or reverse gear
R on vehicles with automatic transmission, the
transmission must be in position Pand the
key must be removed from the ignition lock
R the front wheels must be turned towards the
kerb on steep uphill or downhill gradients Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Vehicles with manual transmission X
Shift to either 1st gear or reverse gear R.
X Turn the key to position 0in the ignition lock
and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
Firmly depress the parking brake.
X Shift the transmission to position P.
X With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With KEYLESS-GO: press the Start/Stop
button (Y page 132).
The engine stops and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Parking
151Driving and parking Z
Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. The brake lights do not light up when you brake
the vehicle with the parking brake. X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and keep
it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how eco-
nomical your driving characteristics are. The 152
Driving tipsDriving and parking
ECO display assists you in achieving the most
economical driving style for the selected set-
tings and prevailing conditions. Consumption
can be significantly influenced by your driving
style.
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump- tion.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration
Acceleration (evaluation of all acceleration
processes):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant
Constant (assessment of driving behaviour
at all times):
- the bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
- the bar empties: frequent braking
i An economical driving style involves driving
at a moderate engine speed. To achieve a higher value in the categories
Acceleration Acceleration andConstant
Constant:
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with automatic transmission)
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Constant
Constant
will change.
i The ECO display summarises the driving
characteristics from the start of the journey to
its completion. Therefore, there are dynamic
changes in the bars at the start of a journey.
During a prolonged driving time, these
changes are smaller. For more dynamic
changes, perform a manual reset.
Further information on the ECO display
(Y page 209). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by constantly applying light
pressure to the pedal. This results in excessive
and premature wear to the brake pads.
Change into a lower gear in good time on long
and steep downhill gradients.
Take particular note of this when driving a laden vehicle and when towing a trailer.
i This also applies if you have activated cruise
control, SPEEDTRONIC or DISTRONIC PLUS.
This will use the braking effect of the engine, so
less braking will be required to maintain vehicle
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. Driving
tips
153Driving an d parking Z
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission: shift
to neutral.
X Vehicles with automatic transmission:
shift the transmission to position
N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 316).
Further information on driving with summer
tyres (Y page 315).
Observe the notes in the "Winter operation" sec-
tion (Y page 315). Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought-out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(Y page 61). Driving systems
155Driving and parking Z
If it is not, press the cruise control lever in the
direction of arrow ;.
LIM indicator lamp :in the cruise control
lever goes out. Cruise control is selected.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the parking brake must be released.
R you are driving faster than 30 km/h.
R ESP ®
must be switched on, but not interven-
ing.
R the transmission must be in position D.
R the cruise control function must be selected
(Y page 156).
Storing and maintaining the current
speed You can accept the current speed if you are
driving faster than 30 km/h.
X Accelerate the vehicle to the desired speed.
X Briefly press the cruise control lever up :or
down ;.
X Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by auto-
matically braking the vehicle. i
Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds
R change gear in good time.
R if possible, do not change down several
gears at a time
Storing the current speed or calling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously stored
speed. Driving systems
157Driving and parking Z
Setting a speed
X
Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X Keep the cruise control lever pressed until the
desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments:
briefly press the cruise control lever
up : or down ;to the pressure point.
The last stored speed increases or decreases
in 1 km/h increments.
X To adjust the set speed in 10 km/h incre-
ments: briefly press the cruise control lever
up : or down ;beyond the pressure point.
The last stored speed increases or decreases in 10 km/h increments.
i Cruise control is not deactivated if you
depress the accelerator pedal. For example, if
you accelerate briefly to overtake, cruise con-
trol adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing.
Deactivating cruise control There are several ways to deactivate cruise con-
trol:
X Briefly press the cruise control lever for-
wards :.
or X Brake.
or X Briefly press the cruise control lever in the
direction of arrow =.
Variable SPEEDTRONIC is selected. LIM indi-
cator lamp ;in the cruise control lever lights
up.
Cruise control is automatically deactivated if: R you depress the parking brake
R you are driving at less than 30 km/h
R ESP ®
intervenes or you deactivate ESP ®
R on vehicles with manual transmission, you
shift into neutral while driving or depress the
clutch pedal for longer than six seconds
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a result
the engine speed is too low
R on vehicles with automatic transmission, you
shift to position Nwhile driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise con‐ Cruise con‐
trol off
trol off message in the multifunction display
for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
Important safety notes SPEEDTRONIC brakes automatically so that you
do not exceed the set speed. Change into a
lower gear in good time on long and steep down-
hill gradients. Take particular note of this when
driving a laden vehicle. By doing so, you will
make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and wear- ing too quickly. If you need additional braking,
depress the brake pedal repeatedly rather than continuously.
If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an acci-
dent nor override the laws of physics. SPEED-
TRONIC cannot take into account road, weather 158
Driving systemsDriving and parking
If it is not, press the cruise control lever in the
direction of arrow ;.
LIM indicator lamp :in the cruise control
lever goes out. DISTRONIC PLUS is selected.
Activating DISTRONIC PLUS Activation conditions
To activate DISTRONIC PLUS, the following con-
ditions must be fulfilled:
R the engine must be running. It may take up to
two minutes of driving before DISTRONIC
PLUS is ready for use.
R the parking brake must be released.
R ESP ®
must be switched on, but not interven-
ing.
R Active Parking Assist must not be activated.
R the transmission must be in position D.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door must be closed.
R the vehicle must not be skidding.
R the DISTRONIC PLUS function must be selec-
ted with the cruise control lever (Y page 162).
Switching on X
Briefly pull the cruise control lever towards
you ;, or press it up :or down =.
DISTRONIC PLUS is activated.
X Press the cruise control lever repeatedly
up : or down =until the desired speed is
set.
X Remove your foot from the accelerator pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed. If the vehicle in front of you is stationary, you can
only activate DISTRONIC PLUS once your vehi-
cle is stationary as well.
i If you do not fully release the accelerator
pedal, the DISTRONIC
DISTRONIC PLUS PLUSsuspended
suspended mes-
sage appears in the multifunction display. The
set distance to a slower-moving vehicle in
front will then not be maintained. You will be
driving at the speed you determine by the
position of the accelerator pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is
30 km/h.
X Briefly pull the cruise control lever towards
you ;, up :or down =.
DISTRONIC PLUS is activated.
Activating at the current speed/last
stored speed G
WARNING
If you call up a stored speed and this is dif-
ferent from the current speed, the vehicle
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator pedal.
DISTRONIC PLUS is activated. The first time it
is activated, the current speed is stored. Oth-
erwise, it sets the vehicle cruise speed to the
previously stored value. Driving systems
163Driving and parking Z