Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 211) or DISTRONIC
PLUS (Y page 204).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 167). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 360).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
173Driving and parking Z
Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0immediately and remove it
(Y page 165).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 165).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 165).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 87). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 89). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Refuelling
191Driving and parking Z
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is open
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake can only be
released automatically in vehicles with auto-
matic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake. X
While driving, push handle :of the electric
parking brake (Y page 193).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. Driving tips
195Driving and parking Z
Selecting the drive program
DISTRONIC PLUS supports a sporty driving
style when you select the S+drive program
(Mercedes-AMG vehicles only), S
(Y page 183) or the manual drive program
(Y page 185). Acceleration behind the vehicle
in front or to the set speed is then noticeably
more dynamic. If you have selected the E(C in
Mercedes-AMG vehicles:) drive program, the
vehicle accelerates more gently. This setting
is recommended in stop-start traffic.
Changing lanes
If you change to the overtaking lane,
DISTRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident. If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Further information on deactivating
DISTRONIC PLUS (Y page 209).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in front. The specified minimum distance is
set using the control on the cruise control
lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi-
tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
The electric parking brake secures the vehicle automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
R a system fault occurs
R the power supply is insufficient
If a malfunction in the electric parking brake
occurs, then the transmission may also be
shifted into position Pautomatically. Driving systems
207Driving and parking Z
Important safety notes
G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply
R the HOLD function is deactivated by the
accelerator pedal being depressed, e.g. by
a vehicle occupant
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R the battery is disconnected
There is a risk of an accident.
Before leaving the vehicle, always deactivate
the HOLD function and secure the vehicle
from rolling away.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
Deactivating the HOLD function
(Y page 212).
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R DISTRONIC PLUS is deactivated
R the transmission is in position D,Ror Non
vehicles with automatic transmission Activating the HOLD function
X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you activate DISTRONIC PLUS.
R you secure the vehicle using the electric
parking brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving the service brake.
Vehicles with automatic transmission 212
Driving systemsDriving and pa
rking
Example: parking symbol
:
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and are at least 1.5 m wide
R that are parallel to the direction of travel
and at least 1.0 mlonger than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 m wider than your
vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit in the parking space.
When driving at speeds below 30 km/h, you
will see parking symbol ;as a status indi-
cator in the instrument cluster. When a park-
ing space has been detected, an arrow
towards the right or the left also appears.
Active Parking Assist only displays parking
spaces on the front-passenger side as stand- ard. Parking spaces on the driver's side are
displayed as soon as the turn signal on the
driver's side is activated. When parking on the driver's side, this must remain activated untilyou confirm the use of Active Parking Assist by pressing the
abutton on the multi-
function steering wheel. The system auto-
matically determines whether the parking
space is parallel or at right angles to the direc-
tion of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 15 m away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected.
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmis-
sion:
When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
X Stop the vehicle when the parking symbol
shows the desired parking space in the
instrument cluster.
X Vehicles with manual transmission:
shift to reverse gear.
Vehicles with automatic transmission:
shift into position R.
The Start Park Assist? Start Park Assist? Yes: OK
Yes: OKNo:
No:
% message appears in the multifunction
display. 222
Driving systemsDriving and parking
X
Pull out release wheel =.
X Turn release wheel =anti-clockwise as far
as it will go.
The ball coupling disengages and folds out
behind the rear bumper. Indicator lamp ?
flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
The indicator lamp on the release knob and
the message in the multifunction display go
out. Trailer power supply
! You can connect accessories to the per-
manent power supply up to a maximum of
240 W.
You cannot charge a trailer battery using
the power supply.
When it leaves the factory, your vehicle's
trailer socket is equipped with a permanent
power supply and a power supply that is
switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin
10.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest. You can find more information about fitting
the trailer electrics at a qualified specialist
workshop.
X To switch the connected power supply
on or off: turn the key to position 2or 0
respectively (Y page 165). Failure check for LEDs
If LED lamps are fitted in the trailer, a mal-
function message may appear in the multi-
function display even if there is no fault. The
reason for the error message may be that the
current has fallen below the minimum of
50 mA.
To ensure reliable operation of the failure
indicator, each LED chain in the trailer lighting
must be guaranteed a minimum current of
50 mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can con-
nect to the 13-pin socket on the ball coupling
using an adapter or, if necessary, an adapter
cable. Both can be obtained at a qualified
specialist workshop.
Fitting the adapter !
Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering.
! Remove the installed adapter cable
before folding in the ball coupling. Other-
wise, damage may occur to the rear
bumper and the adapter cable. 242
Towing a trailerDriving and parking
the fuel tank, a vehicle being refuelled
C
appears instead of approximate range :.
Recuperation display =shows you if
energy has been recuperated from the
kinetic energy in overrun mode and saved
in the battery. Recuperation display =
depends on the engine installed and is
therefore not available in all vehicles.
Digital speedometer X
Press the =or; button on the steer-
ing wheel to select the Trip
Trip menu.
X Press the 9or: button to select
digital speedometer ;.
Gearshift recommendation :Zmay also
be displayed.
Observe the information on gearshift rec-
ommendation :for manual transmission
(Y page 176 )or for automatic transmission
(shifting manually) (Y page 185).
Mercedes-AMG vehicles: a gearshift rec-
ommendation is shown in the status bar of
the multifunction display and not in the dig- ital speedometer display.
Resetting values X
Press the =or; button on the steer-
ing wheel to select the Trip
Trip menu.
X Press the 9or: button to select the
function that you wish to reset. X
Press ato confirm.
X Press :to select Yes Yesand press ato
confirm.
You can reset the values of the following func-
tions:
R Trip meter
R "From start" trip computer
R "From reset" trip computer
R ECO display
If you reset the values in the "ECO display",
the values in the "From start" trip computer
are also reset. If you reset the values in the
"From start" trip computer, the values in the
"ECO display" are also reset. Navigation menu
Displaying navigation instructions In the
Navi Navimenu, the multifunction display
shows navigation instructions.
Further information on navigation can be
found in the separate Audio 20 or COMAND
Online operating instructions.
X Switch on Audio 20 or COMAND Online;
see the separate operating instructions.
X Press the =or; button on the steer-
ing wheel to select the Navi
Navi menu.
Route guidance not active :
Direction of travel
; Current road Menus and submenus
251On-board computer and displays Z