
Problems with the sliding sunroof
G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R press the switch in any direction during the automatic closing process
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop. Problem
Possible causes/consequences and
M MSolutions The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment fea-
ture. Sliding sunroof
103Opening and closing Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 107).
X Make sure that seat =is adjusted prop-
erly.
Electrical seat adjustment (Y page 108)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat cushion angle so that
your thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjus-
ted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 113).
X Make sure that steering wheel :is adjus-
ted properly.
Adjusting the steering wheel electrically
(Y page 113)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 46).
X Check whether you have fastened seat
belt ;properly (Y page 48).106
Correct driver's seat positionSeats, steering wheel and mirrors

The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov- ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
i The head restraints in the front seats are
installed with the NECK-PRO system
(Y page 61). For this reason, it is not pos-
sible to remove the head restraints from
the front seats.
For more information, contact a qualified
specialist workshop. Adjusting the seats
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i If PRE-SAFE ®
is activated and the front-
passenger seat is in an unfavorable posi-
tion, it is moved to a better position.
i You can store the seat settings using the
memory function (Y page 119).
i Vehicles with the through-loading fea-
ture: if you fold down a rear seat backrest, the respective front seat is moved forwards
slightly if necessary. This prevents the
seats from colliding. Adjusting the head restraints
Important safety notes G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not rotate the head restraints of the front
and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Using the fore-and-aft adjustment, adjust the head restraint so that it is as close as possibleto your head.
Observe the important safety notes regarding
the seats (Y page 107).108
SeatsSeats, steering wheel and mirrors

Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Switching on/off Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 149).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 98). The seat ven-
tilation of the driver's seat automatically
switches to the highest level. 112
SeatsSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel electri-
cally
:
To adjust the steering wheel height
; To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 115)
R Storing settings (Y page 119) Steering wheel
113Seats, steering wheel and mirrors Z

Steering wheel heating
Switching on/off X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 149).
X To switch on/off: turn the lever in the
direction of arrow :or;.
Indicator lamp =lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the steering wheel heating is deactivated.
i The steering wheel heating may switch off
temporarily if:
R the temperature in the vehicle interior is
above 86 ‡ (30 †)
R the temperature of the steering wheel is
above 95 ‡ (35 †).
Indicator lamp =remains on. 114
Steering wheelSeats, steering wheel and mirrors

Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Vehicles with a memory function: if there is a
risk of becoming trapped by the steering
wheel, you can also one of the memory func- tion position buttons. The adjustment proc-
ess is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 240).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey is in position 0or 1
must be in the ignition lock (Y page 149).
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once
or
R with the SmartKey: you insert the Smart-
Key into the ignition lock Steering wheel
115Seats, steering wheel and mirrors Z

When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (Y page 119).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
tion of the SmartKey in the ignition lock. This makes it easier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in the on-board computer
(Y page 240). Mirrors
Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g. when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 149).
X Press button :for the left-hand exterior
mirror or button ;for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustment button =up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window defroster is switched on and the
outside temperature is low. Heating takes a
maximum of ten minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster. 116
MirrorsSeats, steering wheel and mirrors