2015 MERCEDES-BENZ C-Class SEDAN ESP

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
171Driving and parking
Z

G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi- cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X With the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 157).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open one of
the front doors or remove the SmartKey from
the ignition, the automatic transmission
shifts to P.
With the Start/Stop button: if you then
open one of the front doors, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock. Parking
175Driving and parking Z

Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details can be found in the Maintenance Booklet. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Your driving style can significantly influence the vehicle's consumption. 0043
Acceleration
0044 Coasting
0087 Constant
0085 Additional range achieved
Range 0085is shown under Bonus fr. Start Bonus fr. Start
and represents the additional range achieved
since the beginning of the journey as a result of an adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
Reserve Fuel message is shown
in the multifunction display instead of range
0085. The 00B6warning lamp in the
instrument cluster also lights up
(Y page 291).
The ECO display consists of three sections,
with an inner and outer area. The sections
correspond to the following three categories: 0043
Acceleration
(evaluation of all
acceleration processes):
R the outer area fills up and the
inner area lights up green: mod-
erate acceleration, especially at
higher speeds
R the outer area empties and the
inner area is gray: sporty accel-
eration 0044
Coasting
(evaluation of all decel-
eration processes):
R the outer area fills up and the
inner area lights up green: antic-
ipatory driving, keeping your dis- tance and early release of the
accelerator. The vehicle can
coast without use of the brakes.
R the outer area empties and the
inner area is gray: frequent heavy
braking 0087
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the
inner area lights up green: con-
stant speed and avoidance of
unnecessary acceleration and
deceleration
R the outer area empties and the
inner area is gray: fluctuations in speed The three inner areas display the current driv-
ing style and light up green as a result of a
particularly economical driving style.
Depending on the driving situation, up to two
areas may light up simultaneously. Driving tips
179Driving and pa rking Z

Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi- cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm upthe brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn-
ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle dynamom- eter. If you wish to operate the vehicle on
such a dynamometer, please consult an
authorized Mercedes-Benz Center in
advance. You could otherwise damage the
drive train or the brake system.
! The ESP ®
system operates automatically.
The engine and the ignition must therefore be switched off (the SmartKey must be in
position 0or 1in the ignition lock or the
Start/Stop button must be in position 0or
1) if the electric parking brake is tested on a brake dynamometer.
Braking triggered automatically by ESP ®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (Y page 67)
and BAS PLUS (Brake Assist PLUS)
(Y page 67).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
R brake disks that have been approved by
Mercedes-Benz
R brake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with rim and threaded connection is matched. Driving tips
181Driving and parking Z

The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake disks. Avoid shock-
type loads on the lightweight brake disks,
particularly on the brake plate.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz, or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or in conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
R avoid sudden steering movements.
R brake carefully.
Driving on flooded roads !
Bear in mind that vehicles traveling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result in damage to the engine, electrical systems
and transmission. If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level, in the case of still water,
may not exceed a maximum point of the
lower edge of the vehicle body
R you should drive no faster than at a walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.182
Driving tipsDriving and parking

The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (Y page 361).
For more information on driving with summer tires, see (Y page 360).
Observe the notes in the "Winter operation"
section (Y page 360). Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one
well thought out system – for the safety of the
vehicle occupants and that of other road
users.
Further information on driving safety systems (Y page 66). Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. This is especially impor-
tant if the vehicle is laden. By doing so, you
will make use of the braking effect of the
engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con- ditions make it appropriate to maintain a
steady speed for a prolonged period. You canstore any road speed above 20 mph
(30 km/h).
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time and for staying in
your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored. Driving systems
183Driving and parking Z

speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel- erate to overtake, cruise control adjusts
the vehicle's speed to the last speed stored
after you have finished overtaking. Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0043.
or X Brake.
Cruise control is automatically deactivated if: R you engage the electric parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
Cruise Con‐
trol Off trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded. Driving systems
185Driving and parking Z

Change into a lower gear in good time on long
and steep downhill gradients. This is espe-
cially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and the distance warning lamp will light up in the
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
DISTRONIC PLUS operates in range between 0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving onroads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. this device must accept any interference received, including interference that may
cause undesired operation of the device. Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50 %of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. 186
Driving systemsDriving and parking