2015 MERCEDES-BENZ CLS-Class ESP inoperative

Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
Currently Unavail‐ Currently Unavail‐
able See Opera‐ able See Opera‐
tor's Manual tor's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability Pro-
gram), BAS (Brake Assist System), the HOLD function, PRE ‑SAFE®
and hill start assist are temporarily unavailable.
BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION
ASSIST PLUS, PRE‑ SAFE®
PLUS and PRE‑SAFE ®
Brake may also
have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec- ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the multifunction display still shows the display message: X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, ESP
®
, BAS, the HOLD function, PRE ‑SAFE®
and hill start
assist are not available due to a malfunction.
BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION
ASSIST PLUS, PRE ‑SAFE®
PLUS and PRE‑SAFE ®
Brake may also
have failed.
The $ (USA only) or J(Canada only), ÷,åand!
warning lamps in the instrument cluster also light up.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example. 246
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ESP
®
, BAS, the HOLD function, PRE ‑SAFE®
and hill start assist are
not available due to a malfunction.
BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION
ASSIST PLUS, PRE‑SAFE ®
PLUS and PRE ‑SAFE®
Brake may also
have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop. Display
messages
247On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions T!
÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS, the
HOLD function, PRE-SAFE ®
and hill start assist are not available
due to a malfunction.
BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION
ASSIST PLUS, PRE‑SAFE ®
PLUS and PRE ‑SAFE®
Brake may also
have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. F(USA
only)J
(Canada
only)
Please Release Please Release
Parking Brake Parking Brake You are driving with the parking brake applied. A warning tone also
sounds.
X Release the parking brake. $(USA
only)J
(Canada
only)
Check Brake Fluid Check Brake Fluid
Level Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
$(USA only) or J(Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 170).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 248
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE
PRE-SAFE
Functions Cur‐ Functions Cur‐
rently rently
Limited
Limited See
See
Operator's Manual
Operator's Manual PRE
‑SAFE ®
PLUS or PRE ‑SAFE®
Brake is temporarily inoperative.
Possible causes are:
R function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R AMG vehicles: ESP ®
is deactivated.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display mes-
sage disappears.
PRE ‑SAFE ®
PLUS and PRE ‑SAFE®
Brake are operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 170).
X Restart the engine.
X AMG vehicles: reactivate ESP ®
(Y page 77). PRE-SAFE PRE-SAFE
Functions Limited Functions Limited
See See
Operator's
Operator's Man‐
Man‐
ual
ual PRE
‑SAFE ®
PLUS or PRE‑ SAFE®
Brake is unavailable due to a mal-
function. BAS PLUS with Cross-Traffic Assist may also have failed.
X Visit a qualified specialist workshop. 250
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Inoperative Inoperative
or
Active Blind Spot
Active Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Park Assist Can‐ Park Assist Can‐
celed celed The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X While steering intervention is active, make sure that the multi-
function steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 200).Park Park
Assist
Assist Inoper‐
Inoper‐
ative
ative You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after approx-
imately ten minutes (Y
page 200).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off and restart the engine.
If the multifunction display still shows the display message: X Visit a qualified specialist workshop. PARKTRONIC is defective.
X Visit a qualified specialist workshop. Park Assist Fin‐ Park Assist Fin‐
ished ished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
DISTRONIC PLUS Off DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (Y
page 181).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC
DISTRONIC
PLUS
PLUSNow
Now
Available
Available DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 181). 264
Display
messagesOn-board computer and displays

Tires
Display messages
Possible causes/consequences and
M
MSolutions Check
Check
Tire Pressure Soon Tire Pressure Soon The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tires or instal-
led new wheels and tires.
R the tire pressure in one or more tires is not correct.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 170).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 327).
X Check the tire pressures and, if necessary, correct the tire pres-
sure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 352).Check Check
Tire
TirePressure
Pressure
Then Restart Run
Then Restart Run
Flat Indicator Flat Indicator The tire pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system (Y page 352).Run Flat Indicator Run Flat Indicator
Inoperative Inoperative The tire pressure loss warning system is faulty.
X Visit a qualified specialist workshop. Display
messages
267On-board computer and displays Z

R
The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R The Inoperative Inoperative or theService Not
Service Not
Activated
Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle. General notes
Observe the notes on system activation
(Y page 299).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed. 300
FeaturesStowage and features