Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 316).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate
the double lock function by deactivating the
interior motion sensor (Y page 83). The doors
can then be opened from the inside after the vehicle has been locked from the outside. You
can open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 71). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 81). Unlocking and opening the doors
from the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
When a door is opened, the side window on
that side opens slightly. When the door is
closed, the side window is raised again. Doors
93Opening and closing Z
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 316).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out. The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out- side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the
inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating
switch on the key
R emergency release activated from the
inside Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec- ognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, the tailgate
is stopped. If the tailgate is stopped during
the closing process, the tailgate automati-
cally opens again slightly. The automatic
obstacle recognition with reversing function
is only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area. Luggage compartment
97Opening and closing
Z
Opening
X
Remove the luggage compartment cover
(Y page 322).
X Fold rear seat backrest forwards
(Y page 320).
X Take the emergency key element out of the
key (Y page 89).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 89). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Side windows
101Opening and closing Z
Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature. Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Panorama sliding sunroof
105Opening and closing Z
G
WARNING
At high speeds the raised sliding sunroof auto- matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening.
! Only open the panorama sliding sunroof if
it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Reversing function of the sliding sun-
roof
In the following section, the term "sliding sun- roof" refers to the panorama sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or restricts the sliding sunroof during the closing process, the sliding sunroof opens again
automatically. The automatic reversing fea-
ture is, however, only an aid and is no substi-
tute for your attention when closing the slid-
ing roof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R while resetting This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic opening/closing process
The closing process is stopped. Operating the panorama sliding sun-
roof
Opening and closing :
To raise
; To open
= To close/lower
The panorama sliding sunroof can only be
operated when the roller sunblind is open.
X Turn the key to position 1or 2in the ignition
lock (Y page 165).
X Press or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling again.
After opening the sliding sunroof, the roller
sunblind automatically closes slightly. This
reduces drafts in the vehicle interior. 106
Panorama sliding sunroofOpening and closing
If the sliding sunroof is raised at the rear, it
automatically lowers slightly at higher
speeds. The noise level in the vehicle interior is reduced as a result.
At low speeds it raises again automatically.
You can also temporarily deactivate auto-
matic lowering. To do so, press the 3
switch. The sliding sunroof raises again auto- matically.
You can continue to operate the sliding sun-
roof after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is fitted. In order to allow ventilation of
the vehicle interior, you can raise the sliding
sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Rain-closing feature when the engine is
switched off The rain-closing feature is only available for
vehicles with a rain sensor.
When the key is in position
0in the ignition
lock or is removed, the panorama sliding sun- roof closes automatically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The panorama sliding sunroof remains raised
at the rear in order to allow ventilation of the vehicle interior.
If the panorama sliding sunroof is obstructed
when being closed by the rain-closing feature, it opens again slightly. The rain-closing fea-
ture is then deactivated. The panorama sliding sunroof does not close
if:
R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the wind-
screen being monitored by the rain sensor.
If, for example, the vehicle is under a bridge
or in a carport, the field of the sensor may
be covered.
Rain-closing feature when driving The raised panorama sliding sunroof auto-
matically lowers when driving if it starts to
rain. The sliding sunroof is lowered depending
on:
R the road speed and
R the intensity of the rain
You can manually cancel the automatic clos-
ing procedure. Press or pull the 3switch
in any direction.
To raise the panorama sliding sunroof again,
press the 3button in direction :. The
rain-closing feature remains activated. Operating the roller sunblind for the
panorama sliding sunroof
Important safety notes G
WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid- ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun- blind.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic opening/closing process
The opening/closing process is stopped. Panorama sliding sunroof
107Opening and closing Z
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama slid-
ing sunroof is closed.
Roller sunblind reversing feature The roller sunblind is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. The automatic reversing feature is, however, only an aid and is no substitute for
your attention when closing the roller sun-
blind. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R when closing the roller sunblind again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic closing process
The closing process is stopped. Opening and closing :
To open
; To open
= To close
X Turn the key to position 1or 2in the ignition
lock (Y page 165).
X Press or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling again.
After opening the panorama sliding sunroof,
the roller sunblind automatically closes
slightly. This reduces drafts in the vehicle
interior.
Resetting the panorama sliding sunroof or the roller sunblind Reset the panorama sliding sunroof or the
roller sunblind if the panorama sliding sunroof108
Panorama sliding sunroofOpening and closing
Problems with the panorama sliding sunroof
G
WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
reversing function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption. Problem
Possible causes/consequences and
M
MSolutions The panorama sliding
sunroof cannot be
closed and you cannot
see the cause. If the panorama sliding sunroof is obstructed during closing and
reopens again slightly:
X Immediately after it blocks, pull the 3switch down again to
the point of resistance until the panorama sliding sunroof is
closed.
The panorama sliding sunroof is closed with more force.
If the panorama sliding sunroof is obstructed again during closing and reopens again slightly:
X Immediately after it blocks, pull the 3switch down again to
the point of resistance until the panorama sliding sunroof is
closed.
The panorama sliding sunroof is closed without the automatic
reversing feature. 110
Panorama sliding sunroofOpening and closing